Customer Ratings & Reviews
- Model:
- MVEL2033F
- SKU:
- 6508563
Rating by feature
- Performance
Rating 4.7 out of 5 stars
- Cook Settings
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the ease of use, attractive design, and excellent performance of this 2.0 Cu. Ft. Over-the-Range Microwave. Many appreciate its size and the speed at which it heats food. While some users mention the light's heat and lack of fingerprint resistance, the positive feedback on other features outweighs these concerns. The microwave's quiet operation and ease of installation are also frequently praised.
This summary was generated by AI based on customer reviews.
Do Not Buy!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working right after manufacturers warranty
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, ChristinaB. We understand your inquiry about your LG 2.0 cu ft over‑the‑range microwave (model MVEL2033F). Thank you for sharing your experience that the unit stopped working just after the manufacturer’s warranty expired. Your feedback is important, and we’re here to help explore possible solutions.
As an initial troubleshooting step, please perform a full power reset by switching off the dedicated circuit breaker or unplugging the microwave for at least 60 seconds. This can help clear any control board errors. While power is off, inspect the plug and outlet to ensure there’s no visible damage and that the outlet is supplying a steady 120 V. After restoring power, try running a basic heating function for one minute to see if the unit responds.
https://www.bestbuy.com/site/lg-2-0-cu-ft-over-the-range-microwave-with-sensor-cooking-and-easyclean-stainless-steel/6508563.p?skuId=6508563
If the unit still fails to power on or operate normally, please send us a private message on Social Media @LGUSSupport. We’ll gather a few more details—such as any control panel indications or error codes—and work with you on the next steps, whether that involves a component check or service options. We appreciate your patience and look forward to assisting you further —Renzo
Avoid, poor build quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as part of the LG package, avoid this microwave. We do daily cooking and this thing died in 1.5 yrs...what a waste. Had best buy protection for only a year...should have kept it longer.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi. there. Thank you for sharing your feedback on the LG Microwave (MVEL2033F) model. We understand that it is important for your appliance to last long. We strive to provide high-quality products and ensure that our customers receive the best possible value for their money. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything else we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
install bad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the micro wave, install not so much, fan rubbing noise, install group came out said we had to call LG, LG came out and said install people screwed the microwave down to tight. LG fixed the insatll peoples mistake
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lisa. Thank you for taking the time to share your experience with the LG Microwave (MVEL2033F) model. We're sorry to hear about the installation challenges you encountered. We aim to give great service and make sure our customers have a smooth and easy experience. Your feedback is invaluable, and we are committed to learning from this situation to improve our services in the future. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
Terrible
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, the microwave has not been installed. The delivery team has rescheduled the date several times without my consent or input. For example, it was supposed to be installed tomorrow, 12/2. I got a confirmation yesterday AM. In the PM, I was notified it would be installed on 12/5. I bought a dishwasher also. Last purchsaes I will make at BestBuy.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize for the multiple reschedules. We recommend contacting your local Best Buy regarding installation. ^Jennifer
So disappointing, not a real smart device!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really disappointed! How can you call yourself a smart device and Not work with Alexa or Google? What a disappointment! The only reason I bought this was to be able to turn on the Micowave by voice. I could have bought a cheaper microwave that does what this does!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi, we realize your Over-the-Range Microwave with Sensor Cooking and EasyClean fell short of your expectations. So that voice compatibility via Alexa or Google Assistant may one day be an option on our microwaves, feel free to submit the following form: https://www.lg.com/us/support/feedback. As a continuously innovating company, we're always looking to innovate and identify areas we can improve upon that would increase our customer satisfaction ratings. ^Chris
Damaged Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return this microwave. When we tried to remove it from the box, the whole back side was bent. The box was in bad shape when it was delivered so we think that is why the appliance got crushed.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, DonnaB. We would like to express our gratitude for taking the time to review your recent experience with our LG Microwave (MVEL2033F) model. We understand how frustrating it must have been to receive a product in a damage condition. This is not the quality and service we want our customer to experience. We recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If there's anything we can do to further assist you with, please reach out to us on social media @LGUSSupport so we can help you further. Your satisfaction is important to us, and we are committed to ensuring that you receive the support and reliable performance you rightfully expect from our products and service. ^Juvy
Microwave does not work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave stopped heating food. It comes on but does not work.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for reaching out and sharing your experience on the LG Microwave (MVEL2033F) model. We understand your concern about your unit that isn't heating properly. we strive to provide high-quality products that exceed our customer's needs and expectations.
As a troubleshooting step, we recommend checking the power level settings and ensuring the microwave is not set to a low power mode by mistake. Additionally, you may want to check if the turntable is rotating properly as an obstruction can sometimes cause heating issues. For more information, you may visit https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating--1428511871544.
Please send us a private message on social media @LGUSSupport, and our team will be more than happy to assist you in further troubleshooting or resolving this issue. We appreciate your patience. ^Juvy
Already not working.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A year later it is already broken and not working.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with the LG MVEL2033F microwave. We understand that it stopped working after just a year. This isn’t the performance we strive for, and we’d like to help resolve the issue. You may access this link related to your concern:
https://www.lg.com/us/support/help-library/how-to-reset-your-lg-microwave-oven--20152746899458
If you haven’t done so already, we recommend resetting the unit by unplugging it for a few minutes and then plugging it back in. If the issue persists, please send us a private message on Social Media @LGUSSupport or call us at 1-800-243-0000. We’re here to assist you in exploring repair or warranty options.
We appreciate your patience and feedback.
—Avril
the vent doesn't work at all on this microwave
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the vent doesn't work at all. I need this replaced immediately
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, MaryF. Thank you for taking the time to review the LG Microwave (MVEL2033F) model. We apologize for the inconvenience you experienced with the vent not working as expected. This is not the level of performance we strive for.
We understand the urgency of the situation and we want to ensure that you have a fully functional microwave. To address this, we recommend reaching out to Best Buy customer service at 888-237-8289 for immediate assistance. If you have any further questions or need assistance, please feel free to send us a private message on Facebook or X (Twitter) through @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor product and customer serivce. They are not help.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for raising your concern. I'm so sorry to hear that you've had a poor experience with our product and customer service. I can imagine how frustrating and disappointing it must be to feel like you're not getting the help you need.
I want to acknowledge that we fell short of our commitment to providing excellent customer service. It's unacceptable that you're not getting the support you need, and I'm truly sorry for the inconvenience and frustration this has caused. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
LG microwave needs tech support strange noises
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave is already making strange noises and it’s only the weeks old
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We read your feedback, and we apologize that the LG 2.0 Cu. Ft. Over-the-Range Microwave (MVEL2033F) did not meet your expectations and caused you inconvenience. Your feedback holds significant value for us as it aids in maintaining a fresh perspective that guides us toward enhancing our services and shaping future product developments.In order to gain a comprehensive understanding of your concern, we kindly request that you send us a private message on Facebook or Twitter using @LGUSSupport. In this message, please provide details about the type of noise your unit is producing. To help us better grasp the issue, you can also listen to a selection of sample noises through this link: https://www.lg.com/us/support/help-library/noises-microwave--20152329269153. It'll be our pleasure to assist you. -Shae
No show backorder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Back order never showed up . Disappointing - will not reirder
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Oregon. Thank you for taking the time to review the LG Microwave (MVEL2033F) model. Our team strives to provide a seamless ordering and delivery process, but unfortunately, we have fallen short of your expectations in this instance. We're here to help. We recommend contacting Best Buy customer service at 888-237-8289 with your order details. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. ^Juvy
Helen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was sold the wrong microwave by Best Buy and had to be returned by installer
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for taking the time to leave us feedback. We sorry to hear for the inconvenient you have experience with the delivery of your LG microwave. For the best assistance, please reach out to BestBuy customer service team. ^Dan
- Pros mentioned:Looks
LG 2.0 Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy install and several options for venting heated food. Looks great over the stove and moves hot steam from that surface as well. So many smart settings and I love one-touch cooking. Great at not showing fingerprints. Quiet and powerful, this is the best microwave I've ever owned.
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Enrique Monroy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, spacious, beautiful design, and fingerprint free, love it!
I would recommend this to a friend - Pros mentioned:Appearance, Ease of use
New Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Microwave. Easy to use and looks great. Installation was quick and professional.
I would recommend this to a friend - Pros mentioned:Design, Ease of use
Sleek and efficient.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek design, efficient, love the panel on the front and easy to clean. I like that the pull handle is hidden on the side and not on the front. Love it.
I would recommend this to a friend - Pros mentioned:Ease of use, Performance
Easy purchasing at Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This LG Over the Range Microwave is exactly what I expected. Easy to install and use. So far is performing nicely. The ordering and pick-up procedure at Best Buy is fast and easy.
I would recommend this to a friend My LG appliance suite is complete! Super happy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still learning but so far we love it! A few years ago I purchased an LG fridge (emergency purchase) and decided to purchase a stove too (sorely needed) and ended up getting a DW so they'd all match. 26 year old microwave died recently so I went with an LG. Really pleased with all of them! Especially the stove!
I would recommend this to a friend- Pros mentioned:Appearance, Performance
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Looks nice. Easy to install with a 2nd set of hands.
I would recommend this to a friend