Customer Ratings & Reviews
- Model:
- SJ5Y-S
- |
- SKU:
- 5891027
Customer reviews
Rating 4.4 out of 5 stars with 281 reviews
(281 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers appreciate the 2.1-Channel Hi-Res Soundbar System for its exceptional sound quality, easy setup, and affordable price. Many users are impressed with the soundbar's ability to deliver rich and clear audio, while others find the setup process to be straightforward and user-friendly. The product's affordability, compared to similar systems, is also a key selling point for many customers.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Returned not for individual with hearing aids
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was returned and we bought a sound bar with a middle speaker on sound bar
No, I would not recommend this to a friendRated 3 out of 5 stars
Good for a bedroom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It wasn't very loud at the maximum level. Don't use in a living room.
No, I would not recommend this to a friendRated 2 out of 5 stars
Not worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Constantly cuts out, even with a wired connection. Called the Best Buy store, and told them the problem and walked them through how I set it up, they said to just not use whatever options don’t work and just use what works best, instead of offering that it’s a defective unit.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .It sounds like we'll need to walk through some troubleshooting for your audio system. Please head over to our support team via @LGUSSupport on Twitter so that we can dig into this a little more for you. ^CP
Rated 3 out of 5 stars
Nice sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good sound bar for the price has good base and sound
I would recommend this to a friendRated 1 out of 5 stars
Sound is brutal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technology is wonderful when it does what it is supposed to do. Right out of the box, the sound was extremely inconsistent. I tried various changes to the new LG TV to see if that would take care of the problem. Nothing has worked. I am about to download the fix that is supposed to take care of this issue. The main reason I bought this LG soundbar was because of the new OLED LG TV. A major disappointment from a company that I have purchased numerous products from a stove to microwave to refrigerator to washer and dryers. I shouldn't have to download a fix especially when both items are from the same manufacturer.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thanks so much for the review. We greatly appreciate the feedback and we are sorry the audio system did not meet your expectations. If you're in need of some guidance with using your soundbar, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP
Rated 2 out of 5 stars
Poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would not be in my top 5 for sound bars despite the positive reviews
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is far from what we expect in regards to the performance of our sound bars. We would be more than happy to look into this issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGUSA ^CP
Rated 2 out of 5 stars
Not so well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bluetooth dosest work well, sub kept loosing connection
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We would be more than happy to look into this connection issue for you. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP
Rated 2 out of 5 stars
sound quality was just ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound was not great. couldn't understand voices tv
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry the SJ5Y-S does not meet your expectations. This soundbar has 320W total system power which provides quality sound for your favorite movies, shows, games and music. It also features Dolby Digital, DTS surround sound. The Dolby Digital decoder reproduces multichannel audio to deliver a cinematic audio experience. If you have any questions about your soundbar, our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Rated 1 out of 5 stars
A sorry sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced a Vizio 5.1 and boy do I regret it....the sound doesn't compare. Purchased the LG 4k 60" and wanted to upgrade the sound but that didn't workout. I would and will be going back to the Vizio really soon.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with using your audio system, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP
Rated 1 out of 5 stars
Bad sound, bad price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Out of the 5 soundbars I’ve purchased, this one is by far the worst. It is also the 3rd most expensive, so there isn’t much value. I’d highly recommend Visio over LG.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at www.facebook.com/LGSupportUSA and our specialists will be happy to look into it. ^CP
Rated 1 out of 5 stars
Sorry I got this
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I get this at best buy as a used sound bar I get it with no remote and I spent lots of money buying remotes for it none works
No, I would not recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Rated 5 out of 5 stars
Amazing sound and easy to use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this sound bar to go with my new LG OLED C7 55". The sound bar is incredibly easy to connect. I plugged everything in, turned it on, it auto synced with the subwoofer then it was ready. Afterwards, I chose the LG TV function setting and my TV prompted to connect. One remote controls everything. When I turn off/on the TV, the sound bar will turn on as well. I bought the LG Wireless surround speaker kit to go with it (SPJ4-S) and these were just as easy to configure. I simply plugged the speakers into the subwoofer/receiver, and powered it on, the wirelessly synced with the main subwoofer and I didn't even have to do anything. The sound quality is amazing! I put on a couple movies and they were loud and very clear audio. I can hear things that I haven't been able to hear before with these speakers. Definitely recommend this sound bar, especially if you have an LG TV with sound sync.
I would recommend this to a friend Rated 1 out of 5 stars
Doesn't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sending it back for the second time to be repaired!
No, I would not recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Better TV Sound less than Full System
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had this for 2 days. I took a chance on it b/c of cost and for the a clean install. I would suggest you also read SuspectZulu review, as it is very detail. My Purpose: I have a media room upstairs with a 7.1 surround, but normally that room is only used for movies and video games. This system was for our family room connected to the kitchen. We are in there most days watching regular TV shows, listening to music channels and watching Football. Our 60" LG TV 60UH6035 (mounted over the fireplace) doesn't sound full especially with music. So I was looking for a soundbar that could fill this space with sound. There is no place to store a receiver next to the fireplace and we also didn't want floor speakers. Impression: The SJ5Y-S soundbar by itself sounds very thin. The speakers are small and at higher volumes its almost tin like. Once I added the rear speakers SPJ4-S the sound changed the rear sound is supportive but also brings everything closer. I cannot recommend the sound bar by itself but with the rear speakers its a good deal with adequate sound. Connection: This is my first time using a soundbar and was concerned about the connection and ease of use. So I bought a matching LG brand to make things more simple. I used the ARC HDMI ports and the system turns on/off with the TV/Sat equipment. It automatically turns on the sub/rear speakers. I believe most bars would work the same way. Would I purchase again: Yes, I would because of the rear speakers. The Sub is a little weak and has a fabric face instead of the floor facing ones. The sound feels like a cheap 5.1 system and that is a good thing for a soundbar with wireless rears. If I was only buying a sound bar I would recommend the JBL: JBLBAR21BLKAM as the JBL seems to have better sound projection and a more solid sound at higher volumes. Final Comment Honestly the wireless rears are amazing and make the system.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Very Good Sound Bar
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are looking for a sound bar for your room (excluding large rooms) - then look no further and just purchase this sound bar. I previously purchased the SJ4YS for one room (10X10) and it was just so great that I decided to purchase this model SJ5YS for our other bedroom (12X14) and we just enjoy it so much. The first thing you'll like about this sound bar the easiest set up (took less than 10 mins). Second, the vocals from your TV are very crispy clear. Thirdly, the surround sound is pretty good too (watched Moana on Netflix and you can hear the sound from different speakers depending on the scene. Note: If you are purchasing this sound bar or the other SJ4YS - please also get SPJ4-S surround speakers to the full effect. Just be watchful of best buy deals and they frequently are included for free with the sound bar. We got the surround speakers for both sound bars absolutely free. That is why Best Buy is Best.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
SOLID! Investment
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.2017 ID badge on center bar. Works as good as day 1. Mostly voice is thru center bar, it's a 2.1. Sports/Gaming/Movies...turn it up and enjoy! Paired with Lg Smart 65", Lg BR/DVD.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Good Addition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This sound bar is a great addition to my living room. Its a large room 19×20 and this system fills it well.
I would recommend this to a friend Rated 2 out of 5 stars
Product filed 45 days after I bought it.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buyer be ware. Buy the Best Buy warranty. I bought this and 32 days after I had it I started to get a high pitched whinning nose when I changed channels. Bestbuy said tough luck, and refered me to LG. LG said, buy a new Optical cord and try that, and if that doesn't work then we will send out a technician. All this for a $200 (Including TN tax) purchase. Buy the way. If you don't buy Bestbuy's warranty. They could care less about you.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize you have had this issue with your soundbar. If the new optical cord did not resolve the issue we would love to get this take care of. Our support team is available via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP
Rated 2 out of 5 stars
Underpowered, unimpressed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I choose this unit to replace my 2015 sony unit with 300 watts of power. Figured this would be great due to the extra 20 watts and the ability to add rear speakers. Never added the rears because my older unit sounded WAY fuller and got way louder than this LG unit. If you dont have a soundbar then this will be fine, if your looking for an upgrade THIS IS NOT IT.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If you're in need of some guidance with getting the most out of your soundbar, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP
Rated 1 out of 5 stars
Sound is too hollow and muffled
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this sound bar after my previous older model LG sound bar stopped connecting to the subwoofer. I listened to the store model on display and it sounded great. My previous LG sound bar was cheaper low end model so I thought this would be a great upgrade. Once I got it home and all connected I was no longer impressed. Even with the Bass and subwoofer levels at the lowest setting and the Treble turned up the audio just sounded too muffled and echoed. Music sound so-so but wacthing a movie was almost unbearable. For a week I tried to convince myself I would get used to it but I couldn’t and just returned it. I exchanged this mid level sound bar for the much cheaper, low end LG SH3K and the cheaper one sounds so much better than the SJ5Y. Do yourself a favor and trust this review.
No, I would not recommend this to a friend










