Customer Ratings & Reviews
- Model:
- SL4Y
- SKU:
- 6355625
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the sound quality, easy setup, and price of the 2.1 Channel Soundbar System with 6" Subwoofer. They rave about the extraordinary sound and powerful bass, and appreciate how simple it is to get started. For the price, customers feel they are getting a great deal. However, there are some connectivity issues, with Bluetooth occasionally disconnecting, and some concerns about the volume level and subwoofer performance. Additionally, the remote control and durability could be improved.
This summary was generated by AI based on customer reviews.
When it works its good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When it works its good but id say find a wired solution sound can cut off from time to time and its infuriating
No, I would not recommend this to a friendNeed more options to hear people talking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s enjoy able but u can’t fix the treble so u can here more voice with the bass. Has very little options to that.
I would recommend this to a friendLg soundbar
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad would be worth it if it were a little cheaper could use more more bass and it didn't 100% sink to the TV speakers.
I would recommend this to a friendSound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad sound bar, but I had a Samsung tv and it made my tv lag so I ended up returning it and buying a Samsung sound bar.
No, I would not recommend this to a friendLg soundbar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lg surround sound system is good for small room or someone looking to get just a little more sound out of there tv .
I would recommend this to a friendWonky Base
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The base randomly cuts out for a few seconds. I would not buy it again but I don't dislike it enough to return it.
No, I would not recommend this to a friendLG Sound Bar with LG TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound quality is just OK... not enough sound options and often times the TV sound options are better
No, I would not recommend this to a friendDecent
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best or worst out there. You kind of get what you pay for when it comes to sound bars and this in no exception.
I would recommend this to a friend- Cons mentioned:Connectivity
Junk do not buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Biggest piece of crap LG makes. Bought Aug 14 and Bluetooth wont stay connected for more than 20 seconds on any devices. Dont waste your money. Sound Quality is average at best. Very disappointed love LG products until this one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Sound from LG TV is awful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With sound coming from the TV, it's very tinny despite the subwoofer. I even bought a separate, thicker optic cable but it didn't help. I went back to an off brand sound bar I was using on an older TV which sounds much better and richer. Bluetooth music from my iPad or iPhone sounds great, however, so I will keep, but if it weren't for the pandemic, I'd return it. Not happy with LG products....
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Remote control
Weak sound
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was using this for lg Tv and couldn’t use the tv remot to operate the sound bar volume.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please try to pair it with your soundbar.If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
300W Soundbar System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The sound performance is somewhat disappointing. I have had better performance out of other systems.
I would recommend this to a friendDecent
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sound bars are always a great addition to any tv. It delivers great bass just expected more of a full sound from a device with 300w
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .If there is anything we can do to assist you and provide solutions to improve your experience to 5 stars, please contact LG Support via any of the below options:
Phone: 1-800-243-0000
LiveChat or Email: www.lg.com/us/support/chat-and-email-information
Facebook Messenger: https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
Thank you for being part of the LG family. ^CP
Below expectation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Woofer was making boom boom noice at best Soundbar was below expectation. Could not lower the volume Better not use woofer.
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The reason for the “Low” rating, it states Bluetooth, however fine print is it requires a hardwire - HDMI or Optical cable to the sound bar. The woofer is Bluetooth. Instead of a single power cord, a separate power supply to hide. Most annoying is the LG remote for their latest TV didn’t automatically recognize the sound bar, requiring a second remote. Has to be a way - TBD.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Volume
Sound bar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed with the quality of the volume this product has.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Sound bar
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds Quality no so good. Expected to be great sound but I guess for the price it’s ok.
No, I would not recommend this to a friendDecent
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best and not the worst, could use more speakers and have deeper bass. Overall it's a beginner sysytem.
I would recommend this to a friendJust ok
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds great but the bluetooth subwoofer keeps loosing connection to the main speaker.
No, I would not recommend this to a friend- Cons mentioned:Durability
Quit working
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after less than 6 months...we’ll see if they do anything
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette