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Customer Ratings & Reviews

Your price for this item is $2,449.99
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The comparable value price is $2,499.99

Customer reviews

Rating 4.6 out of 5 stars with 816 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are pleased with the ample space, convenient water dispenser, and the freezer's design in this 22.7 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator. Many appreciate its quiet operation and counter-depth design, which fits seamlessly into their kitchens. However, some users experienced issues with the doors not closing smoothly and concerns regarding the compressor's longevity. A few customers reported reliability problems after a short period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 816 reviews
  • Rated 1 out of 5 stars

    A Frustrating Experience with Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge got delivered on Sept 15, 2021. The delivery team told me, for me case, I would need 4 technicians to accomplish the installation job. Tried to request a 4-people installation for 4 times. Best Buy never sent the 4-people team to my place. In the last 2 attempts, the 2-people installation did not even bother to come, just told me you should contact Best Buy to reschedule again on the phone. The last call I gave Best Buy was a disaster. I was trying to confirm whether there would be a 4-people team showing up at my door step since I was told in a previous call that I should receive a call with a confirmation from the installation team. The Geek Squad representative just kept reading me a note is in place and a confirmation from Best Buy and even told me he wasted 26 minutes on talking to me. That was really some attitude a call representative could throw on you. I will see what happens tomorrow, which would be the 5th attempt. Dealing with such an issue is ridiculous for me as an Elite Plus Member.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 4 out of 5 stars

    Water taste like plastic from the water dispenser.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water still tastes like plastic after dumping over 3 gallons of water out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great delivery and install service and the design is very sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is good quality, and it looks nice in your kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I was looking for and more! Efficient and sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this fridge to be the one that we were looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good frig

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it overall but freezer space is a little small for my needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great delivery/installation service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Sleek and slim. Water comes out perfectly cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very practical refrigerator! Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The doors and drawers work excellently and it is quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's OK it just wasn't exactly like I was expecting it to be it's a little bit smaller than our last one and and the drawers are not as easy easy to use as I expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Real nice fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great access to your refrigerated foods and condiments

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lg Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan so far. This fridge has everythkng we need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The double freezer doors make it difficult to store larger items Would have preferred one larger freezer door.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    very nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we like the mid drawer and the water and ice feature.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator met my need though it was expensive. Ideal for small kitchen space. Inside Water dispenser flows fast so be cautious of excessive splashing or water spill.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the best so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerators one month old and the ice machine is not working very well and the left door catch is already broken.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Known issues, guts are rotten. STAY AWAY.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped making ice 7 months after purchase. Died completely after 2 years. Refrigerators should last longer than 2 years. Absolutely do not buy LG premium care warranty, they jerked me around for months. Google the class action lawsuit LG had to settle.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette LG

  • Rated 1 out of 5 stars

    Bad/Defective water filter design.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great for keeping food cold. My issue is with the onboard water filter located in the upper left side of the fridge. Apparently there is a known defect in the filter housing on the fridge, it becomes out of alignment when you change the filter. When you call LG you get a foreign call center, that's no help at all, that tells you that even though your fridge is only 2 years old that it will cost you $495.00 USD to fix it. Again a "known defective part" that they won't recall but want you to spend $495 to fix it. Buyer beware.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Bobby. Thank you for sharing your feedback on your LG Refrigerator (LMWC23626S) model. We understand the importance of receiving timely and effective assistance, especially when facing appliance issues. We strive to provide high-quality products and exceptional customer service that meet our customer's needs. We value your feedback, and we'll pass it along to our team for further review and improvement. If there's anything we can do to assist you, please reach out to us on social media @LGUSSupport. ^Juvy LG