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Customer Ratings & Reviews

$719.99
Save $230
Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1971 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,971 reviews
  • Rated 4 out of 5 stars

    FRIG REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE LOVE THE FRIG BUT THERE WAS A MIX UP ON THE ORDER WE WANTED A FRIG WITH A ICE MAKER THE WEB SITE LEAD US TO THINK THAT THIS WAS WHAT WE WERE BUYING WE DID NOT FIND OUT UNTIL THE DAY IT CAME OUT THAT IT DID NOT HAVE A ICE MAKER.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Notquite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed, spent more money to upgrade to the LG and it makes a little more noise than what I was expecting

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    LG 20.2

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not gave it a 5 star because there is always room for improvement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too shabby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had it for a few months. No complaints on functionality Its on the smaller size, perfect for 2 people. But we definitely find ourselves re-organizing to fit the pizza box Really prone to finger prints

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistance

    Rated 2 out of 5 stars

    It's not magnetic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge magnets don't stick to this thing, so Q.E.D. this is not a fridge. It's a shame, because it works pretty well, whatever it is. One thing that will stick to this fridge is fingerprints though. If you or anyone touches the front, it will be hard to clean and you won't have enough motivation to do often it and it'll look gross. I wish I could return it but I had to remove doors & wood panels to get it in my house... it's not worth it to go through that again.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello there. Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. We look forward to serving you always. We're sorry to hear you're having an issue with your LG Refrigerator! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai. LG

  • Rated 5 out of 5 stars

    Spacious fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator has a lot of space inside also has veggie n fruit container at the bottom of the fridge labeled,,the door shelves are spacious for lots of food would recommend to family n friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service, on time delivery and hassle free in buying. The refrigerator is fantastic, and my wifr loved it so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a nice refrigerator, just makes a sound like water is running thru it all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was fine. There were delivery problem and delay but best buy made a good faith effort to solve the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ,...,,,...........................,,,,,,,,,,,...............................,,,,,.,lllllllllllllllllllllooooooopppppppppp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy Owings Mills

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from LG best experience with staff knowledgeable quick to process my purchase picked it in store..keep the good work @ Owings Mills Bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought for my Garage and we are loving it. It’s spacious and black color looks really nice with gray painted garage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fir for our work kitchen at a good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The LG brand is synonymous with quality and this refrigerator is replacing the LG refrigerator we used for 15 years! Notable: Very good storage areas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless, can't wait for that crew to assist again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ralph, thank you for your in store assist. Delivery crew, thank you. The best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a basic fridge. No bells or whistles. Gets the job done. Ice crystals do form on items in the freezer. Not sure why.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery is not good, the fridge we like!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge was okay, but the delivery was troublesome. The first time around, the delivery person said the fridge was hit on the back (??) therefore he would not suggest us to take the delivery. If it is banged up, why would you take it out from the warehouse for delivery on that day anyways? Then the next time, the fridge came in, but he did not switch the door, even though we paid for it. On the third time, it was all done, but I would give 1 star overall for the delivery experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Be sure of the measures for your space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had measures and still it could not go through the main door. Had to get out the main door for it to go through, but still good and complete fridge.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Chef T

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the price was very good and the service was good from purchase to delivery

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    It's a refrigerator. Nothing special.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a refrigerator. It is quiet enough. Nothing special about this refrigerator. I'm downrating because it is missing a bottom third door bin. I mean I would have found a use for even a smaller bin but LG decided to get rid of it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 5 out of 5 stars

    Simply satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with best buy, their products, their customer service and support. I am very satisfied with my refrigerator and the install crew.

    I would recommend this to a friend