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Customer reviews

Rating 4.4 out of 5 stars with 537 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers praise the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Refrigerator with Craft Ice, especially highlighting the appealing craft ice and impressive door-in-door design. Many are satisfied with its overall performance, suitable size, and quiet operation. However, some customers express concerns about the shelf space and overall capacity not meeting their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 372 reviews
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Best Fridge ever...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...and here’s why. The inside is arranged so that you can open just one door and get to that side’s veggie drawer, most others you have to open both doors. The right side door has an outer door that opens and allows access to that door contents without having to open the main door, so no cold comes out and super handy (creamer, milk, anything). It has two ice makers, one makes craft ice, more than cool it’s super functional. Easy to change water filter. Counter depth option. Oh, and the middle drawer is for - whatever, cheese, sandwich meat, steaks, and can also be easily set to be a freezer drawer, increasing the freezer capacity when needed. What?! But wait, it also has wifi and is a smart machine. On the downside, it won’t make pancakes or do the laundry.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Best Overall Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last refrigerator was a LG and it lasted for years! This refrigerator has been amazing. The door in door is a life saver and so convenient! The round ball ice (craft) has made my husband and guest so happy! The third drawer has made me happy with its flexibility! I can use it for freezer if I need extra space but the best part is using it for platters and drinks for parties! I would recommend this refrigerator to everyone and have!!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Noise level

    Rated 5 out of 5 stars

    Beautiful and Well-Thought Design

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is quiet, makes great ice cubes and craft ice (spheres!). The outer door is great for those items we use often, but saves money because we're not opening the entire refrigerator door. The full conversion drawer is an amazing feature; we haven't tried using it as a freezer yet, but so far as a deli drawer it has been great. The size was a huge factor for us, as we were limited on hight and width. This cabinet depth refrigerator doesn't stick out as much as our previous fridge, so it looks much better. The black brushed chrome is beautiful and doesn't show finger prints. So far, we have been thrilled with this purchase and would highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Cutting Edge Appliance

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a better refrigerator! Space, convenience, looks, cost, features and practicality best describes this refrigerator! My relatives and friends love the round ice cubes and I love the 2 drawers 1 of which is totally adjustable, temperature wise to suit your use. The fore in fore feature is really practical and the technical features make it an ideal appliance!

    I would recommend this to a friend
  • Pros mentioned:
    Door design, Overall performance, Size

    Rated 5 out of 5 stars

    LG counter depth door in door refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this refrigerator two weeks, but so far we love it! Love the counter depth. Love the craft ice maker and the door in door option. It is a beautiful appliance. We purchased all new LG appliances and Due to demand, it wasn’t delivered until all appliances were available!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Completely satified!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we are loving it, she likes the door in door feature and I like the craft ice! We bought all LG appliances for our kitchen rennovation and are completely satisfied thus far. The ThinQ app adds another level of usefulness as well. Again, very happy with all our LG So far we are loving it, she likes the door in door feature and I like the craft ice! We bought all LG appliances for our kitchen rennovation and are completely satisfied thus far. The ThinQ app adds another level of usefulness as well. Again, very happy with all our LG applicances!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    LG refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. Some reviews said it was noisy, but that's not the case at all. French doors are great. The middle section that can be used for deli or converted to a freezer just adds to the versatility and family needs. The craft ice is a huge hit. Fit perfectly in the prebuilt space.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    LOVE the Crisper Drawer and Craft Ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am in love with my new refrigerator! It has all the bells and whistles I wanted and came in the compact counter depth size. I use the crisper drawer for bottled water and the easy access drink door in the front for taller drinks, drinks that have to stand up right and drinks with straws in them. And don’t get me started on the ice balls!!! They are sweat. I show them to everyone who comes over. In fact, I am going to make a nice iced tea right now with the ice balls!

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Sleek, Spacious, and Seriously Cool!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alrighty, let's wrangle those two reviews together, Texan style: "Howdy, folks! ⭐⭐⭐⭐ Just saddled up with this LG 22.5 Cu. Ft. French Door-in-Door Counter-Depth Refrigerator, and I'm happier than a tornado in a trailer park! This stainless steel beauty sure does shine like a Texas star in my kitchen. Now, that Craft Ice feature? It's been a godsend for my sweet iced tea sippin' sessions on the porch. And with the Full-Convert drawer, I reckon I've got space for all my BBQ fixin's and then some. That Door-in-Door adjustable bin? Makes grabbin' my snacks quicker than a jackrabbit on a hot date! Sure, there's a tumbleweed or two of improvement to be had, but I've just begun my journey with this here fridge. So far, it's the talk of the county! Y'all take care and happy chillin'!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, the layout is perfect for us and the center drawer is super neat to be able to change to so many uses, from fridge to freezer and in between!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Perfect size. Filter works well.id recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    We love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had this LG refrigerator for a few weeks, but we love it! We previously had a side by side and this French door design has so much more space. The door in door is so convenient for go to items. And the most exciting part is the slow melt ice cubes. We call the deathstar ice cubes. So fun!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Worth the money!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is simply the best fridge I have ever owned. The dual drawer is so handy for frequently used items. Pulling open the drawer gives me access to items without warming the fridge unnecessarily. For no earthly reason I love that the fridge tells my phone when certain functions are complete. The 3 types of ice are perfect for cocktails and other drinks. Life is short so buy the top of the line fridge for yourself.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Amazing fridge but….

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The craft ice is a bit of a gimmick. It inly makes 3 every 24 hours and wven if I ask it to make 6, it makes 3 ice balls in 24 hiurs. Also the ice in the foor is not a lot of ice so I would guess large family al may frequently run out of normal ice. The glass door and knock feature are great. The frifge but I whill hang amazing. I would buy again but I hang onto my ice ball molds. The ice balls are not round as seen in the photos.

    I would recommend this to a friend
  • Cons mentioned:
    Shelf space

    Rated 5 out of 5 stars

    Lg fridge review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the counter depth aspect i love the blackstainless steel which will match all the new appliance we bought for kitchen remodel. I wish the water/ice dispenser lit up more we can see where to push the buttons and unfortunately you do loose more space in the freezer than i realized the main door seems to shut rather hard...my overall so far is its a very good refrigerator just needs some tweeks..we bought this model because it has the beverage drawer which we had in our previous fridge and loved. The sliding seperators in the beverage door move too much i wish they locked in place

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We did a lot of research before purchasing this particular model. It looks outstanding in our kitchen. The Thin Q app controls many excellent features, and the craft ice is a wow factor for our guests. The quick open door is a great feature and convenience. I Highly recommend—this LG product.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door design

    Rated 5 out of 5 stars

    Great LG Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Fridge!! Love the Craft Ice and Flex Deli drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I LOVE this appliance. The door in door, the dispenser, the middle draw - choose what you want to do with it. I choose countertop size, great as it’s just me and my husband and it does not stick out as much (plus we moved our old fridge outside). Nothing not to like

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Best fridge ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator and all the features! The ice is fantastic! Love the door in door feature!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Customer service was excellent and the representive was knowledgeable and pleasant to work with. The refrigerator is more than what we expected value wise and the wife totally loves it.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We truly appreciate your support, and we are grateful when our valued customers like you take the time to leave positive reviews, as this helps us to attract more customers and increases our reputation.
      We hope to see you again soon! ~Tanisha LG