Customer Ratings & Reviews
- Model:
- MVEL2033F
- SKU:
- 6508563
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers regard the 2.0 Cu. Ft. Over-the-Range Microwave as easy to use, with an amazing design and clean appearance. Many appreciate its performance, attractive looks, fantastic features, and large size, as well as its heating speed and relatively quiet operation. However, some customers have noted that the light underneath is not an LED light and that the surface is not fingerprint resistant, with some finding the display difficult to see.
This summary was generated by AI based on customer reviews.
Highly rated Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The reviews on this item were very high on Best Buy and consumer report. The microwave looked great, to save money I paid a neighbor to help me install it. After I installed it I noticed annoying clicking sound coming from the hinges. The model in the store did not make that sound, because I returned on the 16 day I was only able to get a store credit. I will never buy LG again. So disappointed.
No, I would not recommend this to a friend250 per year for a Microwave - not a good deal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really not happy with this unit, Purchased 6/19, had it professionally installed in July of 19. The heat is cracking the paint on the wall just below the unit. On 8/18/21 it died. Spent over $500 and it lasted exactly 2 years. My first Microwave lasted almost 15 years.. but it wasn't an LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Arrived so damaged it was unusable!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came completely dented. The whole side of it was completely dented in. This was weeks ago and the replacement won’t be here for another couple weeks.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Microwave (MVEL2033D) model. We appreciate your feedback and are truly sorry to hear about the damage it sustained during delivery.
We understand how frustrating it can be to receive a product that is unusable due to damage. We apologize for any inconvenience this may have caused you. At LG, we strive to provide high-quality products and ensure that they reach our customers in perfect condition. We are actively working on resolving this issue and ensuring that you receive a replacement as soon as possible. We understand that waiting for the replacement can be frustrating, and we appreciate your patience in this matter. To obtain more details on your LG product, you can download it's owner's manual through this link: https://www.lg.com/us/support/product/lg-MVEL2033D.BBDELGA. If you require further assistance or if there's anything else we can do to assist you, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and we will be more than happy to help. ^Juvy
Microwave does not work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave stopped heating food. It comes on but does not work.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience on the LG Microwave (MVEL2033F) model. We understand your concern about your unit that isn't heating properly. we strive to provide high-quality products that exceed our customer's needs and expectations.
As a troubleshooting step, we recommend checking the power level settings and ensuring the microwave is not set to a low power mode by mistake. Additionally, you may want to check if the turntable is rotating properly as an obstruction can sometimes cause heating issues. For more information, you may visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you in further troubleshooting or resolving this issue. We appreciate your patience. ^Juvy
2nd LG Microwave in Three years need replaced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.1st LG microwave lasted 2 years before magnetron went out. LG provides one year of labor and 10-year magnetron warranty. However, the labor would cost more than the microwave did originally. 2nd LG Microwave Magnetron went out after only 4 months.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your microwave. We'll need to gather some additional details from you. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
unhappy buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchase Oct stop working dec 08 2022 outside of return. time frame
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with your case, however, we need to move to a platform that supports back-and-forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Not Happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this with installation scheduled, i was given a date with a time of 12-8 pm no one ever showed up or called to let me know they were not coming. It took a good month from purchase to installation.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Delivery/Installation never showed up.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I couls write this, but they never delivered it.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with LG Microwave (MVEL2033D) model. We understand your concern about an order isn't delivered as expected. We strive to provide excellent services and ensure a smooth and seamless experience. To assist you better, we recommend checking the order status and delivery details with Best Buy customer service at 888-237-8289. If you need further assistance, please send us a private message on social media @LGUSSupport, and our team will be happy to explore possible solutions for you. We appreciate your patience and are here to help. ^Juvy
Wow. 1 year lifespan
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had our Kitchenaid microwave for over 8 years until it croaked. We had to buy LG because there were no current Kitchenaid models that would fit the space. Well, never again LG. I will never give this company another dollar. The microwave lasted 1 year. What a piece of crap. Stay away.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP
Bad beginnings
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As soon as they finished installing we noticed a stain on the door of the microwave. Also when using the vent fan the next day, it was making a horrible sound. Best Buy replaced it with a new one a few days later and now it’s working and looking beautifully.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
I WILL NEVER BUY LG AGAIN
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible, less than one year and its already broken, also had an issue with my lg fridge. DO NOT BUY LG PRODUCTS.
No, I would not recommend this to a friendHORRIBLE-Never Another LG Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The turntable which is supposed to be tempered glass chip when my wife was talking out a bowl. The piece literally hit her in the face. We have contacted LG support three (3) times and still no replacement, they are giving us the runaround. We will never buy LG products. Their support is horrible
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook www.facebook.com/LGSupportUSA so we can get more info and see what we can do. ^CP
Exhaust fan stopped working after warranty period.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exhaust fan died a year and six months in after the warranty period. Really unfortunate, they don't make them like they used to I guess. Microwave has been fine otherwise. But now I have to deal with steam whenever I'm using the microwave.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Always get Geek Squad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LG horrible every product purchased has been repaired or replaced within a year of getting it - But great geek squad protection and great service and fast time to get it rectified and repaired every time - Geek Squad rocks LG does not
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
No Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave we ordered was damaged. Our new appointment for installation was canceled and we were told the item will not be back in stock anytime soon.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We want to thank you for taking this time to communicate with us about your experience with your LG Microwave. Please send us a private message on Facebook or Twitter using @LGUSSupport, and include your contact info, or reach us at our customer service line at (800) 243-0000, and we will be happy to assist you further. Thank you. ^Jolly
Not installed yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has not been installed yet. The electric to it will be available Wednesday. Wonder if I can get in schedule for installation I paid for? Then I can do a real review! Should I call the geek squad?
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
the vent doesn't work at all on this microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the vent doesn't work at all. I need this replaced immediately
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MaryF. Thank you for taking the time to review the LG Microwave (MVEL2033F) model. We apologize for the inconvenience you experienced with the vent not working as expected. This is not the level of performance we strive for.
We understand the urgency of the situation and we want to ensure that you have a fully functional microwave. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If you have any further questions or need assistance, please feel free to send us a private message on Facebook or X (Twitter) through @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Junk
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this last year. Seven days after the warranty expired, it completely died. Lg was no help of course. If you want to spend $400-500 per year on microwaves, please buy. But if not, I wouldn’t buy LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Already not working.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A year later it is already broken and not working.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with the LG MVEL2033F microwave. We understand that it stopped working after just a year. This isn’t the performance we strive for, and we’d like to help resolve the issue. You may access this link related to your concern:
https://www.lg.com/us/support/help-library/how-to-reset-your-lg-microwave-oven--20152746899458
If you haven’t done so already, we recommend resetting the unit by unplugging it for a few minutes and then plugging it back in. If the issue persists, please send us a private message on Social Media @LGUSSupport or call us at 1-800-243-0000. We’re here to assist you in exploring repair or warranty options.
We appreciate your patience and feedback.
—Avril
Not a fan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a racket when using for a few weeks, then made less of a racket for a few weeks, then it was back and forth. And now it's dead. A little over the 2 year warranty. Not a fan!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette