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Customer Ratings & Reviews

Your price for this item is $3,799.99
The comparable value price is $4,499.99

Customer reviews

Rating 4.4 out of 5 stars with 398 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers appreciate the refrigerator's innovative features such as the craft ice maker and the convertible drawer. They also value its spaciousness, counter depth, and sleek design. However, some customers have expressed concerns about the water taste, noise, and the delay in delivery.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 398 reviews
  • Rated 5 out of 5 stars

    Continually happy with my purchase!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this refrigerator - it has all the features I need to keep my growing family happy! Also - my almost three year old can now open the separate fridge door to his chocolate milk and no longer leaves the fridge wide open! Win.win!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    outstanding customer service. Refrigerator is perfect for a family of 5.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very roomie, love the beverage door. 3 different kind of ice. I feel like I have extra room with the drawer than be a freezer if needed.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Awesome investment

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge and the verticality of it. I love the quick access with the door as well.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful. Love the versatility of the middle drawer conversion from deli to freezer. Like the outside door to access the.milk, drinks and margarine, Marciano and Steven did a great job setting up new frig and removing old refrigerator. Both were friendly and answered our questions.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Excellent use of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had it only two weeks but, so far, it has been great. The door-in-door design is impressive, especially for easy access/lift for gallon milk jugs.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 4 out of 5 stars

    Inventory at a glance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the new fridge. The flex drawer is the highlight for us. Shelves are sturdy and it’s easy to see everything that’’’s in there. Downside price is a little steep.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    See review.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first gentleman from the Geek Squad said I had the wrong sized refrigerator. He was wrong. I need the standard size. The clerk at the store is taking care of the problem. I am very upset that I can not call the clerk in the appliance department. I had to go to the store instead of calling the store. I was extremely up set. I expect to call the store and explain my problem or ask about what I need. I would rather do business with your store than Lowes, Big Sandy's or another appliance store. Please fix your phone system so I can call the store. I would not recomend your store because I can not call your store. I develop a relationship with the people I work with. I plan on buying another appliance at Christmas time if I can call your store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quiet & Efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had our unit for over 2 months and had to get used to the counter depth, but everything about it is awesome. quiet, your craft ice takes time to make, and the ice tray is small but for counter depth it is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great bar room fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an additional fridge we have in our family room. The door in door is an excellent feature which we use daily. We also live the craft ice.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Craft ice not working after 4 months

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have learned my lesson, don’t by LG. Previous LG refrigerator was expensive, died after 13 months, after 1,000 in repairs, lasted another 17 months. Purchased this LG, in September, delivered in February 2022, June 2022, craft ice has stopped working. No response from LG, so far. No sure what brand I’d buy, but not LG. Love the look and design, but not dependable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Wonderful refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! We used to have a side by side and hated it. Never able to keep it organized. No problem with this one! Love the drawer, we keep snacks in it for the grandchildren, or for us! We have zero complaints!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the frig and am more than pleased with the installation. The technician was superb. He was knowledgeable and efficient.Best we’ve experienced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great frig! Great delivery date!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old refrigerator’s condenser died. I need a counter depth replacement ASAP that fit in the built in area of the cabinets. The guy at Best Buy took all of that into account. This had all the options I wanted plus a few and could be delivered quickly. Thank you !

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge very flexible. Whiskey ice cubes is a nice touch

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product and great experience with installers. Very professional and courteous. Respectful of my home.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love it! However, it is usually right at a year the ice makers always goes out on me. Regardless of the brand. But so far I love it. I love the craft ice, it is set for 6 but only gives me 3 at a time. But that’s ok.

    I would recommend this to a friend
  • Pros mentioned:
    Door design

    Rated 5 out of 5 stars

    Great features!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flex drawer. The slim ice maker isn’t bulky and in the way. Plus there’s bonus craft ice in the bottom drawer. My favorite thing is the small handy fridge door for necessities without opening the whole door. Best refrigerator I’ve ever owned!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problem...ice in door and in freezer...ball shaped for less ice...love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Selection again

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by Best Buy Tech after we told him our needs As always they hit a Home Run for us on selection. So Far no Negative issues works Great and as advertised it would

    I would recommend this to a friend
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