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  • Front. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Angle. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
  • Left. LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black.
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  • LG brought to you by America's most reliable line of appliances. Did you know it can cost $300-$550 to repair an appliance? Nothing in life is risk-free, but it helps to buy brands you can trust. Shop LG - America's most reliable line of home appliances. Based on independent reliability surveys 2021-23 testing refrigerators, dishwashers, ranges, cooktops, electric wall ovens, OTR microwaves, washers, and dryers compared to competing manufacturers offering full appliance lines.
  • LG 20.2 Cu. Ft. Top-Freezer Refrigerator video 1 minutes 20 seconds
  • BBY Overview - LG: Innovation, Quality and Trust video 2 minutes 52 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Black

Model:
LTCS20020B
SKU:
6452817
Highly rated by customers for:
$719.99
Save $230
Comp. Value: $949.99

Customer reviews

Rating 4.6 out of 5 stars with 1971 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the 20.2 Cu. Ft. Top-Freezer Refrigerator for its overall performance, keeping everything very cold, and its perfect capacity. Many appreciate its sleek design and quiet operation. Some customers have noted the absence of an ice maker and express a desire for better fingerprint resistance, as well as additional features like butter or deli drawers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 1,971 reviews

  • Loves

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother loves her refrigerator. I always get my appliances from Best Buy.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Excellent Service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! Very professional and helpful with everything!

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with my purchase it’s bigger than I thought

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • refridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice easy to use slow delivery bad driver that did bring it

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

    I would recommend this to a friend

  • LG freezer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service,Excellent Every friend like this product

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Mr Matt Uebelher

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. The guys wete right on time fasr clean. Ok ty. Good job. Thanks again.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Samsung fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommended for people when moving to new apartment for first time

    I would recommend this to a friend

  • Refrigerator Broken less than 30 days from deliver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was delivered less than 30 days ago and has already broken. The refrigerator has stopped cooling and BestBuy advises it is non-returnable. I was forwarded to LG support and they cannot find a partner to provide repairs. I would think with only having it less than 30 days, they'd consider replacing the unit. Not happy with this purchase at all.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, BradG. Thank you for sharing your experience with the LG LTCS20020W Refrigerator. We understand that your unit stopped cooling less than 30 days after delivery, and you have faced difficulties with both the retailer's return policy and finding a service partner for a repair. We understand your inquiry and the urgency of resolving an issue with a brand new appliance.

      We appreciate you letting us know about the cooling malfunction and the trouble you encountered while seeking assistance. It is certainly our goal to ensure that all of our customers receive a fully operational appliance right from the start, and we want to help find a solution promptly. We are committed to reviewing the situation regarding the lack of service availability and the possibility of exploring alternative options, such as replacement, given the short time the refrigerator has been in your possession. We are dedicated to delivering reliable support to all of our customers.
      https://www.bestbuy.com/product/lg-20-2-cu-ft-top-freezer-refrigerator-white/JJ8VPZSCGF
      For further assistance and to explore possible solutions for any specific concerns you may have regarding your LG LTCS20020W Refrigerator, please contact us at lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience as we work diligently to assist you. —Renzo LG

  • LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator, except would have liked a top drawer for cheese and cold cuts.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Frig review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, except no light in freezeralsobeing stainless mean visible prints

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Great LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brand new but all is as expected in a lower priced init

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery men would give a 10 as they did a very good job,

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

    I would recommend this to a friend

  • LG - 20.2 cu. ft. stainless steel refrigerator.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There it is & I'm very pleased with this transaction!

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • LG replacement refer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking smooth operating feature filler refrigerator.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Thumbs up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

    I would recommend this to a friend

  • Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing thank goodness thank everyone thank goodness

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - White

    I would recommend this to a friend

  • Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable fridge and great customer service! Highley recommend

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. Very solid refrigerator I recommend it

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • I like my New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, except a little difficult to move away from the wall.

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Good fit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for a 2nd unit holds all our cold drinks in a busy home

    This review is from LG - 20.2 Cu. Ft. Top-Freezer Refrigerator - Stainless Steel

    I would recommend this to a friend
Page 88, Showing 1,741-1,760 of 1,971 reviews
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