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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 546 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers have good things to say about the 21.8 Cu. Ft. French Door Built-In Refrigerator, especially its size, capacity, and design. Many appreciate its overall performance, quiet operation, and effective temperature control, with some also highlighting the door alarm and ice maker as positive features. However, some customers noted the lack of fingerprint resistance and the absence of an internal water filter as drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 550 reviews
  • Rated 1 out of 5 stars

    Very Disappointed LG refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator less than 6 months... The repair man has been here repairing it 4 times so for,,,..He keeps trying different parts....it is freezing and breaking my drinking glass bottles on the top shelf... I have talked to LG many times.....they refuse to replace it,,,,they want to keep fixing it again and again.... Their policy of a stressless repair or replacement is a joke from my point of view.... The price of this refrigerator is $1,699.99 plus tax........i may have to just trash it and buy another brand....because they will not replace it.......

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport or via Facebook https://www.facebook.com/LGUSA/ ^CP LG

  • Rated 5 out of 5 stars

    Just as described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as described online with fast shipping. Great buying experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a fridge. It’s cold. It looks good. It works. Yes it does. Go get one . You’ll like it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Appliance Bad Extended Warranty

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator lasted less than two years before it broke down. I purchased an extended warranty and because I do not have the serial number to the appliance they will not schedule a service call. I live three hours away from the property.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, there. Thank you for sharing your feedback with us. We understand your experience with your LG Refrigerator (LFCS22520S) model breaking down in under two years and the challenges you're facing with your extended warranty without the serial number, especially given the distance to the property. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth experience.

      To find your serial number, check your purchase receipt or confirmation email, as it’s usually printed there. If you registered online, it may also be in your LG account. If your fridge isn’t cooling, ensure the power cord is securely plugged in and check if the circuit breaker has tripped.

      For further assistance with finding your serial number or exploring options, feel free to message us on social media @LGUSSupport. We're here to help. ^Juvy LG

  • Rated 5 out of 5 stars

    Love the Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We waited to get the price at the right point. Worth the wait. It really rounds out the Kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and quiet fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge but the shelves are on the short side. Had to take one out to put in taller containers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good looking refrigerator. I do wish I would have purchased a larger one though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold. Efficient.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend. Easy to keep clean. Great price. Looks very nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator,it gives us more space to store food.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Thank you so much. Customer service has 5 starts

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok delivery and setup was nice ,and quick from Best Buy and easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator and great price! Delivery personnel were also great! Thank you Best Buy......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a quick delivery and thats whats I got. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new refrigerator it looks great in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent deal. I will continue doing business with Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking for about 2 years...price drop made my decision

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was happy with the refrigerator and I was happy with the price I paid for it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome looking gets cold quick and very professional service from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for apartment complex would recommend this for anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge we have ever owned

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refridgerator on top is a back saver. Freezer big.

    I would recommend this to a friend