Customer Ratings & Reviews
- Model:
- LFCS22520D
- |
- SKU:
- 6076928
Customer reviews
Rating 4.5 out of 5 stars with 546 reviews
(546 customer reviews)Rating by feature
- Storage Capacity4.6
Rating 4.6 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers have good things to say about the 21.8 Cu. Ft. French Door Built-In Refrigerator, especially its size, capacity, and design. Many appreciate its overall performance, quiet operation, and effective temperature control, with some also highlighting the door alarm and ice maker as positive features. However, some customers noted the lack of fingerprint resistance and the absence of an internal water filter as drawbacks.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Love Best Buy, dislike LG.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this 9 1/2 mos. ago, the compressor is gone. I thought LG was a good brand, I've already had 2 service calls on it. Live and learn I guess.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
Not a fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My first French door purchase and I do not like. Shelving is hard to work with, not enough height for condiments in the doors. I do however love having the freezer on the bottom!
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friend- Pros mentioned:Noise level, Overall performance, Size
Rated 4 out of 5 stars
So far so good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just received my new fridge today. Looks good I had 31 W to work with and fits just nicely. I"m having a little bit of trouble pulling out the middle shelf. I have the doors wide open with no walls nearby and still can't pull it out. If anyone can help me that would be great. Otherwise it is working great and it is quiet. Delivery Crew 1032269C were awesome.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friend Rated 1 out of 5 stars
Bad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke down the second day we got it, food spoiled , you had nothing to replace it with
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Don’t buy LG
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Two years old and it’s dead. Obviously not a good choice.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Donna. Thank you for sharing your experience with the LG Refrigerator (LFCS22520S) model. We understand your concern about an appliance stops working, especially after just two years. Your feedback is important, and we take these concerns seriously.
If you're comfortable, checking the power supply and ensuring the refrigerator is plugged in properly can be a good first step. Sometimes, issues with the outlet or power source can affect performance.
We want to assist you further with this matter. Please send us a private message on social media @LGUSSupport, and our team will be more than happy to help you explore your options for resolution.
Thank you for your patience, and we’re here to support you. ^Juvy
Rated 1 out of 5 stars
Not a fan
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps things cold, bought during covid, never saw it in store… my KitchenAid broke, feels and looks cheap
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Design, Noise level
Rated 5 out of 5 stars
Great medium-size fridge with good features
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I looked and looked to find a reliable fridge in this size to fit my space. I love the French doors and the big freezer w/ice maker at the bottom. This latter feature is great. This fridge is quiet and much more energy-efficient than the old standard unit I replaced. Some people have complained that it's loud but not so; only when it drops the ice cubes into the tray, but what do you expect? I turn off the ice maker after I get a full tray (and its big) of ice cubes. I like the LED lights; it's bright inside. For tall bottles, you have to make room by adjusting a couple of the door shelves, as you can't really put anything tall on the inside shelves. But, I'm OK with it. Even milk cartons now come with a screw-on. I had to buy a kit ($10 at Home Depot) to connect it to one of the water lines for the icemaker, but it was so simple--no plumber required. The stainless steel (only on its front, not sides) makes my kitchen look better. Over all a great fridge.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
This fridge is awesome and I'm picky
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fringe replaced a kenmore elite side by side that had cost almost twice as much. It's twice as good as that kenmore which was a French door model with water and ice in the door. Not having the ice/water in the door isn't missed nor the water streaks that were always there. This fridge has 4 times the ice that fridge had. It has so much more space inside despite being quite a bit smaller overall. And I don't know I'd they updated this model but you CAN move the shelves one st s time and you DO NOT have to have the door open. This fridge is great and at this price can't be beat. And I'm picky.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friend- Pros mentioned:Size
Rated 4 out of 5 stars
SET UP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.REFRIGERATOR CAN BE MANEUVERED SO EASILY AND SET UP IS A BREEZE..UNLIKE THE OLD ONES THAT COULD ONLY BE MOVED FORWARD AND BACKWARD,THIS ONE CAN BE TURNED, PUSHED SIDE TO SIDE AND FORWARD AND BACKWARDS..CAN'T STATE HOW GOOD IT IS YET,,BUT IT SEEMS TO BE WELL MADE.AND PERFECT SIZE FOR SMALL AREAS.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Excellent choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My LG fridge got delivered today, looks great, perfect size for my place. I had a very disappointing experience with the appliance repair place that was contracted thru pacific sales on my other fridge that completely died on us. so hopefully this is better, as we purchased best buy geek squad warranty. lastly the delivery people are very professional, helpful - moved my table and other stuff on the side. they called right on time and true to their timeframe. very impressed about that.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
The Best!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’m over the moon happy about this purchase!! True I went from fridge on bottom and freezer on top, I love everything about it!
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Mrs. Amapola
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! It has a lot of room for everything.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this fridge for 3 yrs now and has been near flawless. When first purchased, within the first week it would make a loud click few times a day but eventually resolved.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Love it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality refridgerator. Plenty of space and the drawers can be set for fruit or vegetable storage. Keeps my veggies and fruit fresh for longer than a normal fridge.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
New fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase for our daughters new home. The delivery guys were great. They were friendly and very focused on getting the fridge in the house. It wasn’t easy for them, but they were very very professional
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Rating not about performance
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this based on 29ft depth without door. When it arrived we realized it is not flat in the back. It has a bulge that was not accounted for in the measurement. It won't fit my kitchen door of 29 and 1/2 molding to molding. It was returned.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. It fits the needs of our family of 5. Easy to clean and reliable.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Compressor seems to have lasted for only 4 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this for four years (since July 2020), and now, neither the cooler nor refrigerator is cooling (October 2024). Chatted with LG, they immediately assumed it was the compressor. They told me a repair person will call on Monday, so I will be going more than a few days without a working fridge/freezer due to this occurring on the weekend. Hopefully the repair people will actually call.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Shad. Thank you for sharing your experience with the LG Refrigerator (LFCS22520S) model. We understand your concern about being without a functioning refrigerator, especially when it’s a critical appliance. We strive to provide reliable, high-quality products exceeding our customer's needs. Since you've already reached out to us and a repair person is set to call, it’s a good idea to prepare by checking if the power supply is stable. If you haven’t done so already, you might also want to clear any food items that could spoil while you wait. If the repair person doesn’t contact you as scheduled, please send us a private message on social media @LGUSSupport. We're here to help ensure everything gets resolved promptly. Your satisfaction is important to us, and we appreciate your patience during this process. ^Juvy
Rated 5 out of 5 stars
Water package
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Charge for water hook up was never removed. Didn't have it hooked up.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Known issue with faulty compressor!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please do soem research and do not buy. There is a well known issue with the compressor on this and other LG refrigerator models. It is impossible to get a repair. I have spent hours on the phone with LG only for them to tell me that my case has been escalated but there are no available repair appointments. Apparently there are many many people in my same situation. There is a very widely known issue with LG refrigerators and even a pending class action lawsuit. You can google LG refrigerator compressor and you will find a plethora of information. I bought the entire suite of LG products and realize that this was a huge mistake.
This review is from LG - 21.8 Cu. Ft. French Door Refrigerator with Smart Cooling System - Stainless Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably,this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products.Please contact LG Customer Support on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette










