Customer Ratings & Reviews
- Model:
- SL4Y
- SKU:
- 6355625
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are delighted by the sound quality, easy setup, and price of the 2.1 Channel Soundbar System with 6" Subwoofer. They rave about the extraordinary sound and powerful bass, and appreciate how simple it is to get started. For the price, customers feel they are getting a great deal. However, there are some connectivity issues, with Bluetooth occasionally disconnecting, and some concerns about the volume level and subwoofer performance. Additionally, the remote control and durability could be improved.
This summary was generated by AI based on customer reviews.
Soundbar
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has great sound but is inconsistent on turning on and iff when turning on the televison.
I would recommend this to a friendBad wireless performance
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The wireless speaker began to cut off due to interference with other devices resulting in a very bad overall performance making you want to just not use the subwoofer because it ruins the movie cutting in and out. Finally works after voodoo magic and finding some weird sweet spot but honestly I wish I just bought one with the option for a wired connection
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Soundbar
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes soundbar works amazing other times it doesn’t. And I can’t connect the soundbar to the tv.
No, I would not recommend this to a friendBass volume goes up and down
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds ok, could be better; for some reason the bass volume goes up and down when using cinema settings
No, I would not recommend this to a friendAnnoying
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not buy again. I will probably return this next week. The subwoofer will sometimes make a loud pop. Other times it sounds like the subwoofer is coming in and out. I have tried placing the subwoofer in multiple locations. All locations are with 15’ of the soundbar.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
2 channel ok
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds good but wish i would have gotten the 5 channel surround sound
I would recommend this to a friendLG
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not how I expected, complicated to program it. Comes with no instructions.
No, I would not recommend this to a friendDon't love It don't hate it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Average speaker for the price sound is eh the LG TV if anything sounds just as good will be returning
No, I would not recommend this to a friendtech issue
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.sounds good but subwo keeps disconnecting going in and out
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Losing sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After one month of use it started losing sound, the bass sometimes automatically get increase.
No, I would not recommend this to a friendLG soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds good the sound quality on a 1-10 is about a 5 maybe 6. The subwoofer does drop in&out ALOT! I would not ever buy this model again. I’m not turned off to LG because they make good products but this one just has too many issues. I might return it and upgrade. The build quality is good that’s why I rated it high.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
fair
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we all thought the product was good. But this spring whilr cleaning, the "bar" portion is warped.
I would recommend this to a friendBlah Sound. Disappointed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, unimpressive sound, No HDMI(ARC) connection so poor interaction with the TV. The audio is noticeably colored and does not reproduce music well. It's OK for the undiscerning but for those with discriminating ears you'll be disappointed. I returned this unit the next day and upgraded to a SN6Y 3.1. Much better
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Cons mentioned:Connectivity
Product issues
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The subwoofer cuts in and out and anytime I have my phone connected to Bluetooth to play music, the Bluetooth kicks off my phone and I have to reconnect to the speaker multiple times within an hour. Very displeased! Didn’t think I’d have any issues and threw away the packaging, but I was wrong!!
No, I would not recommend this to a friend Sub woofer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is ok, the woofer fades in n out tho n not a very reliable connection!
No, I would not recommend this to a friendstandard sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a good bargain. Not a home theatre. Make sure you have good wifi. I like that it is wireless.
I would recommend this to a friendTexasPanhandle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wished I would have purchased the higher end and this one has an issue of going off and on.
No, I would not recommend this to a friend- Cons mentioned:Durability
Started out good....
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The soundbar and woofer started out great. Very awesome for our movie room. However, after about 3 months we started noticing that the woofer would go in and out. Now the woofer has stopped completely. It powers on, but no sound. And the sound bar sounds like crap too.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear that your unit did not work properly. Please contact LG Customer Support by
direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-0000. Please provide your contact information, model/serial numbers of the TV and date of purchase, and we will be happy to assist you.^Venette
It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for. Lets see how long this one will last. Last one this cheap only lasted 2 years.
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Bad
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps loosing connection between the sub and the sound bar.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that you had this problem with your unit. I’d like to see if we can assist. Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. We apologize for any inconvenience this has caused. ^Daphane