Customer Ratings & Reviews
- Model:
- S40T
- SKU:
- 6579923
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 2.1-Channel S40T Soundbar for its great sound quality, good bass from the wireless subwoofer, and ease of use. The setup is also very easy, and the Bluetooth connectivity and size are appreciated. However, some customers have noted that the volume needs to be turned up high, and they wish it included a wall mount for the soundbar.
This summary was generated by AI based on customer reviews.
Decent soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar is decent. It does not covert easily to HDMI ARC which is what i wanted. I love LG products but this soundbar is bottom to mid grade.
No, I would not recommend this to a friendSpend a little more money for a nicer one
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ended up returning. Wasn’t a great sound and was never able to get the Bluetooth to connect automatically when you turned the tv of and on each time
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there, ChelseaH. Thank you for sharing your experience with us. We understand that the LG 2.1 Channel S40T Soundbar (S40T) did not meet your expectations for sound quality and that you had difficulty with the automatic Bluetooth connection. We would be more than happy to assist you further. Please feel free to contact us at lgdigitalcare@lg.sprinklrsupport.com.
https://www.bestbuy.com/site/lg-2-1-channel-s40t-soundbar-with-wireless-subwoofer-and-bluetooth-connectivity-black/6579923.p?skuId=6579923
We appreciate your patience. —Renzo
Surround Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its decent for the money. If your looking for exceptional sound I would look at spending more money.
I would recommend this to a friend- Pros mentioned:Sound quality
Beware wireless subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When the subwoofer actually paired and stayed paired, the sound was quite good. The problem is that the subwoofer never stayed paired consistently. Even though the soundbar and the subwoofer were about 2 feet apart from each other, the bluetooth pairing was never stable. Had to return this.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Danny. Thank you for sharing your experience with us. We understand your concern about the subwoofer on your LG Soundbar (S40T) model that doesn't maintain a stable Bluetooth connection. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To help improve the pairing stability, we recommend ensuring that both the soundbar and subwoofer are placed in an area with minimal interference from other electronic devices. Additionally, you can try resetting both the soundbar and subwoofer by turning them off, unplugging them for a few seconds, and then pairing them again. For more help, you may visit https://www.lg.com/us/support/help-library/lg-sound-bar-why-isnt-my-subwoofer-connect-to-my-lg-sound-bar--1422391675816.
Please send us a private message on social media @LGUSSupport, and our team will be happy to assist you in troubleshooting further. We're confident we can get this resolved for you. ^Juvy
TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not need it. The voice volume on this specific TV is excellent.
I would recommend this to a friendLazy staff should be fired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Item was shipped to me severely damaged. Packing was horrible items were not secured at all product looked like it had been used for six months and dropped on the floor.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, StacyB. Thank you for sharing your experience with us regarding the LG 2.1-Channel S40T Soundbar with Wireless Subwoofer. We understand that the condition and packaging of the unit you received did not meet your expectations, and we understand your inquiry.
We take the quality of our products and the condition in which they arrive seriously. Since the unit was damaged and appeared used upon arrival, we want to ensure we address this shipping issue and look into replacement options.
https://www.bestbuy.com/product/lg-2-1-channel-s40t-soundbar-with-wireless-subwoofer-bluetooth-connectivity-dolby-audio-and-wow-orchestra-black/JJ8VPZQWV7
Your feedback is important, and we'd like to assist you further with this issue. For further assistance and any specific concerns you may have, please send us a private message on Social Media @LGUSSupport. Our team will be more than happy to assist you. We appreciate your patience. —Renzo
average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound quality could be better- it’s not bad but it’s ok
No, I would not recommend this to a friendBait and switch
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Puchase open box lg sound bar. Marked excellent condition. When it came had missing parts. I tried to call the store to ask for a remote. I told them I mounted them to the wall. They said i could return it for a refund. But I may not be able to find another open box deal. So i have to remove it from the wall return it and either repair the wall or spend more money to buy a new sound bar. Also when you call the store to inquire about the problem you can never get though, it always goes to customer service outside the store. If LG or the lakeland store is reading this can you respond to my concerns?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Osof. Thank you for sharing your experience with the LG Soundbar (S40T) model. We understand your concern about receiving an incomplete product, especially when you’ve already mounted it and are now facing the challenge of removal and possible damage to the wall. We strive to provide excellent services and ensure a smooth experience.
We recommend contacting the Lakeland store again, asking to speak with a store manager, or escalating the issue for a resolution. You can also reach out to LG Support via private message on social media @LGUSSupport, and we can assist with troubleshooting or any further guidance.
We appreciate your feedback and are here to help resolve this issue. ^Juvy
Failed to work out of the box
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It failed to power up right out of the box. And as I was moving from apartment to home, and purchased this shortly after move in day, I'd not had time to open and install it until past the 15 day return period. So Best Buy would not honor my walk in and replacing it, so now I'm having to deal with the manufacturer directly.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Joseph. Thank you for sharing your experience with us. We understand your concern about receiving your LG Soundbar (S40T) model and find that it fails to power up right out of the box, especially after your recent move. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. To start, we recommend checking the power source and ensuring that all cables are securely connected. If everything appears fine on your end, it’s possible that the unit is defective, and we’ll be happy to assist with a warranty claim or replacement. For additional help, visit https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-reset--20153193962273. Please send us a private message on social media @LGUSSupport with your order details, and our team will work directly with you to resolve this issue as quickly as possible. We appreciate your patience, and we’re committed to making sure you have a fully functioning product. ^Juvy
Save your money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound Is not great and sub woofer wont connect as well as doesn’t work at all like it claims . May as well just use the tv speakers
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, AyeshaK. Thank you for sharing your experience with your LG Soundbar (model S40T). We understand your inquiry regarding the sound quality and the wireless subwoofer connection issue. To help, please try resetting the subwoofer by unplugging it for 30 seconds and then plugging it back in. Also, ensure the soundbar and subwoofer are within the recommended range and there are no obstructions or wireless interference.
https://www.bestbuy.com/site/lg-2-1-channel-s40t-soundbar-with-wireless-subwoofer-and-bluetooth-connectivity-black/6579923.p?skuId=6579923
If you’ve already tried these steps or need further assistance, please send us a private message on Social Media @LGUSSupport so our team can assist you directly and explore possible solutions. We appreciate your patience and want to help you enjoy the full performance of your soundbar system. —Renzo
Woofer doesn’t work
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Soundbar is fine but the subwoofer despite being connected doesn’t work
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there! Thank you for sharing your experience with us. We understand your situation and how important it is for the S40T Soundbar and its wireless subwoofer to work together seamlessly.
To troubleshoot the issue with the subwoofer, here are a few steps you can try:
Ensure Proximity: Make sure the subwoofer is within 15 feet of the soundbar for optimal connectivity.
Power Cycle: Turn off both the soundbar and subwoofer, then power them back on. The subwoofer should automatically pair with the soundbar when powered on.
Re-pair the Subwoofer: If the subwoofer does not pair automatically, try manually pairing it by following the steps in the LG Sound Bar Subwoofer Troubleshooting Guide.
Why Isn't My Subwoofer Connect to My LG Sound Bar? - https://www.lg.com/us/support/help-library/lg-sound-bar-why-isnt-my-subwoofer-connect-to-my-lg-sound-bar--1422391675816
If the issue persists, please send us a private message on Social Media @LGUSSupport, and we’ll be happy to assist you further. We appreciate your patience!
—Renzo
DON'T BUY THIS SOUNDBAR
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is the worst sound bar I have ever purchased. The remote is very difficult to make work. There are no instruction for it. I had to call LG to have instructions (which were impossible to understand) regarding the woofer. I may send it back.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Estelle. We appreciate your feedback on the LG Soundbar (S40T) model. We understand your concern about the unit's remote not meeting your expectations. We strive to provide high-quality products and want to make sure you're getting the best experience with your unit. If you're having trouble with the remote, try replacing the batteries and ensuring there are no obstructions between the remote and the soundbar. You can also manually pair the subwoofer by pressing the pairing button on the back of the woofer.
For step-by-step guidance, please reach out to us on social media @LGUSSupport, and we'd be happy to assist you further. We appreciate your time and patience. ^Juvy
No cables
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this in the baton rouge location at the mall and i had no cables. No power to either the sound bar nor the subwoofer
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for reaching out to us. We understand your concern about purchasing your LG Soundbar (S40T) model and find that it didn’t include the necessary cables. We are committed to ensuring that our products are delivered with all necessary components to provide a seamless experience. To get everything set up, you’ll need the power cords and connection cables for both the soundbar and subwoofer. We recommend reaching out to Best Buy customer service at 888-237-8289 to request the missing cables. If you need any help with setup or troubleshooting, please send us a private message on social media @LGUSSupport, and our team will be happy to assist you further. ^Juvy
subwoofer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review. the LG that I bought from you guys does not have a good sound in the subwoofer. But get with you pay for you
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback on the LG Soundbar (S40T) model. We understand your concern about the unit not providing the expected sound quality. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations.
For further assistance, we recommend checking the sound settings on the soundbar to ensure it’s properly adjusted. If you feel the issue persists, you can reach out to us via private message on social media @LGUSSupport, and our team will guide you through troubleshooting or offer additional solutions.
We appreciate your feedback and hope we can help improve your experience. ^Juvy
Awful sound ststem
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This still does not connect to my Samsung TV even after a tech came out to pair it! Waste of $
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Gloria. Thank you for sharing your feedback regarding your LG Soundbar (S40T) model. We understand your concern about the connection issue persists despite having a technician visit. We strive to provide high-quality products and exceptional services to ensure a smooth experience.
Since it’s still not connecting to your Samsung TV, we recommend ensuring that both devices are connected via Bluetooth or HDMI (depending on your setup) and that the correct input is selected on both the TV and soundbar. You can also try a reset of both the soundbar and TV, as this sometimes resolves connectivity issues. For guidance, you may visit https://www.lg.com/us/support/help-library/lg-sound-bar-how-to-reset--20153193962273.
If the issue persists, please send us a private message on social media @LGUSSupport. Our team will be happy to help further troubleshoot or assist with any warranty options if needed.
We’re here to help you get the most out of your soundbar. ^Juvy
Not good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No surround sound or bass even though it is turned up.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Scarlett. Thank you for reaching out about your LG Soundbar (S40T) model. We understand the importance of having quality sound and are here to help you get the best experience from your device. We strive to provide high-quality products that exceed our customer's needs and expectations. For help, check the sound settings on the soundbar and your connected devices to ensure that surround sound and bass settings are properly adjusted. Verify that all cables and connections, including any HDMI or optical cables, are securely plugged in. Experiment with different sound modes or presets available on the soundbar to find the best setting for your audio preferences. If these steps don’t resolve the issue or you need further assistance, please send us a private message on social media @LGUSSupport. We're ready to help you troubleshoot and ensure your soundbar delivers your expected performance. ^Juvy
- Pros mentioned:Ease of use, Sound quality
great sound quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it took me longer to open the box than it did to set this up. very easy install and sounds amazing. glad i went with the LG brand, cant go wrong with it. would definitely recommend
I would recommend this to a friend - Pros mentioned:Sound quality
Wow. LG
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy set up Excellent clear sound Nice size to fit anywhere
I would recommend this to a friend - Pros mentioned:Sound quality
Satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound and clarity but maybe too small for my space, not quite giving me that theater experience yet.
I would recommend this to a friend - Pros mentioned:Sound quality
Sound bar and sub woofer review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound bar and sub woofer very very good . Sound is excellent
I would recommend this to a friend