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Customer Ratings & Reviews

$719.99
Save $230
Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1971 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 1,971 reviews
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great! I was excited to have the climate controlled vegetable bins. They have exceeded my expectations. Fruit and vegetables stay fresh much longer, therefore I am saving money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine that is all I can ask

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far it works very well and I like it. I would like a light in the freezer though and I prefer a light bulb rather than the LED, but those are small things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the price, this fridge is built very nicely. Fit and finish is right up there with fridges that cost significantly more. We have it in our garage, and time will tell how it holds up, but initial impressions are very postiive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with installation and how to use. Answers all questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Serves the purpose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves the purpose i bought it for and the price is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was not in the store when we purchased, so we were really buying “blind”. It’s a little smaller than our prior one., but we knew that. Delivery was on-time and very efficient. Very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rental refrigerator.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the price. I would recommend this refrigerator for anyone looking for a rental property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good purchase I am very happy!!!!!!!! Se you soon Great service. Quick delivery. Happy with Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice fridge,sorry i got stainless steel because of smudges,not really stainless steel either,magnet won't stick so its aluminum false advertising there

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg Refrigerator ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Maytag bottom freezer refrigerator and after searching as much as I could I ended up ordering this LG because it was available and it fit my space. Compared to my Maytag it seems so cheap.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. It was 5” too deep for my kitchen, but a side from the size of it not fitting my needs, it worked very well, especially for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    20,2 Cu. Ft. LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the LG products and have have good success with them in the past which is why we made this purchase. So for we have not been disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge, purchased and picked up, works well, like the black ad surgace, it has heavy use and doesnt show fingerprints. Great value for price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    HORRIBLE DO NOT BUY ! ! ! !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started making an extremely loud noise right after it was installed and have tried contacting LG FOR WEEKS to repair this issue but am still waiting for an appointment. On the phone for hours, HORRENDOUS service. This product clearly needs to be replaced its been defective since the beginning and LG and Best Buy have been no help whatsoever. Ridiculous. LG even has a class action lawsuit against them for having bad compressors. Clearly they do not care. DO NOT BUY ! ! ! ! Such a huuuuuuuuuuge waste of time and money ! ! ! !

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, Teri. We understand your experience with the LTCS20020S refrigerator and the challenges you’ve faced in getting service. We understand how concerning it must be to encounter noise issues right from installation. While the noise could be due to various factors, we want to ensure that it’s properly addressed. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator--201502921534.

      For immediate assistance, please reach out to us via a private message on Social Media @LGUSSupport, so we can prioritize your case and explore all options for a resolution. Thank you for sharing your feedback, and we’re here to help make this right.

      —Avril LG

  • Rated 4 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought it but so far has worked fine. Hopefully it lasts. I've had some appliances recey not last very long but they were all ge. I'd stay away from them if I were you

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic and happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good basic refrigerator. Minor issues so far include non-continuous temp adjustment. Meaning it is specific settings with no in-between. Magnets do not hold on the front, ha ha.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service when delivered, fast set up., very puntual .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Waited a year to pass before leaving review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only problem was getting it here. Took 3 months to arrive but other than that it does what it should be doing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent product. I would recommend this product 100% guaranteed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the price! We loved Best Buy's delivering and set up. No issues, great guys. Love our LG.

    I would recommend this to a friend