Customer Ratings & Reviews
- Model:
- MVEL2125F
- SKU:
- 6508557
Rating by feature
- Performance
Rating 4.8 out of 5 stars
- Cook Settings
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the overall performance, ease of use, and design of the 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the ExtendaVent and sensor cooking features, as well as the unit's power and convenient features. However, some customers have expressed concerns about the control panel not lighting up and the display being difficult to see.
This summary was generated by AI based on customer reviews.
Waiting for delivery
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Still waiting for delivery of this item. Ordered Dec 16, 2023
I would recommend this to a friendInterior light failed 1 year 1 month
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a pretty good. However the interior light failed 1 year and 29 days after purchase so no warranty. Additionally, any time the microwave loses power, it resets all settings and preferences. Annoying feature.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with the LG Microwave (MVEL2137F) model. We’re glad to hear that you find it pretty good overall, but we understand your concern about the interior light fails just outside of the warranty period and when settings reset after a power loss.
For the interior light issue, you might want to check if it's a simple bulb replacement. If that doesn’t resolve the problem, it could require service.
As for the resetting of settings, we understand how annoying that can be. Unfortunately, many microwaves do reset after a power outage. While it’s a common feature, we appreciate your feedback on this design aspect.
If you need further assistance or have any other questions, please feel free to reach out. You can also send us a private message on social media @LGUSSupport, and our team will be happy to help. Your satisfaction is important to us, and we appreciate your feedback. ^Juvy
Try to register this product--just try!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No complaints (yet) about our brand new microwave, but the LG product registration process is enough to drive away any serious customer. Instructions are murky, and when you finally (manually) find the form, it asks stuff like what you paid, which is none of their business. Worse, you are asked the purchase date, and when you say "confirm" it asks again for the purchase date, in an infinite loop. Such user-hostile incompetence means I won't buy an LG brand again. Also, product was expensive and required a long wait, even when it was available quickly online.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your open feedback regarding your LG Microwave. and your experience using it. We greatly appreciate your time, as it helps us to deliver a effective outcome to issues or concerns and ultimately make life more convenient for our customers. Going forward we can be reached via private message/direct message using the platforms Facebook or Twitter please use the handle @LGUSSupport or by calling customer service at (800)243-000. We're eager to help feel free to reach out anytime. Thank you .~Tanisha
not as big as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Evidently you have to use new math when sizing this oven . we had a Whirlpool 1.7 cu. ft. microwave that quit , we wanted a bigger one . a 2.1 lg would be a little over 20 % bigger ? Not so , it is no bigger at all , don't know how they measured it . I learned it's width times depth times height , unless that formula has changed , it is only about 1.7 cubic feet . had we known , we would not have bought this microwave for sure
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We are truly sorry to hear about your disappointment with the LG Microwave (MVEL2125F) model. We appreciate you taking the time to share your experience, and we sincerely apologize for any confusion caused by the sizing discrepancy. Your feedback is incredibly important to us, and we will certainly take it into consideration as we strive to improve our products and customer experience. To obtain more details on your LG product, you can download it's owner's manual: https://www.lg.com/us/support/product/lg-MVEL2125F.BRSELGA. If there's anything we can do to assist you further, please don't hesitate to reach out to us by sending a private message on Facebook or X (Twitter) using @LGUSSupport. We're here to assist you every step of the way. ^Juvy
Trash lg and bestbuy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Microwave completely stopped working in 18 months. Trash Lg and BestBuy wants $125 to come out and diagnose. Poor, poor, poor customer service.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thanks for sharing your feedback with us. We understand your concern about your LG Microwave (MVEL2137F) model stopped working. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience. For units outside the one-year warranty, service fees may apply, but we’d be happy to help troubleshoot. You can try a hard reset by unplugging the unit for 5 minutes and plugging it back in to see if it restores power. For more help, you may visit https://www.lg.com/us/support/help-library/lg-microwave-oven-troubleshooting-no-power-issue--1429709038316. If the issue persists, please reach out to us on social media @LGUSSupport so we can explore your options further. ^Juvy
Doesn’t last very long :(
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 9 months of minimal use, the touchscreen stopped working and need to replace it. Other than that, it worked just fine.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about the touchscreen on your LG Microwave (MVEL2137D) model stops working, especially after only 9 months of minimal use. We strive to provide high-quality products that exceed our customer's needs and expectations. We recommend checking if there’s any visible debris or moisture on the screen that could be interfering with the touch functionality. If that doesn’t help, it’s possible that the touchscreen may need to be replaced, and this should be covered under warranty if the unit is still within the coverage period.
Please send us a private message on social media @LGUSSupport with the details of your purchase and warranty information, and our team will assist you in arranging a service visit or replacement if necessary. We’ll be happy to ensure that the issue is resolved quickly and to your satisfaction. ^Juvy
No Recommend
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extendavent too noisy. and Microwave also too moisy
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for your feedback regarding the LG Microwave (MVEL2137F) model. We understand that the exhaust vent and the microwave are louder than expected, which can be disruptive. We strive to provide high-quality products exceeding our customer's needs. For the microwave, try checking the installation to ensure it’s secure, as vibrations can sometimes cause additional noise. For more information, visit https://www.lg.com/us/support/help-library/lg-microwave-troubleshooting-noises--20152329269153. If the issue persists, or if you’d like further assistance with the vent, please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you find a solution. We appreciate your patience. ^Juvy
Poor Install, Not Product Issue
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was Not Properly Installed. Waiting for 10 hrs for installer to finish 10 min job. Communication Very Poor, getting this finished. Other installs were great.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Microwave. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
Great product and great people
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second LG Microwave and I was relay impressed with the first one and thar why I bought thi one. I am realy imoresed with this one as it is just about the same as the first one I hd but it is about 199% better the only compaint I hve is the turntable. My original mycro wave table went from left to right this one rotates which restricts the size of the dish or plater that you put in a swich that would turn it off would be very nice. other than thatI am 100% satisfied. I am also 100% satisfies with the Geek squad (Thy are not geks, the ones that I had contacts with were very polite and knowlegable in there job) just my opinion.
I would recommend this to a friendit's very quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.installation was easy - although I wish the templates were not part of the instructions - should of been included as additional sheets. the chime for end of cook cycle is very different and superior to the annoying beep, beep, beep, beep, beep of our last one. I'm slowly adapting to the new ways: when pressing 1, it actually auto starts and cooks for 1 min, same with 2, 3, 4, 5 and 6. if more time is needed press the +30 seconds. I prefer the press 7, then 3, then 0 for 7m30s and press start.
I would recommend this to a friendMicro Changes - still nice unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the extending vent on this unit as it serves to protect the upper cabinets from steam. This is an updated model from the one I had and I like it fine enough. Information regarding specific reheating of items is too small comparatively and the tone is fine but reminds me of a carnival. I didn't realize it has internet connectivity which is a negative in my book and you must take an extra step to choose a time other than 1 -9 minutes which is mildly inconvenient when you are used to putting in time and pressing start.
I would recommend this to a friendQuieter Microwave,
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our 13 YO OTR LG microwave stopped working and was a very good unit and provided awesome service over the years. We stayed with selecting a new LG brand unit for the mounting ease of the new unit to the old units mounting bracket. The new unit 2.1 cu ft extendaVent microwave is much quieter than the previous unit and does its job well. Happy customer
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, We're sorry to hear that your 13-year-old LG microwave stopped working, but we're glad to hear that it provided you with great service over the years. Thank you for choosing LG again for your new microwave, and we're pleased to hear that the mounting ease of the new unit to the old unit's bracket was a positive aspect for you. It's wonderful to hear that the new 2.1 cu ft extendaVent microwave is quieter and performing well for you. We appreciate your feedback and are happy to hear that you are a satisfied customer. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Great Deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed this over the counter range for a kitchen remodel. I was attracted to this model because the hood extends several inches to collect more exhaust from the range. There weren't any in stock so I considered an open box "excellent condition like new" model. It turned out to be unavailable so I purchesed an "open box good condition" model thinking if it was unsatisfactory I'd turn it back in. Turned out it was in totally new condition, there was only a tear in the box and someone had opened the box to check the condition. Turned out to be a totally good deal.
I would recommend this to a friendGreat purchase!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We were lucky to have found an open box LG over the counter microwave to replace the one we had. Due to custom cabinetry and backsplash tile work, size had to be very precise. Very happy with our purchase.
I would recommend this to a friendLG microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great microwave. Very powerful. Heats things through quickly. I like the controls on the side so it’s easier to see the contents while cooking.
I would recommend this to a friendLooks nice, but disappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nearly all reviews I've seen mention how nice it looks. Ok, so what. You need to be 7 foot tall to see what's happening to your food, and if you open the door to look, you have to start over, there's no pause. I don't think the sensor function works that well, it depends on steam, but usually it means the food overcooks. I cannot set cook time when using that function, so I have to keep opening the door to prevent boiling my cheese dip. The skimpy manual you get is inadequate, they save a few nickels of printing cost by making you look on-line. It would be helpful if I could enter a few custom cook time/level settings for things I do all the time, but there's no option except for me to memorize them. Maybe I don't know how to use it correctly, but I've had many microwaves before and this one is a bit disappointing.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there. Thank you for sharing your experience with us. We understand that the design and functionality of the LG MVEL2137F didn't fully meet your expectations. The sensor cook feature is designed to detect humidity levels for optimal cooking results, but for items like cheese dip that may overheat quickly, we recommend using a lower power level and manual time settings for better control. You can also utilize the reheat options for more precise warming. Additionally, for convenience, the full owner's manual with detailed instructions can be found on our website.
https://www.lg.com/us/cooking-appliances/lg-mvel2137f-over-the-range-microwave#pdp_specs
If you'd like further assistance in optimizing your microwave experience, please send us a private message on Social Media @LGUSSupport, and our team will be happy to help. We appreciate your feedback! —Renzo
Not bad at all
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install. Excellent item, heats up really quick and the fan just great
I would recommend this to a friendAll in one function
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price. Extended vent does the job along with the power of the exhaust fan.
I would recommend this to a friend- Pros mentioned:Design
I'd recommend this amicrowave!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very nice microwave, great exhaust fan, and attractive design
I would recommend this to a friend The perfect applience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The most beautiful kitchen applience. The chimes are so pleasent and not obtrusive. The panel is slick, hidden, and perfect for my darker kitchen, It looks small but super deep and sleek. I had to raise the braket from the last one but you cannot see it.
I would recommend this to a friend