Customer Ratings & Reviews
- Model:
- LMHM2237BD
- SKU:
- 4653032
Rating by feature
- Performance
Rating 4.4 out of 5 stars
- Cook Settings
Rating 4.6 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
Customers are saying
Customers are delighted by the ease of use, powerful yet quiet operation, and the extendable vent of this 2.2 Cu. Ft. Over-the-Range Microwave. Many appreciate the microwave's modern design, size, and the numerous features it offers. While some found installation challenging and had issues with the turntable, the positive feedback on the user-friendliness and performance outweighs these concerns. The sleek appearance and efficient heating capabilities are frequently praised.
This summary was generated by AI based on customer reviews.
Average unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this model because of the pull out vent extension. Good idea but still some smoke escapes. The first installer didn't check the draw of the vent which wasn't exhausting at all due to the damper being stuck shut requiring a service call.
I would recommend this to a friendDisappointed Quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second purchase of this unit. First unit lasted about 6 1/2 years. We installed the new unit which at first look is identical to the original. Unfortunately we have found this unit to be flimsy and cheap feeling. Very tinnier feeling. The door is not as solid feeling and sounds like a beer can quality. The extending fan tray isn't anywhere as smooth gliding as was on the old unit. Again it feels flimsy and poorly built. Of course its more expensive but the quality has dropped tremendously. If it wasn't for having to match our other LG products I would return this and look elsewhere . Fingers crossed, not sure how long this is going to last.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door on microwave doesn’t line up properly with the handle side of door . I have tried to find help with this problem but can’t navigate your system.
I would recommend this to a friendmicrowave
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.product was dented and has to be replaced. Installer was great. no problem there . Will be replaced on the 30th they are taking care of it no problem.
I would recommend this to a friendLittle Dis-appointed
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had 4 approx 7 months and the pegs that hold the metal rack have started to melt.
I would recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Nice unit
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the only issue is that the filters are a hassle to get out primarily the front's as the frame has to be removed
I would recommend this to a friendDoor started to wabble 5 months into use
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as expected. The only issue I have is in 5 months of use, the door is wabbling.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Pathetic excuse for a microwave
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a nice looking machine but that's the best it offers. The tray that shows you to cook to things at once burns the dudes and shoots sparks (used that only twice). 100% power works more like 70% power. Something that should take 2 minutes to warm can take up to 8 minutes. Now it keeps shutting off mid way through a cook session. It's only 14 months old. The LG fridge that I own is poor quality too it's probably a month or 2 younger.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing that your unit is seemingly defective. Please contact LG Customer Support so
that we can better investigate and quickly assist you with a resolution. You can contact our Customer Support at 800.243.0000.^Venette
Looks Good but beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave looks great and matches the other appliances in my kitchen. However, after about 3 months the microwave would randomly turn on and off. It is a frightening thing to be sitting in your living room and hearing the microwave just keep turning on and off. I eventually just had to leave it unplugged. This should not happen with a $500 appliance.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This doesn't sound right. Please take a moment, at your convenience, to contact us directly via Twitter @LGUSSupport or Facebook www.Facebook.com/LGSupportUSA so we can get this taken care of. ^CP
Quit after 7 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Started having power issues with the microwave after only 7 months of using it. Basically just decides to shut off randomly with no apparent reason. Had to work directly with LG customer service which has been a nightmare. 3 techs and 2 replaced parts later they still can’t figure it out. Can’t believe they still won’t just replace the unit as they’ve probably spent the value of the microwave several times over paying for techs to come out plus parts. First and last time buying LG appliances. Hoping this next tech visit is the last
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We appreciate your feedback and we hate to hear this. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ or you can give us a call at 800-243-0000 should you need any assistance. ^MC
Not a good microwave.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy at all with this purchase. It has been repaired twice in the first year. NOT HAPPY!
No, I would not recommend this to a friendProblems after one year with wiring
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Problems after one year with wiring. Light started to blink on and off with door open. Geek squad say whole door needs replacing. Wish I had not bought this. Looks good and works well but quality is shameful.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG Microwave. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
REALLY really bad, REPLACED TWICE IN 2 YEARS,
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.REALLY ONE OF THE MOST PROMISING YET worst THINGS I EVER BOUGHT. REPURCHASED IT AFTER 2 YEARS....THEN IT FAILED THE MOTHER BOARD....REPLACED.....NOW MAKES SPARKS AFTER 11 MONTHS........
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi Joe, I am sorry to hear you are experiencing these issues with the microwave you purchased. If there is anything we can assist you with please feel free to reach out to us via phone at 1-800-243-0000 or online on Facebook https://www.facebook.com/LGUSSupport or Twitter @LGUSSupport so I can gather the necessary information from you to assist you further. ^EJ
Microwave
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the overall look of the microwave, but we’ve noticed it doesn’t heat as well as our previous microwave.
I would recommend this to a friendLove the glass front
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This microwave works beautifully, but is very difficult to keep clean. The stainless seems to streak, no matter what I use.
I would recommend this to a friendNot good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pre set is off on pizza mode for full pack, have to set timer until you get it right
No, I would not recommend this to a friendJury's still out.....
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd microwave this calendar year. First one was used less than 12 times until if no longer heated anything. Then I literally spent 5 months working through the ridiculous LG warranty claim process. Finally got a replacement just last week. Time will tell.....
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Squeaky door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like any other microwave. But the door is very squeaky. I like the light it has under belly of microwave to shine on the stovetop.
No, I would not recommend this to a friendNot what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exterior shows everything, the metal dings every easy. It tends to overlook things on the automatic settings that are programmed.
No, I would not recommend this to a friendCurrent models are not built to last
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are not as sturdy as past models. Lots of technology and gadgets that can break. Sometimes simplicity is the best solution.
No, I would not recommend this to a friend