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Customer Ratings & Reviews

Your price for this item is $3,699.99
The comparable value price is $4,799.99

Customer reviews

Rating 4.6 out of 5 stars with 529 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice, particularly its Craft Ice feature and sleek design. Many appreciate the refrigerator's overall performance, the convenient Door-in-Door feature, and the ample internal space. While the vast majority of reviews are positive, a few customers have reported concerns regarding temperature regulation and compressor issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 529 reviews
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this refrigerator. It does all of the refrigerator tasks well, but then you add Wi-Fi connectivity and the round ice cubes for even greater enjoyment.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door-in-door feature

    Rated 5 out of 5 stars

    My new refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. It is the best one I have ever owned. I love how I can get the milk, juice, creamer, etc from the outer door. The party ice feature is a big plus.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Overall performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this refrigeratior a few days ago. So far so good. Craft ice is really convenient feature. Also, the addicional tray that can be converted for different uses is amazing. Happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent LG refrigerator. This ThinQ fridge is very quiet and modern looking. The perfect appliance for our family’s needs.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s beautiful, spacious.. I love my refrigerator 100% recommen,.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, has two different ice makers. One does regular ice and the other makes ice balls! Inside the fridge is a bit small. But love the see through door.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Good-looking Fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge and does the job. It looks great and I get compliments on it. The only complaint is that the craft ice is not perfectly round like advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    LG 4 door refrigerator with craft ice GREAT

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been less than a month since I have purchased and hooked up the LG refrigerator. So far everything is great the space in the refrigerator is much more spacious than my previous side-by-side. Freezer has more room but not as much room as I thought I would have gotten but still no complaints. If I had to choose one thing, the icemaker on the door does not store many cubes. I had a few people over and after the second person fill their glass with ice there was none left. Luckily the craft ice in the bottom freezer got me through the evening. I did t think I would like or use the instaview feature as much as I am. Great access for things I open fridge often for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems great so far, craft ice, smart features and

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had this fridge for a month but so far i love it. Counter depth may not work for a large family but its perfect for me. Love the craft ice and the middle drawer i use to chill wine. The obly negative is it seems very light and moves easy when you pull on the door. I love the smart features too but the black ss is probably my favorite thing, just beautiful color

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    LG - 22.5 Cu. Ft. 4-door French Door Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the refrigerator - the drawer, the InstaView, the craft ice, the color, etc. It is smaller than the fridge I had for years and, while I love that it fits better in the space, I haven't yet settled on how to arrange the shelves to work best for me. The factory arrangement makes some spaces difficult to access, so I need to experiment, but I have family staying with me for about another month, so I'll just wait. As for the value, it is expensive to purchase and I could have purchased a fridge for less, but it had the features I wanted to have and, like anything, you pay for what you get. I have had the refrigerator for a month and I have not finished reviewing the owners manual and have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg is nice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of storage for food.The drawers are deep, glass door is nice.The shelves are not very tall.limited storage there! The round cubes are useful and lasts long time

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge Easy access to everything, has so much room. The design is sleek and perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Just got it...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good - It has only been a few weeks but we really like this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge - works well so far and the size is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    This refrigerator really rocks.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This LG Refrigerator is loaded with great features including a convertible drawer that you can change as needed, a quick access door, craft ice maker, etc. It is also easy to keep clean. Smart features can be set up to automatically order filters or just notify you via tablet or smartphone. It has good temperature control and is energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. The door in door feature is great. And the fruit and vegetable drawers are nice and big so they hold a week’s worth of salad fixings. We purchased it from the outlet store as “open box”, but there was no additional damage after delivery. There was a minor problem with one of the freezer handles that had a stripped screw, but got it replaced and it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Nice Refrigerator but.....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the new fridge but only had it for two weeks. I am worried that LG will breakdown from now discovering the compressor has history of failure after 1-5 years. I don’t know if LG has fixed this or not. I’m disappointed sales person at Best Buy recommended LG if they are not reliable. I rated 4 stars in hope to be proved wrong and my fridge will hopefully not breakdown prematurely. No refrigerator costing $3,500 should fail in 8-10 years. Aside from potential compressor issue, features are decent on this fridge and design looks beautiful.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Venette LG

  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    LG Fridge Review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fiance and I LOVE this fridge! It includes every feature we wanted in a fridge and is very spacious! The only thing to make note of is the left side door shelf space is pretty limited, so you can't place a lot of your condiments there. However, water bottles fit perfect, so not a deal breaker! Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Internal space

    Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality, enough space and innovative design. Energy saver. Delivered on time.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ABSOLUTELY BEAUTIFUL!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is so beautiful! Looks amazing in our kitchen!

    I would recommend this to a friend