Customer Ratings & Reviews
- Model:
- LFCS22520D
- |
- SKU:
- 6076928
Customer reviews
Rating 4.5 out of 5 stars with 546 reviews
(546 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 21.8 Cu. Ft. French Door Built-In Refrigerator, especially its size, capacity, and design. Many appreciate its overall performance, quiet operation, and effective temperature control, with some also highlighting the door alarm and ice maker as positive features. However, some customers noted the lack of fingerprint resistance and the absence of an internal water filter as drawbacks.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great frigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for apartment complex would recommend this for anybody
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
nice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice frig for the money. Easy to order and shipped fast
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Like the style
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.At least one shelf should be deep enough for taller items. Moving the shelves is very difficult. I am sorry I didn't read the reviews.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
Icemaker never worked right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great and has worked perfectly for 3 years EXCEPT the icemaker, which we've fought with freezing issues the entire time we've had it. Within 3 months, I had a service tech out to replace the solenoid on the fill tube and everything was quiet for a while, but now the icemaker tube constantly freezes over even after replacing the solenoid assembly multiple times and no one in my area services LG anymore, so I guess I'm out of luck. Go with a different brand, LG does not stand by their products once they are out of warranty.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably,this is frustrating.Thank you for taking time to review this product.. We are doing our best to improve the quality of our products.We apologize for any inconvenience this caused. ^Venette
Rated 4 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge just wish the ice maker had a filter for the water.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great refrigerator works well!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit compacted door storage to small but a great buy.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little small and a little noisier than expected but overall a good buy
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Good for the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The left door doesn’t stay open. Called to get it replaced, non in stock and last day to replace. Gave me 10% back in in store credit. LG supposed to fix it and it’s been 3 weeks and no phone call to get it fixed yet.
I would recommend this to a friendRated 4 out of 5 stars
has some good features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the unit but I need enough time to see how it preformes
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Keeps food cold, but freezer is too small
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Limited by kitchen space we got this. Not crazy about the drawer freezer. Top drawer doesn’t pull out far enough and freezer is too small. Refrigerator doors are a little hard to close.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this appliance on June 1 , 2019 and on the 20 th of July the freezer starting defrosting. I called LG did a diagnosis over the phone they ordered a part and couldn’t come service it until August 1 st when they came it was the wrong part Now have to wait another week another week to replace the compressor and filter. So have to be without for 4 weeks. Very disappointed that no one would compensate me !!!
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your new refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please contact our Customer Support by any of the below options:
Phone: 1-800-243-0000
Live Chat:  https://www.lg.com/us/support/chatbot
Email: https://www.lg.com/us/support/email-appointment
Facebook Messenger:  https://www.facebook.com/LGUSA/
Twitter: @LGUSSupport
The LG Community Forum is also a great resource for getting help from other LG customers: https://lgcommunity.us.com/
Rated 2 out of 5 stars
The fridge is ok except the doors don't close
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The doors never close unless you give them a significant push, and we end up hearing the polite little "ding" that it uses to tell you the doors are open many times a day. Thank goodness for that ding, but it would have been even better if the doors would just close without being pushed.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry that your unit is not working properly.This feedback will be shared with our product team.We apologize for the any inconvenience. ^Venette
Rated 1 out of 5 stars
Loud Random Shaking and Rattling
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Within hours of plugging in this refrigerator it stated randomly shaking and very loud rattling noises from the motor. It was replaced a week later but continued to make the noises off and on throughout the week I had it. I thought it was a lemon so replaced it with the same model. One week after having the replacement it started doing the exact same thing. It is a huge hassle to have to replace a refrigerator 3 times in a month. If you want to avoid that, avoid this refrigerator!
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .That's not good! We're sorry to see that you've run into these issues with your refrigerator. We'll need to gather some additional details from you in order to see how we can best assist. Please reach out to a specialist via Twitter @LGUSSupport, Facebook https://www.facebook.com/LGUSA/ ^CP
Rated 1 out of 5 stars
Compact for small area but defective freezer door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was initially happy but after having 3 service calls for the freezer door sticking in the first year. A few weeks after the 1 year warranty expired the freezer door wouldn’t open all the way for the 4th time & they would not cover fixing it. They want to charge me $400.00 to fix the door which was obviously defective. It still only opens about 6 inches.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear this about your refrigerator, Summer. We'd love to have our support check into this for you. Please see @LGUSSupport on Twitter or www.facebook.com/LGUSA and send a private message with your case details. ^RW
Rated 1 out of 5 stars
Buy a different brand
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had zero problems with this unit until we lost power due to an ice storm. When the power came back, the unit died a slow and painful death. First, no ice. Then the freezer started warming, followed by the fridge. It took LG forever to get the parts in an attempt to fix it, then the tech cut the line too short and had to damage out the entire unit. LG's already had one class action suit against them for faulty compressors, which is what died in my unit. I've been without a fridge for almost 2 months, and just got the paperwork to get my refund. If I could leave zero stars, I would. Do yourself a favor - buy something else.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
Decent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Will recommend only if it is on sale for at least 800.00
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Don’t Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was awful and didn’t cool. Best Buy was very easy to deal with on the return...so there is a 5 for that!
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Rated 3 out of 5 stars
Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Smaller than I imagined even though I took measurements. Not true "counter depth". Doors stick.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
Compressor issues in LG refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The worst fridge ever. Compressor conked out after 2 yrs of buying the fridge. The fridge was not cool enough. After complaining they came and replaced the compressor. Now again after a year, compressor has issues and freezer is not cold enough to freeze items. Very bad product. Will never recommend LG products to anyone. Will stay away from LG refrigerator in future.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Rated 2 out of 5 stars
Very small & impractical
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good looking refrigerator. The doors open awkwardly & require a good push to close. It is a lot smaller than I thought. It is impossible for me to adjust the top shelf. My daughter and friend also tried without success. Disappointed!
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friend










