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Customer reviews

Rating 4.6 out of 5 stars with 7670 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the sound quality of the 2.1-Channel Soundbar System as amazing. They appreciate the easy setup and feel that the price is great for the quality of sound they get. The Bluetooth feature is also well-received, allowing for seamless connection with phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 370 Showing 7,381-7,400 of 7,670 reviews
  • Rated 4 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Only issue I have is that sometimes it randomly stops and I have to reconnect it. Not sure If I am doing something wrong or I got a bad one.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't waste your money on this unit. Very disappointed in LG . You can't hear the BASS no matter what you try . Took it back the next day.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to see you are unhappy with your soundbar. This system has a number of pre-set surround sound settings. You can select a desired sound mode by using each sound mode button. The ASC button analyzes the property of input sound and provides the sound optimized for the content in real time. Bass blast reinforces the bass and makes it sound more powerful. The cinema setting allows you to enjoy more immersive and cinematic surround sound. We hope this helps you achieve a more enjoyable sound out of your soundbar. ^CP LG

  • Rated 2 out of 5 stars

    Sounds thin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has a thin sound to it. It is punchy in the mid highs and nothing more. Purchased unit based on price point. Probably got what I paid for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working Properly and Poor Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple of months the sound bar stopped working properly. Got in contact with LG - poor customer service - sent it back to get fixed. Got sound bar back from LG and another problem surfaced - speaker turned OFF by itself when sound level increased instantly (e.g. quiet scene follow by gunshot ). When trying to return the 1 year warranty had expired and fixing would cost $160 - price of a new sound bar.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ONE NOTE BASS???

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this "sound bar" has "one note bass"....not satisfactory....just "boom"..."boom"...."boom"...all the same note. If it had "tuneful bass"....it would be a good product....but as it is....not satisfactory...not worth the money in my opinion. Listen carefully in the store to see what you think.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Soundbar screeches just in 3 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this sound bar on November 2017. Come March 2018 right speakers started giving troubles. It's with Geek Squad for service now... It is totally unacceptable and very frustrating that a product troubles within 3 months... I am not 100% comfortable with this product and starting to doubt what will happen after 1 year manufacturer warranty...

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If this didn't resolve the issue you are experiencing, our support team would be happy to help. Please reach out to a specialist via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rated 5 out of 5 stars

    great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we used this for the bedroom tv. We wanted adequate sound for concerts and bands. It definitely worked for that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sounds great in my bedroom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received a great deal on this model. I listen to music while getting for work and watch movies with my daughters while using it. It sounds great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Good sound..when it works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pleased with the sound up until the subwoofer and speaker started to cut out randomly. The green light on the subwoofer blinks when the sound goes out. Optical cable is plugged in securely and I have even paired subwoofer using the button on the back to make sure connection is secure. I'm out of luck on being able to return since my return period is up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    my first soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The soundbar and subwoofer enhances my listening of my new flat screen TV. It gives you that theater feeling.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is low and the features are lacking. Maybe for a computer speaker system I would use this but otherwise don't waste your time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No volume

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    after installing system, it was noted that the it did not have the volume or sound quality I would have expected from a 300w system.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    2 Stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can only give 2stars (and thats being generous)becauseI have yet to receive any of 2tems I had bought from you guys 8 days ago

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 37 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great until about day 37 then the sound kept going in and out. Best Buy won’t do anything about so waiting to see if LG FIXED IT

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sound System!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sound system was very easy to set up and sounds great! Would recommend this system to anyone!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    don't know was a gift.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The box arrived in terrible shape. DI not if it came from warehouse that way or because UPS. had concerns it might not work.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Misleading

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product said its wireless but only works with certain type of tvs. Very disappointing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great speakers my tv isn't as loud as I thought but theses speakers make it sound great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Epic fail...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this soundbar simply because of the sale price. I was not happy with the sound and the subwoofer would occasionally pop. The customer service crew was great, and I returned the item the following day, paying a little extra and going with a Samsung...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Bluetooth

    Rated 3 out of 5 stars

    not that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, bluetooth was instant, sound was echo all the time like in a tunnel

    No, I would not recommend this to a friend