Customer Ratings & Reviews
- Model:
- MVEL2033F
- SKU:
- 6508563
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers regard the 2.0 Cu. Ft. Over-the-Range Microwave as easy to use, with an amazing design and clean appearance. Many appreciate its performance, attractive looks, fantastic features, and large size, as well as its heating speed and relatively quiet operation. However, some customers have noted that the light underneath is not an LED light and that the surface is not fingerprint resistant, with some finding the display difficult to see.
This summary was generated by AI based on customer reviews.
LG microwave needs tech support strange noises
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is already making strange noises and it’s only the weeks old
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We read your feedback, and we apologize that the LG 2.0 Cu. Ft. Over-the-Range Microwave (MVEL2033F) did not meet your expectations and caused you inconvenience. Your feedback holds significant value for us as it aids in maintaining a fresh perspective that guides us toward enhancing our services and shaping future product developments.In order to gain a comprehensive understanding of your concern, we kindly request that you send us a private message on Facebook or Twitter using @LGUSSupport. In this message, please provide details about the type of noise your unit is producing. To help us better grasp the issue, you can also listen to a selection of sample noises through this link: https://www.lg.com/us/support/help-library/noises-microwave--20152329269153. It'll be our pleasure to assist you. -Shae
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product and customer serivce. They are not help.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for raising your concern. I'm so sorry to hear that you've had a poor experience with our product and customer service. I can imagine how frustrating and disappointing it must be to feel like you're not getting the help you need.
I want to acknowledge that we fell short of our commitment to providing excellent customer service. It's unacceptable that you're not getting the support you need, and I'm truly sorry for the inconvenience and frustration this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
No show backorder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back order never showed up . Disappointing - will not reirder
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Oregon. Thank you for taking the time to review the LG Microwave (MVEL2033F) model. Our team strives to provide a seamless ordering and delivery process, but unfortunately, we have fallen short of your expectations in this instance. We're here to help. We recommend contacting Best Buy customer service at 888-237-8289 with your order details. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t last longer than 3 weeks before it totally quit. Having a very difficult time getting it replaced because the request is hung up in the system.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your range. We'll need to gather some additional details from you in order to see how we can best assist. Please contact our Customer Support by any of the below options: Phone: 1-800-243-0000 LiveChat: https://www.lg.com/us/support/chatbot Email: https://www.lg.com/us/support/email-appointment Facebook Messenger: https://www.facebook.com/LGUSA/ Twitter: @LGUSSupport The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Zero Star
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Spent all the time to install and plugged it in and could set time because it was 3 o'clock and the # 3 button on keypad is not working. I would rate this thing a zero if i could.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am sorry to hear you are experiencing this issue with the microwave you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
The on line process was easy. i knew exactly what
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The vent on the microwave does not work. I have contacted LG and am waiting for repair to be scheduled.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working properly.This feedback will be shared with our product team.We apologize for any inconvenience.^Venette
HORRIBLE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this less than 1 star I would. It was so loud and vibrated so much it vibrated my dishes above the cabinet.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .I am sorry to hear your microwave vibrates to that extent. So that we can get this resolved for you, please reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you. ^EJ
LG Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Relatively easy to install with some extra hands. Quit working after three days. Took it back and got a Whirlpool.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Only lasted a week!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already needing to replace the unit - waiting for another one to get delivered this next week.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Visibility Issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unless you are at least 5'10" you can't see what is cooking on the turntable; nor can you see the setting on the display (only the count down minutes)
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your feedback regarding the viewing window of the microwave. We will pass your feedback to our design team for consideration. If you're in need of some guidance with using your microwave, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP
Lg
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s one and half year and key panel is loose and looks like it’s going to come off
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be happy to help you with scheduling repair, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Garbage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Completely dead after only 2 years. Sub par performance during its entire existence. Would never buy again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Lg microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dont like this microwave at all. No express button. Very complicated. Can’t wait for it to break
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
microwave
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.first time using it and it wont heat anything. followed all the steps listed in the guide and it wont heat
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Broken door switch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a broken door switch making the microwave inoperable. Had to wait 3 weeks to get it repaired.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Lg over the range microwave. 2.0
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the money this microwave performs well. It has sufficient power to heat most anything. It looks sleek and clean in our kitchen. Highly recommended.
I would recommend this to a friendLG microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heating element went out already. Very disappointing. Have to pay more then half the purchase price to repair.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Motor failed 13 months in
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Junk. 13 months after install motor dies. At this price point unacceptable
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Broken Microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 18 months old. Love all of the other LG products in this appliance bundle.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Bad did not work . I will have to return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this product and paid to have it installed and it did not work. Microwave has power but will not cook food.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that, but would love to be able to help. We would be happy to see what's going on. Drop us a line on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP