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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 815 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the ample space, convenient water dispenser, and the freezer's design in this 22.7 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator. Many appreciate its quiet operation and counter-depth design, which fits seamlessly into their kitchens. However, some users experienced issues with the doors not closing smoothly and concerns regarding the compressor's longevity. A few customers reported reliability problems after a short period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 815 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    LG French door great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Roomy. Like the double separate drawers freezer. I would like to be able to move the door bins in various positions, the only draw back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new counter-depth refrigerator. It is perfect for the two of us. Everything is easy to view and access. The interior LED lighting is very nice. The ice cubes are smaller than normal, which we like. The two freezer compartments are handy but we have an extra stand up freezer, so the smaller space is not a problem. If there was one thing I could add, it would be lighting in the lower freezer drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Major upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving the look and functionality of this fridge. Having the water dispenser on the inside allows for a sleek look on the outside. The double freezer is also great for better organization of frozen items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice but not as functional as I had thought

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the look of this refrigerator and thought I would like the internal source for filtered water but it is a little odd to stand there with the door open while I fill water bottles, etc. Also, the ice bin is in the first drawer and is basically a tub of open ice so you have to lean over it to get ice out and I am concerned about hair or other things falling into the ice. Lastly, the compartment that holds the water filter does not close properly so I will have to ask them how to get this fixed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product so far. Love that you can see everything and the double lower freezer is surprisingly spacious!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good size and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This counter depth refrigerator has plenty of storage

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Absolutely beautiful fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge! So much space! I love the water feature inside of the fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    I absolutely love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has good lighting, roomy shelves, wonderful door shelves, too, plus the water dispenser is just what I wanted. The freezer is very convenient with an ice maker the perfect size for us.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Awesome Fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the fridge! Perfect fit and does not jut out in kitchen. The ice maker and water dispenser are fantastic as well

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG French door

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge two months ago and I'm happy with it so far

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Beautiful and quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and quality. I like that the water dispenser is inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator! My 20 year old refrigerator died and I was desperate to replace it! Found one I liked at another store, had a hassle getting it delivered, could take up to a month. Called Best Buy & got it 3 days later. Love Best Buy & my refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge!! I love the water dispenser inside!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator French Door Counter Depth

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG French door Refrigerator Counter Depth two freezer Drawers

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG rocks

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Samsung that died prematurely. This fridge is awesome. My only gripe is the bottom freezer does not have a light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator purchade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect experience. No pressure to buy. Delivery was amazing. Fast and easy and very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator 22.7 cu ft

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Wish it would fill ice bin further but so far hasn’t been a problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG the best ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I have ever purchased and my family is so happy for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A mighty fine fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good, works well, my only gripe is that both doors must be open to slide out bottom fruit-vegetable bin

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ignored

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came dented and Best buy never responded to me about it. Delivery people noted the damage but upon numerous attempts by me i was left in a lurch. I have since purchased another set of kitchen appliances elsewhere.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Mike. Thank you for taking the time to share your experience with LG Refrigerator (LMWC23626S) model. We understand how disappointing it can be when a product arrives damaged. We aim to deliver top-notch products in perfect condition, but sometimes things go wrong during shipping. For quick help, contact Best Buy customer service at 888-237-8289. You can also reach out to us on social media @LGUSSupport for more assistance. ^Juvy LG

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