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Customer Ratings & Reviews

Your price for this item is $3,699.99
The comparable value price is $4,799.99

Customer reviews

Rating 4.6 out of 5 stars with 203 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice, particularly its Craft Ice feature and sleek design. Many appreciate the refrigerator's overall performance, the convenient Door-in-Door feature, and the ample internal space. While the vast majority of reviews are positive, a few customers have reported concerns regarding temperature regulation and compressor issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-203 of 203 reviews
  • Rated 1 out of 5 stars

    Constantly Broken

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator besides all the added additions that you pay extra for because you want them. I've had nothing but problems with the craft ice maker and the door ice maker as well. I've had to have both replaced within 2 years and even after having the craft ice maker replaced it died again 6 months later, but of course is no longer covered. If you're going to charge this kind of price for a product due to these components then they should work. I could've spent a lot less money on a refrigerator that does the same thing as this...keeps my food cold and has water in the door, and saved myself a lot of money and stress.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A lot work refrig more expensive/not the one I wan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had this refrig a few days ...I purchased a refrig and stove and dish washer April 30 but could not take delivery until June 20 It took a LOT of work to get this refrig ..not the one I wanted ..as Best Buy decided to sell my refrig to another and then that refrig could not be replaced. So my average rate is more for BB than the refrig that I did not buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lg is garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3vfailures in fhe last 13 months with over 1k in lost food. Lg makes a garbage refrigerator and the support is horrible. You have been warned, they are garbage.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette LG