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Customer reviews

Rating 4.4 out of 5 stars with 537 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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87%would recommend to a friend

Customers are saying

Customers praise the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Refrigerator with Craft Ice, especially highlighting the appealing craft ice and impressive door-in-door design. Many are satisfied with its overall performance, suitable size, and quiet operation. However, some customers express concerns about the shelf space and overall capacity not meeting their expectations.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-4 of 4 reviews
  • Rated 4 out of 5 stars

    LG Counter Depth Refrigerator. Working Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy with our new LG refrigerator. It is a counter-depth, but surprisingly roomy. The door-in-door option holds a lots of "stuff" that would normally crowd your shelves. The only draw-back is the water is a little loud when it fills up in the frig and the ice makes a lot of noise when it is dumping.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Butter beware

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered in March, delivered in April and I'm writing this in May. Was excited to recieve this and wanted to wait to write the review after 6 months but here's why I'm only giving 3 stars. After having it for a month: the refrigerator starts making LOUD buzzing noises off and on which are annoying. Since it's over a month, we had to contact LG since no YouTube videos helped since our issues. We are still waiting to hear back on a date for them to fix this refrigerator. Second issue is the craft ice. The craft ice doesn't make pretty cubes. They ALL have those flat bottoms and take forever to make. Lastly, the dividers in the bottom drawers should "lock" into place. Instead, they slide everywhere which is fine but the ability to lock them into place would be so much better. We use the dividers to divide our frozen vegetables and meats... It's a pain when they slide crooked or don't lock because our items slide all over the place so we find them to be useless. Overall a good refrigerator but after 6 weeks with it installed and having issues, I'm not a happy camper.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    its not quite / silent - is that's the way its sup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its not quite / silent - is that's the way its supposed to be ...?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very noisy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product but both ice makers were not working until I called LG and they guided me how to reset them,. they are working now, The only problem I see is that it makes noise a couple of times every hour. Either the compressor or the defrost mode or something keeps grinding and then stops. I never heard that from any refrigerator I have owned.

    No, I would not recommend this to a friend