Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 333 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers express satisfaction with the 22.5 Cu. Ft. 4-Door French Door-in-Door Counter-Depth Smart Refrigerator's Craft Ice feature, design, and overall performance. Many appreciate the door-in-door feature, ample internal space, and convenient size, while also noting the quiet noise level and useful drawer functionality. However, some customers have reported issues with temperature control and compressor failures.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Applied Filters:
Page 1 Showing 1 of 1 review
  • Rated 1 out of 5 stars

    Great Fridge terrible customer services.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great but the customer service is absolutely awful. We were supposed to get the black version and they sold it to us out of stock. Didn’t have a fridge for over a month. When they were supposed to deliver it. We ended up having to change fridges to this one… paid a difference for the same fridge… they said we will get back the difference and when we got the new fridge they said no… spent over 12 hours on the phone to get a fridge etc..

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Nathan. Thank you for sharing your experience with the LG Refrigerator (LRMVC2306S) model. We’re glad you’re satisfied with the fridge itself, but we understand your concern with the customer service and delivery issues. We strive to provide exceptional services and ensure a smooth and seamless experience. We recommend following up with Best Buy customer service again at 888-237-8289, emphasizing your previous discussions about the price difference. Documenting your calls can also help in getting a resolution.

      If you need further assistance or have additional questions, please send us a private message on Social Media @LGUSSupport. We're here to support you in any way we can. We appreciate your patience and understanding. ^Juvy LG