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Customer Ratings & Reviews

$719.99
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Comp. Value: $949.99
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Customer reviews

Rating 4.6 out of 5 stars with 1971 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 1,971 reviews
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good price & quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size & quality for the price . Works great & I’m happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Excellent....!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for our garage. We took it as a secondary option but it keeps most of our stuff. Best option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for two weeks. Nice LG black refrigerator. It dose not have a cold cut drawer. Roomy and the shelves are easy to move higher or lower. Delivery guys were fast in bringing it in. They were friendly, too. Slight mar (scratched and small dent on the side of refrigerator) but nothing I can't live with. I wasn't interested in sending it back as I waited long enough for the color I wanted. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Awesome second refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit perfectly in the space got cold quickly gives us the extra space needed

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    LG fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great, no issues, wish I would have known there was no Deli tray so that was a bummer. The only issue I had was receiving the fridge. We were told hey 2 wks , we received an email it was deliver in two days prep area we moved our existing fridge outside and we didn’t receive new fridge for a month! Very disappointing no communication from Best Buy what the issue and hold up. Once we did receive fridge the delivery service was hands down amazing.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi there, JulieP. Thank you for sharing your experience with us. We understand that the LG 20.2 Cu. Ft. Top-Freezer Refrigerator didn't meet your expectations regarding the interior features and the delivery timeline you experienced. We understand your inquiry regarding the absence of a deli tray and the communication during the shipping delay. To maximize your storage space, we recommend utilizing the adjustable door bins and shelving to organize smaller items usually kept in a deli drawer.
      https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-black/JJ8VPZSG8F
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com, and our team will be more than happy to assist you. We appreciate your patience. —Renzo LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great, spacious friedge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really impressed by how spacious this fridge is. I bought htis for my basement, and after using a friedge with a bottom freezer that uses little sliding drawers, I am so happy to have an old-school top freezer. It makes storing stuff like frozen pizzas, frozen turkeys, ice cream cakes and such so much easier. The fridge doors hold a lot of stuff and feel sturdy. The fridge is nothing fancy, but if you just want a spacious, reliable fridge that holds what you need without having to dig through a crummy drawer-freezer, then this is it. I do wish it had an ice maker, but oh well.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works properly, keeps foods cool, just enough space for my food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time trying this brand for the first time, So I can't give an opinion on it yet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No problems it cools well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my back up refrigerator. I cooled down quickly after delivery. Maintains the right temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. I can control everything with my phone, it lets u know when doors left open by setting alarm. Have had zero problems and have had refrigerator awhile now. Cant go wrong with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    New Frig!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, roomie, looks great! Replaced a frig that we had for almost 20 years.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is very spacious . I love how big the side door shelves are . It’s easier than having the juice and half n half in the door shelves than taking up so much room in/ on the main shelves . The veggies and fruit stay fresher in the designed drawers . Great refrerator

    I would recommend this to a friend
  • Pros mentioned:
    Noise level
    Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    LGowner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs quiet and efficient. We are happy with it. I wish it had one more tray in the door and a light in the freezer but those features are not available in this model.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Stainless steel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase. For its size I feel it has a lot of room to store all my groceries. Can I mention that the delivery service was so smooth and fast. The delivery guys were very nice and helpful. I would highly recommend this fridge for a couple or small family…comes in 3 colors, but I went with the stainless steel to match my stove. So far I have no complaints about efficiency, everything is perfect!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent fridge! It's spacious and runs very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Good simple budget fridge option

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very simple, good refrigerator for a decent price. We got this to be our garage refrigerator. I love LG appliances because they're reliable. For being a fairly small fridge, the storage is very reasonable. Arrived in good condition. We got the one without ice-maker, so just plug and play.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    modern look

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    modern look for a small kitchen and spacious. I like the look of its silver. good for this money

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker

    Rated 5 out of 5 stars

    great frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was bigger than i thought. I wish there was a light in the freezer though

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge works amazing and is very cold. Great for the price. If you’re on a budget it’s a nice find.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this fridge for a month and are very pleased with it. Our built-in kitchen fridge broke down and the parts are no longer available, so the LG is a temporary substitute as we await the December arrival of a new built-in fridge. The LG fridge does what it's supposed to do and does it well. The interior layout is good and both the freezer and main refrigerator compartment temperatures are consistent. This is a good appliance and we have no complaints. I would definitely recommend this fridge to a friend.

    I would recommend this to a friend