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Customer reviews

Rating 4.6 out of 5 stars with 7670 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers regard the sound quality of the 2.1-Channel Soundbar System as amazing. They appreciate the easy setup and feel that the price is great for the quality of sound they get. The Bluetooth feature is also well-received, allowing for seamless connection with phones.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 377 Showing 7,521-7,540 of 7,670 reviews
  • Rated 1 out of 5 stars

    Poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Poor sound. I have an older model and it’s sound was ten times better. I don’t recommend this product.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If you're in need of some guidance with using your sound system, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP LG

  • Rated 1 out of 5 stars

    Wireless subwoofer doesn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Subwoofer went out after 2 weeks of purchasing. I do not recommend

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will not hold a Bluetooth connection, mine is defective and Best Buy will not let return it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to see you are experiencing an issue with your sound bar. If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at www.facebook.com/LGSupportUSA and our specialists will be happy to look into it. ^CP LG

  • Rated 1 out of 5 stars

    Complicated to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took hours and fifty attempts to get it to work. Woofer does not impress. Rather weak.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Distorted sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First night with it, put on netflix, everything sounds distorted. Exchanging tomorrow.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If you're still experiencing issues, head to our support page on Twitter, @LGUSSupport or on Facebook at www.facebook.com/LGSupportUSA and our specialists will be happy to look into it. ^CP LG

  • Rated 1 out of 5 stars

    waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little or no instructions for settings or changes. sound is far from improved.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      If you're in need of some guidance with using your soundbar, please head to our support page at @LGUSSupport on Twitter so a specialist can help out. ^CP LG

  • Rated 1 out of 5 stars

    I hate this sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst and most upsetting purchase I don’t ever purchased at Best Buy

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are unhappy with your soundbar purchase. We would love to look into the displeasure you are having. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rated 1 out of 5 stars

    Does hook to its own brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It needed an adapter to connect to an LG TV I purcashed at the same time

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We certainly apologize an adapter was needed to connect to your TV. If you have any questions regarding your sound system we would be happy to help. Our support team is available via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA ^CP LG

  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. Only worked on wi fi . sound and picture wasn't in sync.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product doesn’t work and or comparable to the sound bar

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to see you are having problems with your sound system. We would be happy to look into the troubles you are experiencing. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000. ^CP LG

  • Pros mentioned:
    Bluetooth, Sound quality

    Rated 5 out of 5 stars

    Significantly enhanced the sound of my new TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this from Best Buy about a year and half ago, it was on sale for $179.99 so I figured why not? A few months before I got another smoking deal on an LG 55" LED ($499.99) but the sound lacked depth. With how flat the TV there isn't a lot of space for speakers. Anyways, install is very easy. It literally will take more time to get it out of the packaging than it does to connect it, unless you're mounting it. Bluetooth connection is fast and sounds great. Remote is simple and easy to use. Sound wise it has really brought my TV experience to life between this sound bar and the LED TV. On the downside, if a program has varying sound levels, be prepared to be surprised or complaints from neighbors. It's not the sound bar's fault, some movies you can barely hear the dialogue but then a gunshot or explosion will sound like it was 5 feet from you. If you have medium size room, you can connect your Bluetooth device and it will be booming! I'm talking Club Space/Avalon/Cro-Bar! I was quite surprised at its great sound for music. Hopefully you already have an optic connection device, it makes everything sound better. Bluetooth subwoofer blows me away, I know it's not a new concept but it is to me. Gone are the days of a spaghetti bowl of wires setting up a surround sound system!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Speakers unaesthetic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return because of the size and appearance of internal speakers

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dislike

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound Quality is horrible. I would not recommend this for anyone.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not to happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound bar is not in the package and I can't find receipt for this

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sub woofer just gave out less then 7 months of use.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Let's see if we can get that taken care of for you. Send us a message on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSA/ so we can get more info and see what we can do. ^CP LG

  • Pros mentioned:
    Bluetooth, Price, Sound quality

    Rated 5 out of 5 stars

    Great sound at low price.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Value for money. Amazing sound quality and easy to setup. Enhances the TV watching experience and you can play music from your phone using bluetooth.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Expected more

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It didn't work right the sound was not like it's supposed to be

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Samsung SM-J327A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Android for the cost......................

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Price

    Rated 4 out of 5 stars

    Great boost for terrible speakers in TVs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an LG 55” 4K HDR 6300 series, and the sound was very disappointing so I looked into soundbars and many were much more than I wanted to spend. I looked and looked and really wanted an LG product. I saw this model on sale from Best Buy at an incredible price and decided to buy an “Open Box” soundbar and had $5 credit from TV purchase so for $105 I got this wonderful soundbar. The openbox did not come with a manual but it basically syncs itself and you do not need a guide to set up for basic connection to tv. I did have an issue with the subwoofer blinking green light for a bit but unplugged my tv, my soundbar and my subwoofer and started over and that fixed the issue. I watched Ready Player One as my first 4k movie on my new tv with my new soundbar and boy was I satisfied. I turned it all the way up with cinema sound setting and DRC setting, I turned subwoofer as loud as it would go and my living room was shaking like a movie theater and the bass from the woofer was rattling my bones, I loved that sensation, my wife hates it that loud but she was out at the time so it was “ME” time. Granted you can spend much much more for a soundbar and I have not listened to them to compare to this model but for this price, even $149 would be a great price on this but for $105 by purchasing openbox I couldn’t be more pleased so far with this product. Again LG does not fail to keep me satisfied.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Pass on this one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We could not get this sound bar to work. We returned it.

    No, I would not recommend this to a friend