Customer Ratings & Reviews
- Model:
- LRMDC2306D
- SKU:
- 6397180
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers praise the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Refrigerator with Craft Ice, especially highlighting the appealing craft ice and impressive door-in-door design. Many are satisfied with its overall performance, suitable size, and quiet operation. However, some customers express concerns about the shelf space and overall capacity not meeting their expectations.
This summary was generated by AI based on customer reviews.
Compressor broke down at 2 month use
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this refrigerator in November 2020. It started giving me a problem with ice making and cooling in January, even less than 2 months. Then it completely stopped working on 2/7/2021. I had to throw so much food on Super Bowl Sunday morning. The CL E error code is related to a compressor issue. The part is not even available for 2 months. I requested a replacement. I didn’t want to deal with the repair since it is definitely a lemon with a major defect. This appliance is not reliable. It will give the same problem over and over even with the replacement of the compressor. Who wants to exchange a compressor at a brand new $4000 worth refrigerator?! Best Buy doesn’t want to do anything for a customer since their 15 day return period is over and I didn’t buy their Geek Squad protection. LG’s replacement or reimbursement process takes up to 6 weeks. The approval is not even guaranteed. They may attempt to repair first. I have already lived without a refrigerator for a month and now unsure how long I have to live without a refrigerator.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Refrig quit under a year
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was purchased from Best Buy in June 2023. Today the refrigerator stop working. In less than a year I am without a refrigerator with food in coolers and borrowed coolers. I've contacted LG and they are working on it. Not the kind of experience one would expect after paying $3200 for an LG. I will update this post on how quickly LG can fix this problem.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Keith. Thank you for leaving a review and sharing your experience with the LG Refrigerator (LRMDC2306S) model. We're sorry to hear about the unexpected breakdown of your unit. We aim to provide high-quality products and excellent service that meet our customer's needs and expectations, but we missed the mark this time. Rest assured, our team is committed to resolving this issue for you as quickly as possible. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy
LG Refrigerator Leaking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am furious with Best Buy. My refrigerator I purchased in January and had delivered on February 1st is leaking. I also took a picture of the unit I purchased to make sure I received the same one. When my refrigerator was delivered it now has a dent
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We highly appreciate your honest feedback regarding your experience. We’re sorry to hear that you didn’t have a great experience with your retailer. Trust us when we say that your comments does not go unnoticed. If you need more assistance with your LG French Door Refrigerator, please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call our Customer Service (800) 243-0000 and we'll be happy to assist. Thank you. ^Jolly
Horrible service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the newest model of this refrigerator back in December. 2 days after delivery, the door wouldn’t open. They sent me somebody to fix it and 1 week later, it stopped dispensing water and ice. I requested an exchange and I never got contacted EVER by Best Buy about my exchange. Finally, in March. I physically visited the store and they told me that they didn’t have any other to replace it so I had to settle for this older model. By the way, upon delivery, they damaged my gate with their truck. Now waiting for insurance claim to go through so I can fix it
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear of this mix up. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
A joke: broke after one year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This review is for the fridge not for BestBuy: This refrigerator is a joke. It broke after one year. Big issues cooling and keeping stuff cold. The ice in the ice compartment melted and the water dispenser started to leak. Good luck getting help calling LG customer service. You will waste your time, hours, just waiting on the line getting no where
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
- Pros mentioned:Craft ice, Door design
Compressor Died in 60 days - Terrible Cust Service
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.DO NOT BUY!! This refrigerator arrived in January and we were very excited. It looks great, and got great reviews. The craft ice takes some time to get going, but is great. The middle drawer is very useful and when the fridge worked we loved it. However, just over 60 days into owning the refrigerator it began making a loud noise, and the temp skyrocketed overnight forcing me to throw out everything. Turns out the compressor died. 60 DAYS into a $4K refrigerator!!! LG sent out a repairman, who diagnosed the issue, and ordered the part. The part is on backorder and we now have to wait 2 weeks for the repair. I asked LG to provide a new unit, and they agreed. I waited a few days for the call to make the arrangements on replacing the unit and finally decided to call back to get the status. When I called back they told me that the customer service representative was wrong, and didn't do the proper checks. They apologized and said their hands are tied that all they can do is repair the unit. I feel incredibly defeated with no refrigerator for 2+ weeks, and regretting my purchase. Would not recommend.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Buyer beware
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy this item from Best Buy in fact, do not buy anything from Best Buy. I have a Best Buy membership. I had service scheduled under my warranty when I called Best Buy. They told me no one ever made an appointment and you don’t have a warranty but when I look online, I do have a warranty. It says it right on the Best Buy site that I do have a warranty. I have attempted to get Best Buy to come out and fix my refrigerator for over a year and they will not come out to fix it now they’re saying they won’t cover it and essentially telling me that I’m a liar and never called them. So now I have a very expensive refrigerator with a broken icemaker and a door that will not seal.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Cathy. Thank you for sharing your experience with your LG Refrigerator (LRMDC2306S) model. We understand how important it is for your icemaker and door seal to function properly, especially with a unit of this value.
For the icemaker, one helpful step is to ensure the freezer temperature is set between 0–5°F, as higher temperatures can prevent ice production. For the door seal, check that the gasket is clean and free of debris—warm water and mild soap can help restore the seal’s grip. For more help, visit https://www.lg.com/us/support/help-library/doors-do-not-seal-french-door--1338493935163. If the issue continues or you’d like us to assist further with service coordination, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can help directly. ^Juvy
Quit Working in Less Than a Year
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt get cold enought to safely store food but LG refuses to fix it. Freezer can’t freeze ice cream solidly, fridge sits way up at like 45 degrees when it is set to 33 degress. I will totally avoid LG appliances after this experience.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working properly. This feedback will be shared with our product team. We apologize for any inconvenience.^Venette
- Cons mentioned:Shelf space
Bad big time
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The space is limited inside the fridge on the bottom shelf because of the way the fridge is made. the bottom freezer has two drawers to place items. on the top drawer with only halfway comes out and you can’t see what even in there and then you pull the drawer out All the way and you can’t get it back on track. This is the worst refrigerator I have ever had in my whole life.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Linda. Thank you for taking the time to share your experience with LG Refrigerator (LRMDC2306S) model. We're sorry that the design of our fridge didn't meet your expectations. We aim to provide good products that meet our customers' needs, but we fell short this time. Your feedback is important to us, and we'll use it to improve our products and customer experience. If you need any help, reach out to us on social media @LGUSSupport. ^Juvy
Do not waste your money!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not waste your money! Craft Ice maker stops working every 3-6 months. Water dispenser continually gets stopped up and won’t dispense water. Highly disappointed. Will never purchase an LG appliance again.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us. We understand your concern about dealing with repeated issues with the LG Refrigerator (LRMDC2306S) model. We strive to provide reliable, high-quality products that exceed our customer's needs and expectations. Regarding the Craft Ice maker, we recommend checking the ice maker’s water line for any obstructions or mineral buildup that could be causing the issue. Additionally, making sure that the ice maker is properly aligned and that the water filter is clean could help improve functionality. As for the water dispenser, we suggest checking the water line for any obstructions, and also ensuring that the freezer section is not too cold, as this could cause freezing in the water line. If needed, we can walk you through the steps to clear any blockages and make sure everything is running smoothly. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-ice-maker-and-water-dispenser-troubleshooting--1337884416316. We genuinely want to make sure you’re satisfied with your LG appliance, and we’re here to work with you to resolve these issues. Please send us a private message on social media @LGUSSupport, and we’ll be happy to explore all possible solutions. ^Juvy
Breaks zfter 6 weeks !?!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although I really liked this refrigerator for 6 weeks, this morning I woke up to find it leaking around the freezer and icemaker dispenser. As I looked more closely to try to figure out what was going on, I discovered that the freezer is not working properly so that none of the food in the freezer is frozen. This is despite the fact the the temperature read-out on the face of the refrigerator continues to say that the freezer temperature is still 0 degrees (as it has said since the day the refrigerator was delivered on 4/1/2021. Luckily, I purchased a warranty/repair plan - but the soonest a technician can come is in 5 days by which time all the food in the freezer will be unfrozen. I was told that the technician will attempt to repair the refrigerator as it can not be replaced if it breaks after 4 weeks. I am very concerned that I have a "lemon" (what refrigerator breaks after 6 weeks?) and hope that Best Buy will provide proper customer service and stand by what they have sold.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Freeze fan error at 14 months.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the design. Like many of the features. Don't like the freezer fan going out 2 months past the factory warranty and the service techs saying that is a common problem with these refrigerators. I ditched our Samsung for simliar issues. More money, more problems. At least I have craft ice now to help drown the issue.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Lawrence. Thank you for sharing your feedback on the LG Refrigerator (LRMDC2306S) model. We’re glad to hear that you like the design and features, especially the craft ice—it’s a nice touch! However, we completely understand your concern about the freezer fan issue that arose just past the factory warranty period. Our goal is to provide excellent products and a hassle-free experience. If you’d like to get more info, feel free to check out https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-an-e-ff-or-e-rf-error-code--20153150964030.
We definitely don’t want you to feel stuck with a fridge that’s not living up to your expectations. Just shoot us a private message on social media @LGUSSupport, and we’d be more than happy to dive into the situation and see how we can help you out. We can also pass your concern along to our team to explore any possible solutions, even if it’s outside the warranty period. ^Juvy
- Cons mentioned:Shelf space
I would not recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally I did not like this fridge. The door was too thick and being a counter depth fridge, you couldn’t put that much on the shelves. The freezer also wouldn’t keep our food frozen. When we bought this one, the prong on the cord was busted when we Brought it home and It all went downhill from there. Personally I hated this refrigerator.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Don’t buy LG. Extremely poor customer service.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fresh air filter housing seems to be broken, and it’s impossible to get anyone at LG to help. That filter seems to be difficult to install. Or maybe it’s just broken. I wouldn’t know, since I can’t find anyone at LG who is able to help. It makes me wonder what will happen if something bigger breaks down, before the first year expires. Once Best Buy takes over, as per my service plan, I’m hoping for better service, like someone explaining to me how that filter works.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Thank you for bringing this to our attention. We are sorry to hear about the difficulties you have experienced with the fresh air filter housing on your LG appliance. We understand how frustrating it can be when it seems impossible to get the assistance you need. We apologize for any inconvenience this has caused you. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris
Lasted <3 months
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator delivered in mid-Jan. Its now April (<3 months later) and the ice maker stopped working. The refrigerator is 50 degrees and things in the freezer are melting. Also, water/ice had a weird taste. At first we thought it was due to the fact it was a new fridge, but the taste never went away. Never had this problem with our old fridge or the Samsung we bought to replace the old fridge (had to return the Samsung, because it broke on day 2). Apparently lots of complaints about the ice maker and the cooling problems.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette
Deboggle of Delivery
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the product, however, very disappointed in the delivery of this item. Purchased item on 9/3/23. Original scheduled date we had to postpone due to illness. Next delivery date, 11/22, item was delivered to address in another state, not the requested shipping address. Next delivery date 12/17, item was not on truck. No one at BB could tell me why. Item finally delivered 1/2. A refrigerator is a necessity for daily living!
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, JohnK. Thank you for sharing your feedback with us regarding the delivery of your LG Refrigerator (LRMDC2306S) model. We appreciate your support and understanding. We understand how crucial a refrigerator is for daily living, and we deeply regret the inconvenience this has caused. We are glad to hear that you love the product itself. If you have any further concerns or require assistance with your product, please reach out to us on social media @LGUSSupport so we can help you further. We are committed to ensuring your satisfaction and would welcome the opportunity to address any concerns you may have. ^Juvy
Worst Frig Ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Since the day we bought this frig we’ve had issues with the ice maker. LG replaced some parts a few months in but still have issues from time to time. Now that its been almost two years both ice makers stopped working and the freezer defrosted randomly.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We understand your concern about dealing with ongoing issues with your LG Refrigerator (LRMDC2306S) model. We aim to provide outstanding products and services that exceed our customer's needs. For help, first, turn off the refrigerator and unplug it from the power source for about 5 minutes. Plug it back in and turn it on to see if this resolves the ice maker issue. Additionally, ensure that the vents inside the freezer are not obstructed, as this can sometimes cause random defrosting. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. For further assistance, please reach out to us on social media @LGUSSupport with your model number and details of the issues you’re experiencing. ^Juvy
Bait & switch!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They sell this to yiu hut they don’t have it in stick, ever!! Then they want to upsell yiu a more pricey model, as though this isn’t expensive enough.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback with us regarding the LG Refrigerator (LRMDC2306S) model. We understand your concern about encountering stock issues, especially when you're eager to purchase a specific model. We strive to provide exceptional services and offer a smooth and transparent shopping experience to all of our customers.
We recommend checking with Best Buy customer service at 888-237-8289 for updates on stock availability, or feel free to reach out to us via private message on social media @LGUSSupport. We’d be happy to assist you further and help find the right model for your needs.
We truly appreciate your feedback and hope to assist you in finding the perfect solution. ^Juvy
Bad quality control
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 4th delivery attempt and failure. It ruins my day. Why can’t you improve your quality control so that the product isn’t damaged? This is ridiculous! I know other people who have this exact refrigerator from other vendors with no issues! I expect compensation and a new refrigerator that is perfect.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Donna. We're sorry to hear about the repeated delivery issues and the damage to your refrigerator. This is definitely not the experience we want for our customers, and we understand how frustrating it must be. Please contact the customer support of BestBuy, so you can inform them about the quality control concerns to prevent such issues in the future. ^Jayne
- Cons mentioned:Shelf space
Little storage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came dented, not enough storage especially to store large congener
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hi! This certainly does not meet the standards we set for our customers. Please contact us so that we can look into providing a resolution to the issue of your dent. You can reach out to us on social media at the handle @LGUSSupport for Facebook and Twitter. We look forward to assisting you! ^chris