Customer Ratings & Reviews

First crew installed the microwave incorrectly where all the exhaust wasn't going out the exhaust vent, but back into the kitchen. A crew came out to fix it. They determined that the first crew failed to install the vent connection and did not leave it behind. They called to order the part, but said that was not possible so they ordered a new microwave to replace the perfectly good microwave. Next a crew comes out with the new microwave, the do a great job installing it, Everything worked great except the microwave. It doesn't function well. Now I have them scheduled to pick it up next week. 3 strikes and you're out. I give up and am shopping elsewhere for a new microwave.

My new LG over the range microwave was delivered to my house I looked it over before installing it which was kind of a pain I peeled back the protective plastic and found two scratches. Tried resolving this issue over the phone which was a nightmare so tomorrow I’m going into the store to hopefully have it replaced or at least get a replacement handle and some sort of compensation for the damage that can’t be fixed and my time wasted....will update this review as soon as this is resolved

Absolutely love this microwave! Freed up so much space on my countertop. The guy who came to install it was awesome! Overall, great experience!

It looks great and matches our oven perfectly. The date of manufacture, which I guess I should have checked, is 2018 so it is 3 years old. It died within 3 weeks of purchase and I had the not-so-pleasant honor of dealing with LG warranty center. 2 weeks later, finally got a repair person out. He fixed it, a few hours ago, so we will see how it goes. It was the magnetron which failed.

Very good looking kitchen appliance with normal microwave features. Removable rack increases cooking space in an already roomy microwave. Cooking power/speed appropriate for stated wattage. Very good value for the price.

All the bells and whistles without the sticker shock price

Great microwave and looks good in the kitchen. Can’t go wrong with LG.

Horrible product! Stopped heating 1 month after purchase, unfortunately the return policy for an appliance is only 14 days at Best Buy. It was a nightmare to get a tech to come out to fix the issue. After 2 visits the and LG sent broken parts (Magnetron) for replacement. It's been 4 months since I bought it and still no help. The LG tech keeps canceling and LG customer support is absolutely useless

Straight forward installation. Replaced GE microwave that short circuited when opening door before cycle completed (on 2 consecutive units). No problems to date.

the door a little too big, but everything else is great..

The installers were the best. They were on time, considerate and focused.

A very fine microwave. The only drawback for my husband is the door is wider than our old one and he is having a hard time adjusting to this.

It was installed just a week ago, so It has not yet stood the test of time - but so far - all is good. There are fewer and fewer items still available in 'white" - and this was a good option.

I love how much better it is over my old Whirlpool gold microwave. Could stop defrost for the turn over time instead of just beeping and could have a wider viewing at the bottom but overall I love it!

The door handle seems very sturdy. There is a removeable wire rack, and an on/off button for the turntable. The light inside, that of course comes on when heating isn't all that bright, making it harder to see the food. The light underneath was left on and it actually heated up the inside of the microwave to the point of too hot to touch. It doesn't provide quite enough light for cooking on the stove top. The fan is extremely noisy but necessary when using the stovetop or oven. It'll take some getting used to.

This has been a great microwave. the defrost function works better than most that I have used before, and it has enough power to quickly heat up anything you need.

Great TV for the price. You can't beat the quality for this price

When compared to the unit this replaced it’s great. The old unit didn’t hear food. It’s a pretty average unit. Easy to understand buttons

the micro is great however it sat in the middle of my kitchen floor overnight until the next day. I didn't like that, all this should be set up, so that items get delivered and then coordinated with installation.

I love this microwave. It has a turn table in the bottom and a middle rack too. Love how easy it is to use. I would recommend this microwave. Great price too.