Customer Ratings & Reviews
- Model:
- MVEL2033F
- SKU:
- 6508563
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use, attractive design, and excellent performance of this 2.0 Cu. Ft. Over-the-Range Microwave. Many appreciate its size and the speed at which it heats food. While some users mention the light's heat and lack of fingerprint resistance, the positive feedback on other features outweighs these concerns. The microwave's quiet operation and ease of installation are also frequently praised.
This summary was generated by AI based on customer reviews.
No as good as my old LG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air flow is not as strong as my old Lg even do they have the same rating but you get what you pay it was on sale but will have to exchange it for something else
No, I would not recommend this to a friendProblem with Heating Disconnecting
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problem with the heating disconnecting. Repeatedly we have had a problem with the part that heats the microwave coming disconnected. Even with the protection plan you have to p ay for someone to come and that is $100 and this would be our third time doing so.. we could have just bought a new microwave for that! VERY frustrating!
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Danielle. We appreciate you sharing your experience with us. We understand your concern about repeatedly dealing with heating issues on your LG Microwave (MVEL2033F) model, especially when service costs add up. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. If the microwave is losing heating functionality, we recommend ensuring the power cord is securely connected and performing a reset by unplugging the unit for a few minutes before plugging it back in. Also, check if the door is fully closing, as improper sealing can cause heating issues. For more help related to your concern, you may visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544. Since this has happened multiple times, we’d love to look into possible solutions for you. Please send us a private message on social media @LGUSSupport, and our team will be happy to assist. ^Juvy
Bad service and low quality
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was delivered as open box or similar even I purchased new one. There are five defects - damages on front and side panels, glass inside has pots damages (cannot be removed). Steel surface inside has scratches. I requested replacement and lost all Saturday but no one came in. And website and Customer service continued to provide wrong information that exchange will happened today. Bad quality item and bad service Not recommend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Good day, Michael! We appreciate you informing us of the damaged delivery of your LG - 2.0 Cu. Ft. Over-the-Range Microwave with Sensor Cooking and EasyClean! We make sure to provide exceptional service to make life more convenient for you and our customers. We apologize for the inconvenience this has caused you, and should you require assistance, please don't hesitate to get in touch with us by phone or live chat. You may learn more about these alternatives here: https://www.lg.com/us/support/contact. ~Rita
Waste of money
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you want a microwave that last you about 2 years this is the one for you!!!!, mine just died out of nowhere never gonna buy this again
No, I would not recommend this to a friendLooks nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It takes longer to cook than my 17-year-old microwave did. Difficult to us.
No, I would not recommend this to a friendLG MICROWAVE
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too early to review. Just installed yesterday. Ask me in a month.
I would recommend this to a friendNot a smart microwave and does not do scan-to-cook
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dispite the description of features, this unit does not support scan to cook nor does it work with alexa, google, bixby, siri, or any others. When I got it, the front panel number buttons didn't work at all.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Kraviks. Thank you for sharing your experience with the LG Microwave (MVEL2033F) model. We understand your concern regarding a product does not meet the advertised features and has operational issues. We aim to deliver outstanding products that meet our customer's needs. If the number buttons are not working, try unplugging the unit for a few minutes and then plugging it back in. This can fix small electronic issues. Make sure the unit's software is updated for features like scan-to-cook and voice assistant compatibility. Check the user manual for any extra settings needed for these features. For more information, visit https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-the-keypad-not-responding--1429739856887. If you need further assistance, please reach out to us on social media @LGUSSupport. We appreciate your patience and are committed to ensuring you get the most out of your appliance. ^Juvy
Missing peices
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box in excellent condition listed as missing nothing and it’s missing the guide that goes under the plate…
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Henry. Thanks for reaching out and sharing your experience with the MVEL2033F. It’s great that you found an open box deal listed in excellent condition—those can be a smart way to upgrade your kitchen. That said, we understand how important it is for all components to be included, especially the guide under the turntable plate for proper functionality.
Since this was an open box purchase, we recommend contacting the retailer directly to inquire about the missing part. They’ll be best positioned to assist with replacement options or next steps. You may contact Best Buy's Customer service 1 (888) 237-8289.
If you’d like further assistance from our team, you’re welcome to email us at lgdigitalcare@lg.sprinklrsupport.com.
–Avril
Horrible delivery service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst experience ever in terms of delivery. Had it scheduled and 2 days before they moved it by a day like they dont understand how life works and requesting days off for their 12 hour delivery window. Without checking with me. No idea how item works and will be ordering from competitors now
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Patrick. Thanks a bunch for sharing your thoughts about the LG Microwave (MVEL2033F) model. We totally understand your worries about the delivery schedule changing unexpectedly. Our goal is to make sure everything goes smoothly for you. Feel free to contact Best Buy customer service at 888-237-8289—they're there to help with any questions or concerns you might have. And if your unit arrives and you need a hand with setting it up or using it, just let us know! You can send us a message on social media @LGUSSupport, and we’ll be more than happy to assist. We really appreciate your time and look forward to helping you out in the future. ^Juvy
DO NOT BUY
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product! Stopped heating 1 month after purchase, unfortunately the return policy for an appliance is only 14 days at Best Buy. It was a nightmare to get a tech to come out to fix the issue. After 2 visits the and LG sent broken parts (Magnetron) for replacement. It's been 4 months since I bought it and still no help. The LG tech keeps canceling and LG customer support is absolutely useless
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us regarding the LG Microwave (MVEL2033F) model. We're sorry for the issues you faced with the unit, technician visit, and getting replacement parts on time. We strive to provide excellent products and excellent customer service, and we understand we fell short this time. Your feedback will help us improve our processes to prevent such problems in the future. Please reach out to us on social media @LGUSSupport for further assistance. ^Juvy
Beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible. Second LG that smart diagnostic says no issue but stops heating. Stopped working 1 mobth after warranty expired
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jillian. Thanks a bunch for sharing your experience with the LG Microwave (MVEL2033F) model, especially about the issues you've been having with your unit. We're here to help you get back to smooth, reliable cooking, and we want to make sure your microwave is working just right.
If it's not heating and Smart Diagnosis shows no issues, try unplugging it for 5 minutes to reset. Also, check the door seal to ensure it's closed correctly, as safety and heating depend on it. For more information, visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544.
We'd love to find more solutions for you. Feel free to message us on social media @LGUSSupport for assistance. ^Juvy
Excessively bad mechanical design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible quality of the installation information, the company offers two templates on the same paper for two different types of installations and with very confusing information. The installation template must be individual for each installation and at least made of thin cardboard, to avoid damage to the cabinets to be installed. It does not have a count of seconds for food. The dark colored interior makes it look unhygienic. Due to its terrible mechanical engineering design, the upper part has conformations for resistance that do not allow hermeticity with the bottom of the cabinet where it is installed, leaving spaces and crevices to house insects. I have not tested it working, but these defects already make it to my complete displeasure. I DO NOT RECOMMEND THIS PRODUCT AT ALL.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
LG
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really dislike LG products / geek squad who install.
No, I would not recommend this to a friendDO NOT BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replacement parts either don't exist or are more expensive than entire unit itself. Unit was delivered with a latent defect and despite the fact that I am willing to pay to replace the part that I didn't notice until 6 weeks after purchase, I am in a position where it will be cheaper to buy a whole new unit rather than making a small repair. Ill donate the unit and buy a quality brand that stands behind their product.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hey there. Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jai.
Manufacturer Defect - Avoid!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This model has an intermittent defect where the magnetron does not engage. LG support was not helpful, they sent a guy twice and even though we have video of the issue if it doesn't happen in front of them they give up and say it's not their problem.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello! It definitely doesn't sound like your care experience lived up to our standard, and it'll be our pleasure to turn that around! If you could please reach out with the link below, we'd love to help. https://www.lg.com/us/support/contact ^Ian
Not worth it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.3 weeks after purchase, it did a complete shutdown 3 different times. Last week the microwave stopped heating. LG tech came to repair it on the 3rd, but did not have the right parts- they automatically order a new magnotrometer, apparently they go out quite often. After troubleshooting they are ordering a new transformer. If returning the microwave was an option, I would have a different microwave right now.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Earl. Thank you for taking the time to review the LG Microwave (MVEL2033F) model. We're sorry to hear about the malfunctioning of the unit and the delay in repairing your microwave due to the unavailability of the necessary parts. We strive to provide reliable, high-quality products and excellent customer service that meet our customers' needs, expectations, and satisfaction. We will share your concerns with our technical team to ensure that such issues are addressed and improved upon in the future. For more help, please reach out to us on social media @LGUSSupport. ^Juvy
broke after 1.5 years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.broke after 1.5 years do not recommend. Should last longer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Timothy. Thank you for sharing your feedback with us. We understand your concern about your LG Microwave (MVEL2033F) model not performing as expected after 1.5 years, especially when you were hoping for longer-lasting durability. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
To start, we recommend checking the warranty status for your unit. If it’s still within the warranty period, our team can assist you with troubleshooting steps or potential repair options. Please send us a private message on social media @LGUSSupport so we can dive deeper into your specific situation and explore the best next steps for you.
We’re here to help and look forward to resolving this for you. ^Juvy
DIED within a year!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY disappointed. Worked well for 13 months, and then suddenly the magnetron died. It will no longer heat. This model replaced an old Samsung which finally quit after 18 years. Will be contacting LG.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand that the MVEL2033F microwave has not performed as expected, and it’s disappointing to hear that the magnetron has failed after just 13 months. Your feedback is important to us, and we want to help.
As a first step, we recommend checking the power supply to ensure the microwave is receiving adequate voltage. If everything seems in order, it might be necessary to have a technician inspect the unit for any underlying issues. For more information, you may visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you further with this matter. We appreciate your understanding, and we're committed to finding a solution for you. ^Juvy
Not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 9 months not working anymore l have fight whit the warranty lost time well
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Wilon. Thanks for sharing your feedback with us. We understand your concern about having your LG Microwave (MVEL2033F) model stop working just 9 months in—especially when you're trying to rely on the warranty for support. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. If you’d like more information, feel free to check out this link: https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316. If it’s within the 1-year limited warranty, repairs should usually be covered, so if you’ve experienced any delays or communication hiccups, we’re here to help sort that out.
Just reach out to us directly on social media @LGUSSupport with your case number, and we’ll do our best to assist you further and escalate things if necessary. You deserve a working unit without any hassle. Take care! ^Juvy
Waste of money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked great for a year and five months. At a year and five months it broke, it stopped heating up the food. We replaced the magnetron and it still not does heat up the food. Waste of money, do not recommend.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jenn. Thank you for sharing your experience with us. We understand how disappointing it must be to have your LG Microwave (MVEL2033F) model stop working after such a short period of time, especially after investing in a repair like the magnetron replacement. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. If the microwave still isn't heating after replacing the magnetron, there may be an issue with other components, like the high-voltage diode, capacitor, or the door switch, which can also affect heating performance. We recommend reaching out to a professional technician who can diagnose the issue more thoroughly if that hasn't already been done. For additional information visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544. Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you with troubleshooting or provide you with warranty options, if applicable.
We appreciate your feedback and are here to help you get this resolved. ^Juvy