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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 5556 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are delighted by the sound quality, easy setup, and price of the 2.1 Channel Soundbar System with 6" Subwoofer. They rave about the extraordinary sound and powerful bass, and appreciate how simple it is to get started. For the price, customers feel they are getting a great deal. However, there are some connectivity issues, with Bluetooth occasionally disconnecting, and some concerns about the volume level and subwoofer performance. Additionally, the remote control and durability could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 5,556 reviews
  • Rated 3 out of 5 stars

    Poor sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar was quiet and the bass was louder which was nice when we wanted it but they competed against each other and would cut in an out with sound.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok Type

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ok type !! It has just 4 types of volume equalisers. None of them except Cinematic sounds good . Woofer is not great !! Overall ok purchase for me

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cheap soundbar

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent soundbar for the price. No ARC connection so used Bluetooth with my tv. Found that the sound lagged behind. Sound would also cut out sometimes.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Average sound bar

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bar is alright as far as the background noise but the voice isn’t that clear and loud enough for me...wish it was better quality. Wouldn’t buy again

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    So so

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy with it, it doesn't sound so well on every tv. Yiu have to switch from blue tooth or optical to see which one sounds best.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 1 out of 5 stars

    TV volume was higher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume is really low on this soundbar, I bought this to replace my 5 year old LG soundbar (also budget model) that turned out to be great. I was hoping the same quality but no. My TV actually has more volume than this bar. Very disappointed, returning …. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    LG Sound bar

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An average sound bar. Sound is not too high quality sound. I like a loud sound as if im at the movie theater. Overall, its not bad though.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound bar ok for the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality is a little lacking from other LG 2.1 sound bar purchased by itself would be better with optional extra speakers.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    For the price it’s a good buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you’re looking for a system that will exceed expectations keep looking. If you’re in the market for something better than your tv speakers you will be very pleased

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great for its price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speaker quality for movies isn’t the best but a major upgrade from the standard tv speakers for the price. Definitely recommend purchasing at a budget

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay not what I was expecting. Still upset with the delivery person who decided to just throw my purchased item over my backyard gate.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Durability

    Rated 2 out of 5 stars

    Good while it lasted

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a year and now cuts in and out and won’t connect to my tv. ): waste of money.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Sound cuts out occasionally

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d like to give this unit more stars… but when I’m watching tv over the antenna the sound cuts out briefly and comes back…

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very disappointed with Best Buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The subwoofer stopped working less than a year after I bought it.. took it to Geek Squad more than 2 weeks ago. When I track the repair status, it says that it has been repaired and shipped back to the store in West Hartford wher I dropped it. It's been a week now since the last update in the repair and I have not heard from anyone.. when I call the store, it doesn't matter what department I choose, I never get anyone to pick up the phone.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Gift for Dad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm fond of LG products, but recently the subwoofer on this purchase has stopped working. Don't know if it was the product itself, or something my Dad did.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Idk

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Idk it sounds good but the base cute off here and there idk why but it’s gets annoying after a while.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette LG

  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Either I hooked it up wrong but when I have my tv plugged in my actual tv is louder than the sound bar.....

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers and date of purchase and we will be happy to assist you. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 3 out of 5 stars

    Don’t bother

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good for about 5 months until the sound started to cut out .Past the return period, waste of money.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    One Problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second one I bought. First one works fine. This second one has one problem. The volume goes up and down by itself. Not sure why?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is good different shows and movies are harder to hear the voices especially on movies.

    I would recommend this to a friend