Customer Ratings & Reviews
- Model:
- LMWC23626S
- SKU:
- 6397178
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the ample space, convenient water dispenser, and the freezer's design in this 22.7 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator. Many appreciate its quiet operation and counter-depth design, which fits seamlessly into their kitchens. However, some users experienced issues with the doors not closing smoothly and concerns regarding the compressor's longevity. A few customers reported reliability problems after a short period.
This summary was generated by AI based on customer reviews.
Good buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice looking Fridge, definitely a buy ..
I would recommend this to a friendNot for us right now, may be in the future.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We got this refrigerator for a family of two that is planning on growing soon. We had family over for thanksgiving (6 total counting us) and noticed we were stacking containers and food to make it all fit - I also had to take out the yeti coolers for beer and other beverages. We have no additional refrigerator for overfills so we decided to return this one and go with the bigger non-counter-depth version since we don't really care about it sticking out... besides, we didn't notice any aesthetics issues with the bigger version. I'd probably go with a counter-depth version only if I had an additional refrigerator and if the aesthetics really had a huge impact on how my kitchen looks.
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking the time to review our product. Your feedback is especially important to
us and your concerns will be shared with our product team. If you have further questions or
concerns, please contact LG Customer Support by direct message via Twitter (@LGUSSupport)
or Facebook Messenger (https://www.facebook.com/LGUSA/). You can also call us at 800-243-
0000. We apologize for any inconvenience this caused.^Venette
- Cons mentioned:Reliability
Stopped working after 6 months
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was fine until I started hearing strange, rumbling noises 6 months after purchase. Sounded as if it was struggling to start the cooling process after opening and closing the appliance. I called for service since it’s under warranty. Later the same day, I stopped hearing the noise wouldn’t you know, the temperature in the appliance was near 60 degrees and all of our food was starting to feel warm. I cannot describe how disappointed and frustrated I am with this situation. In terms of the appliance when functional, storage and design are great. This rating is due to the reliability of the product after such a short time. Because of my experience, no way could I recommend this product to anyone.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your feedback regarding your experience with your LG Refrigerator (LMWC23626S) model. We understand how disappointing it must be to encounter issues with your refrigerator after only six months of use. The strange rumbling noises and the subsequent rise in temperature are certainly not what you should expect from our product. We appreciate your kind words about the storage and design of the appliance when it was functional. We strive to provide reliable and high-quality products and would like to make things right for you. Please visit this link: https://www.lg.com/us/support/help-library/not-cooling-refrigerator-CT10000021-1429710713371. If you find that the issue persists after following the provided instructions on the link, please reach out to us on social media @LGUSSupport so we can help you further. We look forward to assisting you and regaining your trust in our products. ^Juvy
- Pros mentioned:Size
Excellent Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our new refrigerator, it looks very beautiful, works wonderfully and very quiet.
I would recommend this to a friend - Pros mentioned:Freezer
New fridge after 19 years
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good only time will tell we replaced a whirlpool after 19 years
I would recommend this to a friend - Pros mentioned:Freezer
LG Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Fridge. I didn't think I'd like the 2 drawer freezer, but I love it
I would recommend this to a friend - Pros mentioned:Water dispenser
Spacious fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge space is big. Freezer space is small. The water inside the fridge is a great feature.
I would recommend this to a friend - Pros mentioned:Water dispenser
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, makes ice and it has water dispenser inside.
I would recommend this to a friend Good product with one "knock" against it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We're happy with most aspects of this refrigerator. The interior spaces are well designed and the temperature seems to be well controlled throughout. Our only reservation so far is a knocking noise that occurs every hour or two. From the LG website, we gather that this does not indicate a problem with the refrigerator operation but it is a bit disconcerting until you get used to it.
I would recommend this to a friendExcellent choice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is beautiful !! I am so pleased with this purchase as it provides so much room and easy access to freezer items
I would recommend this to a friend- Pros mentioned:Freezer
Great Fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge looks great and functions very well! We love the two separate freezer drawers!
I would recommend this to a friend Nice looking refrigerator, horrible quality!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the refrigerator in September, 2020; in April, 2021 the fuse blew out the main board. It took one week to repair the refrigerator; I had not use of the refrigerator for one week. You can only imagine the inconvenience this has caused and I have an elder animal that is on a special diet which requires her food to be refrigerated. Two weeks later and I am still waiting LG to even contact me regarding my food loss. I would be very very cautious in purchasing this refrigerator as I have heard from other LG owners this is a very common breakdown in their refrigerators.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Excellent Refrigerator but small freezer space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing stopping me from giving this 5 stars is the freezer storage area. Once you put some bread and a couple of left over dishes and some ice cream there isn’t much room left over. Everything else is very good. Door shelves provide excellent storage as do the veggie drawers. Interior shelves also very good.
I would recommend this to a friend- Cons mentioned:Compressor
looks cool BUT does not keep the food cold!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits neatly into my counter space, gleams and looks amazing. only problem ... does not keep the food cold. for food not to rot, FDA advises it to be between 36-40F. my cheap garage refrigerator maintains 38-39F steady measure with same thermometer. LG does varies between 42-46F WHEN I keep it it at coldest setting 34F. No way it will hold up. I am exchanging for same model hoping I got bad unit, and even then I will doubt quality control. Interestingly, it took more than 72 hours after I plugged it in, so I suspect the compressor just is not powerful enough. will post an update if second one turns out dud as well Too long to get into best buy delivery -- they did not speak English, just plugged it in and left. no leveling, no putting water filter, no taking out the zillion yards of clingwrap. (full credit - all other deliveries have been excellent, professional).
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We apologize that you had such an experience with your LG - 22.7 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator with Double Freezer and Internal Water Dispenser - Stainless steel. Your feedback is very important to us, and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need more assistance with your LG product, please send us a private message on Facebook or Twitter using @LGUSSupport and we will be happy to assist you ^James.
Perfect fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Great design, nice features, fits well. Looks great.
I would recommend this to a friend- Pros mentioned:Size
Spacious and beautiful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a good size its fits alot of stuff keeping it fresh and organize and its simply beautiful
I would recommend this to a friend Great Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Designed well, very functional, definitely recommend
I would recommend this to a friend- Pros mentioned:Size
New LG Appliances
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appliances are fabulous!! Process of ordering and delivery was spot on
I would recommend this to a friend - Pros mentioned:Noise level
NEW LG Unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge had an LG for years in my old house This one looks nice sand bed quiet
I would recommend this to a friend Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Doors stick a bit but otherwise fantastic and very roomy! Just what I wanted!
I would recommend this to a friend