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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 333 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers express satisfaction with the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator's Craft Ice feature, design, and overall performance. Many appreciate the door-in-door feature, ample internal space, and convenient size, while also noting the quiet noise level and useful drawer functionality. However, some customers have reported issues with temperature control and compressor failures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-5 of 5 reviews
  • Rated 5 out of 5 stars

    LOVE THIS FRIDGE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really a nice fridge! Counter depth but still a lot of room. Pricey but I’m glad I chose this one and didn’t settle for the cheaper one I was looking at.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Frig, dimensions off a little

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refrigerator because I wanted one that would not stick out so far from the wall. The measurement is a little deceiving which is the reason I didn't give it a 5 star rating. My space should have been perfect, but when the refrigerator was delivered, it was too wide for the space. I had to hire a carpenter to make the space larger. The refrigerator is beautiful, just make sure that you have a wider space than what the dimensions show.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you sending us your feedback. Please know that your thoughts are important to us as it will be shared with our marketing and product teams to meet your expectations moving forward. Meanwhile, if you need further assistance, send us a private message on Facebook or Twitter using @LGUSSupport and include your contact information or call our Customer Service at (800)243-0000. Thank you ~Tanisha LG

  • Rated 4 out of 5 stars

    Great Looking Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful fridge and compliments the kitchen. Got "counter depth" so it flows well with the layout and doesn't stick out in the walkway like most do. If I had one complaint, it's the ability to connect to wi-fi through the LG ThinQ app. Still haven't figured it out, otherwise I would have given it 5 stars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Instaview Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. It is counter depth which is smaller than what we had, but we can make this work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Counter depth, but feels like it has all the space in the world inside. Perfect!

    I would recommend this to a friend