Customer Ratings & Reviews
- Model:
- LRMDC2306D
- SKU:
- 6397180
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the refrigerator's innovative features such as the craft ice maker and the convertible drawer. They also value its spaciousness, counter depth, and sleek design. However, some customers have expressed concerns about the water taste, noise, and the delay in delivery.
This summary was generated by AI based on customer reviews.
Arrived damaged
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first arrived damage which was disappointing but bestbuy rescheduled another delivery within a week.
I would recommend this to a friendWish I would of done more Research
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good product. Do not like the shelving design.
No, I would not recommend this to a friendDon’t buy LG. Extremely poor customer service.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fresh air filter housing seems to be broken, and it’s impossible to get anyone at LG to help. That filter seems to be difficult to install. Or maybe it’s just broken. I wouldn’t know, since I can’t find anyone at LG who is able to help. It makes me wonder what will happen if something bigger breaks down, before the first year expires. Once Best Buy takes over, as per my service plan, I’m hoping for better service, like someone explaining to me how that filter works.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. We are sorry to hear about the difficulties you have experienced with the fresh air filter housing on your LG appliance. We understand how frustrating it can be when it seems impossible to get the assistance you need. We apologize for any inconvenience this has caused you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Not reliable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is nice but the ice maker broke twice in under a year and a half. First was withni warranty and took awhile to schedule, second was right after the very short (intentionally short) warranty expired
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Deboggle of Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product, however, very disappointed in the delivery of this item. Purchased item on 9/3/23. Original scheduled date we had to postpone due to illness. Next delivery date, 11/22, item was delivered to address in another state, not the requested shipping address. Next delivery date 12/17, item was not on truck. No one at BB could tell me why. Item finally delivered 1/2. A refrigerator is a necessity for daily living!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, JohnK. Thank you for sharing your feedback with us regarding the delivery of your LG Refrigerator (LRMDC2306S) model. We appreciate your support and understanding. We understand how crucial a refrigerator is for daily living, and we deeply regret the inconvenience this has caused. We are glad to hear that you love the product itself. If you have any further concerns or require assistance with your product, please reach out to us on social media @LGUSSupport so we can help you further. We are committed to ensuring your satisfaction and would welcome the opportunity to address any concerns you may have. ^Juvy
Lasted <3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator delivered in mid-Jan. Its now April (<3 months later) and the ice maker stopped working. The refrigerator is 50 degrees and things in the freezer are melting. Also, water/ice had a weird taste. At first we thought it was due to the fact it was a new fridge, but the taste never went away. Never had this problem with our old fridge or the Samsung we bought to replace the old fridge (had to return the Samsung, because it broke on day 2). Apparently lots of complaints about the ice maker and the cooling problems.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Bait & switch!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sell this to yiu hut they don’t have it in stick, ever!! Then they want to upsell yiu a more pricey model, as though this isn’t expensive enough.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us regarding the LG Refrigerator (LRMDC2306S) model. We understand your concern about encountering stock issues, especially when you're eager to purchase a specific model. We strive to provide exceptional services and offer a smooth and transparent shopping experience to all of our customers.
We recommend checking with Best Buy customer service at 888-237-8289 for updates on stock availability, or feel free to reach out to us via private message on social media @LGUSSupport. We’d be happy to assist you further and help find the right model for your needs.
We truly appreciate your feedback and hope to assist you in finding the perfect solution. ^Juvy
Worst Frig Ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since the day we bought this frig we’ve had issues with the ice maker. LG replaced some parts a few months in but still have issues from time to time. Now that its been almost two years both ice makers stopped working and the freezer defrosted randomly.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with ongoing issues with your LG Refrigerator (LRMDC2306S) model. We aim to provide outstanding products and services that exceed our customer's needs. For help, first, turn off the refrigerator and unplug it from the power source for about 5 minutes. Plug it back in and turn it on to see if this resolves the ice maker issue. Additionally, ensure that the vents inside the freezer are not obstructed, as this can sometimes cause random defrosting. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. For further assistance, please reach out to us on social media @LGUSSupport with your model number and details of the issues you’re experiencing. ^Juvy
Wrong choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not really what i expected doors mechanism its poor . Really cheap handcrafted
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jesus. We appreciate you sharing your thoughts on the LG Refrigerator (LRMDC2306S) model. We understand how important it is for the door mechanism to feel sturdy and reliable. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. If you're experiencing difficulty with the doors, we recommend checking if there are any obstructions or misalignments that could be affecting their movement. Additionally, ensure that the hinges and latch are properly lubricated, as this can improve the ease of operation. For more help, you may visit https://www.lg.com/us/support/help-library/lg-refrigerator-how-to-troubleshoot-a-refrigerator-door-not-closing-properly--20153109606488.
If the issue persists, please send us a private message on social media @LGUSSupport, and we’ll be happy to assist further and explore potential solutions. We value your feedback and would love to help. ^Juvy
Bad quality control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th delivery attempt and failure. It ruins my day. Why can’t you improve your quality control so that the product isn’t damaged? This is ridiculous! I know other people who have this exact refrigerator from other vendors with no issues! I expect compensation and a new refrigerator that is perfect.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Donna. We're sorry to hear about the repeated delivery issues and the damage to your refrigerator. This is definitely not the experience we want for our customers, and we understand how frustrating it must be. Please contact the customer support of BestBuy, so you can inform them about the quality control concerns to prevent such issues in the future. ^Jayne
- Cons mentioned:Shelf space
Little storage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came dented, not enough storage especially to store large congener
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi! This certainly does not meet the standards we set for our customers. Please contact us so that we can look into providing a resolution to the issue of your dent. You can reach out to us on social media at the handle @LGUSSupport for Facebook and Twitter. We look forward to assisting you! ^chris
Maintenance Issues in first 90 Days.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maintenance Issues in first 90 Days. Purchase end of December, now end of March, just outside of return window. Technician has been out twice and issues not resolved. Leaked coolant couldn’t hold temperature. After first repair now incredibly loud, like next room loud and won’t make craft ice. We’ll see if they can resolve. Not happy, would return if we could.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
STAY AWAY FROM CRAFT ICE
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spent all that extra money to get the special craft ice maker. Worked for just over a year, and boom clogged every time. Just out of warranty and no support! Purchased a new part and that one lasted about 10 months. There is a critical flaw in the design and I will never recommend this product!
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for sharing your experience with your LG French Door Craft Ice. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha
Jim
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the fridge, but the unit stopped making ice and couldn't keep food cold enough in either section. Repairman says compressor failed - after only 3 months. This is a repeat problem with LG. They don't seem to be able to make a reasonable lasting refrigerator.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Very noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but very noisy and ended up return it. Replace with same LG but much better and different one.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of your experience with your unit. Please know that we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We hope that you will consider LG for your future product needs. For the latest updates on LG Refrigerators, please visit https://www.lg.com/us/refrigerators. You can always reach out to LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook (https://www.facebook.com/LGUSA/) with any product questions or concerns. We apologize for any inconvenience this caused. ^Daphane
Issues
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Issue with ice maker. Issue with door chime. Issue with locking door.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for taking the time to share your feedback regarding the LG Refrigerator (LRMDC2306S) model. We understand how important it is for your appliances to function properly. We aim to provide reliable, high-quality products that meet our customer's needs and expectations. We want to assist you in resolving these issues as quickly as possible. Please provide us with specific details about the problems you are experiencing. We are committed to finding a way to make it right. Please reach out to us on social media @LGUSSupport to assist you in any way we can, and we are dedicated to ensuring your complete satisfaction. ^Juvy
Selling ghost fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought the fridge on July 3rd, 4 times scheduled deliveries, 4 times emptying fridge and still we don't have the fridge. Maybe next month.....
I would recommend this to a friendBrand response from LGAnswers
Posted .Based on the numerous issues that you have experienced your frustration is understandable. We would like to gather more information from you to help resolve. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info along with a detailed description of the issues so that we can work towards a resolution. Thank you. ^Jennifer
Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Refrigerator is below our expectations. The delivery was horrible.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. We sincerely appreciate you taking the time to share your experience with us. We're truly sorry to hear that your experience with the LG Refrigerator (LRMDC2306S) model and its delivery fell short of your expectations.
Your feedback is incredibly important to us, and we want to make things right. To obtain more details on your LG unit, you can download it's owner's manual through this link: https://www.lg.com/us/support/product/lg-LRMDC2306S.ASTCNA0. If you require further assistance, please send us a private message on Facebook or X (Twitter) using @LGUSSupport, and our dedicated team will be more than happy to assist you further with resolving these issues. ^Juvy
Damaged refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was delivered today 7/9 damaged. Will request a replacement ASAP
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Are you kidding
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have not taken delivery. so i must type more. okay
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for providing us with your valuable feedback with the LG - 22.5 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Door-in-Door and Craft Ice - Black Stainless Steel. This will be considered for our continuous improvement. Should you have any additional inquiry or concerns please don't hesitate to message us on Facebook or Twitter through @LGUSSupport, and you can always count on us to assist you. In addition, You can track your order using this helpful link: https://www.lg.com/eg_en/shop/sales/guest/form/ ^James.
