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Customer Ratings & Reviews

$1,599.99
Save $400
Comp. Value: $1,999.99

Customer reviews

Rating 4.5 out of 5 stars with 164 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers appreciate the 23 Cu. Ft. Side-by-Side Counter-Depth Refrigerator for its ample storage capacity and sleek, functional design. Users find the size suitable for their needs and are generally satisfied with the refrigerator's overall performance. Additionally, the quiet operation and convenient ice production are well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-164 of 164 reviews
  • Rated 4 out of 5 stars

    Good value for money but limited features

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the unit only a week so not much experience so far. One issue was trying to remove ice contains when full. Impossible to do per instruction I had to partially empty cubed ice through dispensed then was able to lift it out as described. On off indicators are unclear on v control panes on refrigerator side panel. Does the light mean ice maker is on or off? There is little height adjustment for shelves or bins Lower bins as re difficult to pull out

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Failed completely almost immediately

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Less than one month after delivery the motherboard failed. We had wait 5 days for the LG tech to show up to troubleshoot. Tech brought the wrong motherboard -- ordered another one and we had to wait another 5 days til they could install -- No working fridge 10 days

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you taking the time to post your review, detailing the experience you had repairing the motherboard in your counter-depth refrigerator. Should you be inclined to leave your feedback regarding this issue, please feel free to do so here: https://www.lg.com/us/support/contact. Should you need support at any time in the future, we're available on social media at the handle @LGUSSupport on Facebook and Twitter. ^Chris LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is good for the price. We were in desperate need for a fridge and Best buy came through.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG Side by Side Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Adjustable shelves would help a lot.

    I would recommend this to a friend