Customer Ratings & Reviews
- Model:
- MVEL2033F
- |
- SKU:
- 6508563
Customer reviews
Rating 4.6 out of 5 stars with 957 reviews
(957 customer reviews)Rating by feature
- Performance4.7
Rating 4.7 out of 5 stars
- Cook Settings4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use, attractive design, and excellent performance of this 2.0 Cu. Ft. Over-the-Range Microwave. Many appreciate its size and the speed at which it heats food. While some users mention the light's heat and lack of fingerprint resistance, the positive feedback on other features outweighs these concerns. The microwave's quiet operation and ease of installation are also frequently praised.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Reasonable price. Pleasant and informed personnel.
I would recommend this to a friendRated 5 out of 5 stars
Lg
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent product, led light inside is nice and easy to operate
I would recommend this to a friendRated 5 out of 5 stars
Looks nice. Seems to work fine.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only used it a couple of times, but it seems to work fine.
I would recommend this to a friendRated 5 out of 5 stars
LG for the win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Great service. Delivered on time and professionally
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product glad I got to pursuit was a great investment
I would recommend this to a friendRated 1 out of 5 stars
Broken after 8 months
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this microwave in April, Broke in December, stopped working, turns but does not heat
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with your LG Microwave (MVEL2033F) model. We understand the importance of having a microwave that continues to heat reliably, especially when it’s only been in use for a few months and suddenly stops heating while still turning on.
One helpful step you can try is resetting the unit by unplugging it for about 5 minutes, then plugging it back in and testing a simple heating cycle with a microwave‑safe cup of water. This can help clear minor electronic faults that may interrupt the heating function. For more guidance, visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating-properly--20153229630502. If you need further assistance or would like us to take a closer look at your unit, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Rated 4 out of 5 stars
LCD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great microwave oven but the lights need to be LCD lights
I would recommend this to a friendRated 5 out of 5 stars
Lg microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Elegant microwave Easy to use Fan very low sound.
I would recommend this to a friendRated 5 out of 5 stars
LG the best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy and powerful. So far so good it's working great.
I would recommend this to a friendBrand response from LGAnswers
Posted .We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha
Rated 4 out of 5 stars
So far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had it for a month. So far so good. Really quite.
I would recommend this to a friendRated 5 out of 5 stars
Great microwave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soften butter feature works perfectly. Love it
I would recommend this to a friendRated 4 out of 5 stars
Need more improvement
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.need more advanced technology microwave. The style is unique
No, I would not recommend this to a friendRated 3 out of 5 stars
Flat and Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice my microwave but no backlight. When trying to warm up food at night, you will need to turn on the lights in the kitchen so you can see what you are hitting.
I would recommend this to a friendRated 1 out of 5 stars
Broke at 1 year and 1 month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave worked well until it didn't. It worked right past the 1 year mark then stopped heating. LG support said it was out of warranty and I'm out of luck. Very disappointing.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (MVEL2033F) model. We understand how important it is for your appliance to deliver reliable performance, and we appreciate you taking the time to let us know what happened.
If your microwave has stopped heating, one step you can try is checking the door alignment and ensuring it closes securely. A misaligned door can prevent the unit from operating properly. For more information, visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating-properly--20153229630502. If you'd like us to take a closer look or assist further, please feel free to send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help. ^Juvy
Rated 1 out of 5 stars
DON'T BUY!! Looks great but poor quality.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst purchase ever! This microwave stopped working after a few months. It took geek squad multiple visits requiring us to take time off work to accommodate them while they ordered various parts in order to fix the problem. Ultimately, they determined that they needed to replace the microwave so we received another one of the same model and after a few months it also stopped working. We're now on week 3 without a functioning microwave and very frustrated. The microwave we had prior to this worked for 11 years with no issues. They don't make things the way they used to.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to review the LG Microwave (MVEL2033F) model. We appreciate your feedback, and we regret to hear about the frustration and inconvenience you have experienced with our product.
We understand your frustration with the repeated malfunctions and their impact on your daily routine. We strive to provide high-quality products that meet our customers' expectations, and we regret that this was not your experience. For help and guidance, https://www.lg.com/us/support/help-library. If you require further assistance, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
Rated 1 out of 5 stars
Need help to replace the defective microwave
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the microwave has some problem with a terrible sound when open the door. I called several time to customer service and it was agreed to replace on September 19th. But no one showed up to replace. We will be out of town for several weeks from Tuesday. The main problem is when we will be back we will loss the warranty period. I requested them to come November 23rd, the customer service agrees, but didn’t send any confirmation. When I callled the rep hold my phone for long time and then disconnected. I am purchasing Best Buy appliances for last three decades. This is worst experience I have so far. Really appreciate if I get a confirmation paper that the microwave can be replaced on November 23rd, when I will return!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there! Thank you for sharing your experience with us regarding the MVEL2033F. Your situation is important to us, and we understand the urgency, especially with your upcoming travel plans. You may access this link related to your concern:https://www.lg.com/us/support/contact
To ensure your warranty remains intact, we recommend contacting our customer service directly for confirmation of your scheduled replacement on November 23rd. Please also consider sending a private message on Social Media @LGUSSupport so we can assist you further and advocate on your behalf for prompt confirmation.
We appreciate your patience and loyalty as a long-time Best Buy customer, and we’re committed to resolving this matter for you.
—Avril
Rated 3 out of 5 stars
Nice Product But Poor Installation
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The microwave is great but my overall experience was marred by the installers. The microwave was installed crooked and I tried to contact them to correct the installation but they have not responded to me at all.
I would recommend this to a friendRated 3 out of 5 stars
Many features and great size
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty cool but noisier than I would like and I can’t figure out how to make it quiet plus the door doesn’t sit straight
I would recommend this to a friendRated 3 out of 5 stars
No as good as my old LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air flow is not as strong as my old Lg even do they have the same rating but you get what you pay it was on sale but will have to exchange it for something else
No, I would not recommend this to a friendRated 1 out of 5 stars
Microwave nightmare
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The actual microwave functions properly. The problem is counting on Best Buy to stand behind their subcontracted installer horrible. The installer sent asked for help removing and installing the microwave. The installer asked for a ladder. In the end, the microwave is cocked at an angle. Because I wasted money being a Totaltech member, BB customer service did nothing but offer me a $20 gift card for my troubles. When I asked to speak to a supervisor, they would not speak with me. The agent on the phone was less than cooperative. I offered my telephone number and asked for a supervisor to call me. Nothing happened and I moved on. I have been a loyal BB customer for over 25 years and have never had this happen. Wow. I guess good customer service is truly dead. Be careful.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for sharing your experience with the MVEL2033F microwave. We understand the issues you've faced with the installation and the lack of support from Best Buy. It's concerning to deal with a poorly installed appliance, especially after being a loyal customer for so long.
While we can’t speak directly to Best Buy's service, we encourage you to document your concerns and continue pursuing a resolution with their customer service team. You may contact Best Buy's Customer service 1 (888) 237-8289. We appreciate your feedback, as it highlights the importance of reliable service during installation.
If there are any concerns with the microwave itself or if you have questions about its features, please feel free to reach out to us directly. You can send us a private message on Social Media @LGUSSupport, and we’d be happy to assist you.
Thank you for your understanding, and we hope to provide a better experience in the future!
—Avril
















