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Customer Ratings & Reviews

Your price for this item is $1,499.99
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The comparable value price is $2,899.99

Customer reviews

Rating 4.6 out of 5 stars with 165 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the spaciousness and functionality of the refrigerator, with many praising its door-in-door feature and InstaView technology. The counter-depth size and ice maker are also well-received. While most customers are pleased with the design and size, some have expressed concerns about the lack of adjustable shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-165 of 165 reviews
  • Rated 1 out of 5 stars

    Bad refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This freezer has a poor because the whole freezer frosted over within a month. LG came out to service it and still has the same problem. Considering this is a brand new refrigerator, it’s terrible.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for providing us with valuable feedback. We apologize that you had such an experience with your LG - 22.6 Cu. Ft. French InstaView Door-in-Door Counter-Depth Refrigerator with Ice Maker - Stainless steel. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James. LG

  • Rated 1 out of 5 stars

    BUY THE EXTENDED WARRANTY!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaking water after purchasing less than 2 years ago.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice machine does not work and refrigerator freezes food. Have had it for 10 days and have already scheduled my 2nd repair.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are sorry to hear that your unit is not working properly. Hopefully, the repair resolves the issue. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane LG

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge that offers slot of space and storage. Having the exterior door access is great for immediate drinks and food.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not for me

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exciting technology in store not functional in the home. Not ferret friendly to many gapsfor them to get squished in. It has a beeper to let you know you've had the door open to long annoying. The freezer drawer seal never sealed allowed frost to build. Small freezer. Drink door never got below 46 degrees.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG