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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 520 reviews

Rating Filter

Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Cook Settings

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the excellent overall performance, ease of use, and sleek design of the product. Many appreciate its perfect size, powerful operation, and useful features like the ExtendaVent and sensor cooking. However, a significant concern raised by customers is the high noise level during operation. Some also mention issues with the control panel and display visibility, as well as uneven heating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 520 reviews
  • Rated 5 out of 5 stars

    Great Looking and great performance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This over the range microwave has all the features that you could want. It heats up food well. 4 different fan speeds and the hood extends out to give you even better at exhausting power/coverage on the front burners. The micro wave looks great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Typical LG

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As with most newer LG gear, this works great. My favorite part is the venting. The extended vent works great to help evacuate steam when boiling on the front burners. I can't NOT recommend this OTR microwave

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is fantastic. I bought it specifically for the ExtendaVent 2.0 feature and I love it. It does an excellent job at venting smoke, etc from the stove. It also has a very nice, sleek look.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warehouse Surprise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I picked this item up from the Compton Ca warehouse, which I did not know I could do. It was very easy to pick up the item and was available very quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Will not retract

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Microwave does its and ventilation does its job but once the ventilation range hood expands further it does not retract so now I have to call the geek squad to get it serviced and it’s only been less than a month… wow LG products

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so great!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a bit early in our use of this microwave, but we're loving everything about it so far. Quiet compared to our previous units. Pleasant chimes rather than the usual beeps. Lightweight yet solid feel to door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paulie

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great has extra exhaust and great light works vey fast Many heating options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This microwave works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave works well. I only wish the stop/ pause button was colored red or looked more distinct from the rest of the buttons surrounding it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice microwave! Terrible management!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave is very nice and works well! However my experience with Best Buy was terrible! If you plan to have it installed do it yourself or hire a professional do not let Best Buy do it. Management will not get back to you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased Customer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the microwave - It’s beautiful and is so quiet when it’s on. It took forever to get though. Ordered and paid for in November and was not available for installation until the end of March!

    I would recommend this to a friend
  • Cons mentioned:
    Heating evenness

    Rated 1 out of 5 stars

    Microwave gave up in 2 years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deserves 0 star!! The microwave stopped heating just at 2 years. We purchased it in October 2023, and it stopped working in October 2025! The LG customer service just suggested troubleshooting steps I had already tried . And then suggested to use their flat rate service at $349. This is ridiculous. The quality of LG appliances is subpar. Stay away from LG

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your experience with us. We understand how important it is for your LG Microwave (MVEL2137F) model to heat reliably. One helpful step you can try is performing a hard reset by unplugging the unit for 5 minutes, then plugging it back in to see if heating resumes. Also, please check that the door latch is fully engaging, as the microwave will not operate if the safety interlock isn’t detected. You can find more guidance here: https://www.lg.com/us/support/help-library/lg-microwave-why-is-my-microwave-not-heating-properly--20153229630502. If you need further assistance with your unit, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can support you directly. ^Juvy LG

  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave with the over the stove slide out that includes lights over the burners and built in exhaust fans (I had the 2013 version of the same microwave ) The new sound alerts are wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased 6 months ago and satisfied.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 6 months ago and it was a good choice. Better than other brands I had purchased in the past.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    count on Best Buy for the best deals.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am totally satisfied. I will be shopping for more items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Like time presets. Upgrade from previous version

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose to install it myself and save about a $150. The install was a bit difficult. However, the microwave itself is excelllent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and very quiet. We really like the larger size cooking area it has.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All-around solid machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, quiet operation and quiet door close. More interior space than the previous model and effective vent fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I choose this microwave for the extended exhaust fan. I love this feature. The man at the pick pick up location was so nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Total Tech Purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect match of style and tech, was exactly what we wanted, thanks to Total Tech shopper help and free install and carry away of old.

    I would recommend this to a friend