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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 516 reviews

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Rating by feature

  • Performance

    Rating 4.8 out of 5 stars

  • Cook Settings

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are positive about the overall performance, ease of use, and design of the 2.1 Cu. Ft. Over-the-Range Microwave. Many appreciate the ExtendaVent and sensor cooking features, as well as the unit's power and convenient features. However, some customers have expressed concerns about the control panel not lighting up and the display being difficult to see.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 516 reviews
  • Rated 5 out of 5 stars

    Excellent Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a huge improvement over my 25 year old unit. I like the solid construction. It has many features. Exhaust fan extends over the cooking area of your stove to distribute steam. Nice large cooking area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ExtendAVent is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Three microwaves ago, our microwave had the extend a vent feature. and that appliance lasted maybe 12-years. The one we replaced it with, and then the second one we replaced that one with both melted around the door, causing the glass to fall out, and the handle to break off due to poor design, plastic pieces, and weak exhaust fans. This LG has metal on the bottom, plus with the Extend A Vent, it captures heat from the stove, properly venting it away, just like our original one. All microwaves should have the extended vent, and I'll never ever buy another one that doesn't. I anticipate this microwave will last a long time too because of metal parts, and the extended vent.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, attractive, wife loves it. Was a bit time consuming for me to install but no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fan and light for the range, good quality, happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The microwave works very well and installation was on time and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg Over the range

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and sleek design, heats up food quick and easy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall quite happy with it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall happy with it. Good size. Strong fan. The “touch screen” aspect could use improvement as it works more like push buttons than touch screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg smart microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! The size is great. The quick settings are helpful. I use the melt butter setting frequently when I bake. It melts it perfectly without burning or scorching. We haven’t tried the timer yet but it is great to have if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The sync technology is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The option to just turn on the burner and the otr kicks on on ur setting. Also to control the units through ur phone on an app it makes things so much easier. Just wish they add a camera inside to see the food or a sensor to check the meal temp lol yeah it’s getting close to that.but over all I am loving this unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG powerful microwave

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is large and the vent comes set to top venting, so I can vent it outside the house. You can convert the venting. So many options… extended vent door in the front is amazing to use while cooking. More than happy with the purchase so far (2 weeks). I would totally recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Appearance & Aesthetics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We both really like the appearance, the smoke colored stainless steel is beautiful. We also like the no handle appearance. After opening the unit, we see our digital choices. The black face without digital readouts all the time, provides a sleek appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    LG 2.1 cu. ft. Microwave

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sharp looking appliance and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, lots of options, the extended fan is great over the gas stove

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Microwave

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great big HUGE microwave Everything is good and working on it. It is making more noise than I am accustomed. Going to utilize my BestBuy Total membership to get this resolved or maybe LG In any rate, It is nice and mostly easy to follow. I will add additional comments when noise is resolved

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic Upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This model is an updated version of our previous model. The learning process to operate was very easy, with surprising improvements, like the 30 sec button. We are still learning How to operate some of the lesser used and experiencing the quality of this microwave. FANTASTIC product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is ready!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this microwave, east to operate and has everything you could possibly want. Bottom slides open to change filters, so easy. Also plays a little tune when you are finished heating things up. I would recommend this, also Ginger print proof!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New LG - 2.1 Cu. Over The Range Smart Microwave

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 14 years we finally had to replace our LG studio series over the range microwave. Well this model ushered us into the future. The ease of use along with wifi connectivity makes cooking and heating a breeze. Not to mention it's sleek and modern design. Also we got it at a rally great price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Suggest avoiding the extend a vent option

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this microwave two months ago and had it installed by best buy.. Great product, great service until I recently noticed a crack in the extend a vent. I contacted LG and was told that the warranty does not cover this issue.. Very dissappointed in LG for not taking care of fixing a manufacturing issue not even two months old.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best microwave yet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The food cooks so fast! I honestly burned the roof of my mouth after reheating 6 sesame balls for 15 seconds. Our old microwave did not heat thoroughly or evenly. I think this microwave will be top notch. When I saw it was on sale, I thought it was too good to be true!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic microwave

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This microwave is fantastic. From the sensor cooking to the pre sets. It works great. The extend a vent is way better than a standard vent system. It actually vents what you are cooking outside. One disappointment - do not use Best Buy installation services. Their contracted vendor MN Plumbing and Home Services is a terrible company. The tech that did the installation was a hack and just slammed it in. He didn't line it up right and did not install the flange for the vent. He said it didn't line up. I took the microwave down when he left and remounted it with the proper flange installed. I'll be going back to Best Buy customer service to get a refund on the installation. Do it yourself or hire someone on your own. DO NOT USE THIS VENDOR.

    I would recommend this to a friend