Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$719.99
Save $230
Comp. Value: $949.99
Deal ends tomorrow

Customer reviews

Rating 4.6 out of 5 stars with 1971 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 1,971 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Fridge!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge, it's spacious and perfect for the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Refrigerator Needed

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator and a great value Installation was done professionally and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. Used as a second one for garage. It has kept all our items in great condition. Nothing has spoiled so far, which is great! It’s everything you can ask for in a fridge. It keeps our sodas super cold!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Working out for the better.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a large unit but turnaround time was not going to work for the household, so we chose to work with what we received and it is working better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Five star refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator i recommended for anybody if you’re looking for the same size

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    None

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it! I have no further comment! So far it has been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size fridge for the price

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a perfect size for a household of 2. I wanted to give a thanks to Gerardo who was the gentleman who helped deliver the fridge. He was super friendly and made sure that him and his helper delivered our fridge with extra care.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hey Andrea! Thanks a bunch for your awesome feedback on your LG fridge! It’s just the right fit for your home, blending storage and style perfectly. Huge shoutout to Gerardo and his team for their fantastic delivery—it's great to have friendly folks making the experience even better. For more feedback or questions, private message us on social media @LGUSSupport​. Enjoy every moment with your new fridge! ^David LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Fridge for the Price!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price. Works great and keeps food cold

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality for the price. I bought this to replace my 5 year old Samsung French door refrigerator. The inside shelves and brackets kept breaking. So happy with this purchase. Should've done it in the first place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review on a new fridge I bought for my parents

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents had a decision fix the old fridge that was more than five year or me and my parents were going to share the cost of a brand new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Their brand speak volumes.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was terrific. I love the user-friendly app. Their friendliness manner is excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love fridge

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love new fridge, wish it had another door shelf to store.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A Nightmare

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator quality very good, ice maker faulty, delivery, setup terrible. Had to return two Refrigerators (delivery damage and installation damage) and one faulty ice maker. One deliver didn't even remove refrigerator plastic/tape or plug it into outlet. One delivery cancelled one block from house because of slippery hill (told dispatcher of better route but delivery was cancelled anyway). The delay resulted in spoiled food and multiple cite prep/furniture movement. Representative promised to have someone call to reimburse us for food loss. No call received.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, James. Thank you for reaching out to us. We understand the importance of having your LG Refrigerator (LTCS20020S) model delivered and set up correctly, especially when dealing with repeated delivery and installation challenges.

      For the ice maker issue, one helpful step is to check that the water supply line is properly connected and the valve is fully open. You can also reset the ice maker by pressing and holding the Test/Reset button located on the ice maker until you hear a chime. This helps restart the cycle and can resolve faulty operation. For more guidance, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. If the issue continues after these steps, kindly send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can assist you further. ^Juvy LG

  • Rated 5 out of 5 stars

    New fridge is great!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great and very efficient little fridge. The only think I don't like about it is that it has two vegetable/fruit keepers but nothing for cheese/meat.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Freezer and Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, keep everything at the correct temperature. Freezer is great too, holds a lot of food.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LG 20.2 Top Freezer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator doesn’t have a light in the freezer but it is spacious inside. Trays work well and the shelves holds a lot of items.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    R

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10 out of 10 have had no issues whatsoever great quality and price .I would recommend this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace our old garage refrigerator. We have now had it for over a year and it's still going. It's in the garage so it gets very cold in there because we are in the north east.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Refrigerator!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I read great things about LG and now I know why. It's beautiful and keeps the food at a perfect temperature. Great value.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love this refrigerator!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the stainless steel finish. This refrigerator is a nice size and holds everything I need. It’s also quiet and runs good.

    I would recommend this to a friend