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Customer reviews

Rating 4.6 out of 5 stars with 7670 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the sound quality of the 2.1-Channel Soundbar System as amazing. They appreciate the easy setup and feel that the price is great for the quality of sound they get. The Bluetooth feature is also well-received, allowing for seamless connection with phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 358 Showing 7,141-7,160 of 7,670 reviews
  • Rated 3 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the sound i was expecting maybe i didnt connect it to the LG tv correctly so i will call Geek squad to double check my connections but the overall buying experience was excellent i love best buy .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Like it - dont love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The bass on this can be a bit lacking. I also have some issues with the subwoofer disconnecting randomly, and the instructions aren't great on how to reconnect but i figured it out.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my selection, I got a lot of information from the audio team at Best Buy and I could not beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Remote stopped working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is good, but the remote stopped working within about 4 months. No, it's not the batteries. I've tested them, replaced them, cleaned the contact points and the device itself. It's very frustrating especially since there is no consistency of volume between different apps, so I'm constantly having to get up and go clear across the room to adjust it and figure out whether it's loud enough when I'm back sitting down.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounds and bass

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great soundbar which provides great sound and bass to an average size room, makes it sound like the movie theater

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LG seems to be bass lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this in my bedroom and it has no bass sound. Large bedroom..carpeted floors. Gave it to a friend with a smaller living room with hardwood floors and it sounds great. It's just too small for a big room.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    LG 2.1 Soundboard is Mediocre...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the base... However the Soundbar itself is disappointing. The Samsung bar (equal pricing)produces a better sound quality and much higher volume.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    Was happy for 1 day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2/4/18, hooked up, sounded awesome. Great base, nice sound, easy hookup, different sound options (voice, standard and cinema). I usually have sound very low because of sleeping kids. Then on 2/5/18 I had volume at 4/5 ish (very low) and heard a pop. Didn't sound very good after that. Taking back tomorrow and (might) try another one. Also, seemed like all the boxes at the store were damaged in some way. Drag marks, ripped corners, dented, etc.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at www.facebook.com/LGSupportUSA and our specialists will be happy to look into it. ^CP LG

  • Pros mentioned:
    Easy setup

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing! Set up took under 10 mins, and that included taking it out of the box. Sound quality is awesome!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unreliable in pairing with the same brand product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired once with my LG 55" tv and it hasn't repeated since. Coupled with the low sound quality I am seriously considering changing my loyalties to the brand and seeking out something else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a wonderful deal on this sound bar. After researching and listening to the demo bars I truly believe we got a great deal. I don't think I will ever have a TV with no sound bar again!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Worked as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works OK has less sound than I expected, as in it doesn't get as loud as I had hoped as I wanted it to boost the sound in some movies that have very low sound when people are speaking.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Does not link to new LG TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the sound bar sounds great, it does not link to the TV. If we want to use the sound bar we have to connect it all the time, and use two remotes. I was not very impressed by that fact.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    device incompatibility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not read the data carefully enough - the sound bar was not compatible with my TV - something the salesperson did not discuss. However, returning the product for full credit was easy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    better than nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only real improvement I've noticed is music and other sound effects come through clearer but spoken dialog (which is primarily why i wanted a soundbar) still comes in low.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good sound, bad mounting attachments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This would do very well sitting on an entertainment center below a tv. It's very awkward to mount. Suggest a different model if you're mounting above the tv or to the wall.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lg sound bar doesn’t work right with Samsung tv.Shuts down when it’s been on for 4 to 5 hours. I don’t think they are compatible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    ok and affordable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say the sound quality is ok for the price. The one drawback I have found is it seems it isn't very responsive when using the TV volume to change the volume of the soundbar

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sound good, but Fragile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is good, but there's no face plate at all to protect speakers (except subwoofer). Any speaker can be broken by small mistake, and the whole sound bar could be trashed!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good system but trouble with connecting to TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system but trouble with connecting to TV for a number of the functions. It may be an issue with the TV as I have read numerous similar complaints on various websites.

    I would recommend this to a friend