Customer Ratings & Reviews
- Model:
- LMWC23626S
- SKU:
- 6397178
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the ample space, convenient water dispenser, and the freezer's design in this 22.7 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator. Many appreciate its quiet operation and counter-depth design, which fits seamlessly into their kitchens. However, some users experienced issues with the doors not closing smoothly and concerns regarding the compressor's longevity. A few customers reported reliability problems after a short period.
This summary was generated by AI based on customer reviews.
Not good fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not satisfied so far and not worth the $$. One of the doors swings shut loudly. Water dispenser not working well, even though best buy checked the line. Best buy excellent for electronics (TV, etc..), but not sure if I will get appliances from them again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Not Good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looked decent but left door slams shut HARD when you close it and rattle everything on the door shelf. Fridge did not keep temp consistently was always going over 41 degs with normal use. Ice maker did not keep up. Returned it for different brand.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please contact LG Customer Support by direct message via Twitter (@LGUSSupport) or Facebook Messenger (https://www.facebook.com/LGUSA/). Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
LG 22.7 Cu. Ft 4-Door French Door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker could not keep up with demand. One making every 2-3 hours.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
22.8 Cu.Ft French Door Counter-Depth Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The vegetable and fruit bins are not big enough, these are too small.
No, I would not recommend this to a friend- Pros mentioned:Size
Great fridge, great price !!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge! The refrigerator portion of this unit is awesome, well lit, size is great, and easy to organize and holds a ton, especially in the doors! My only con, is the size and space available in the freezer portion. Wish it had a little more space to freeze a few more things, but will have to eat more fresh food :)
I would recommend this to a friendBrand response from LGAnswers
Posted .Thank you for taking time to review this product. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. We apologize for any inconvenience this caused. ^Venette
Not to happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn't get cold enough not enough space it's nice looking but my opinion needs more storage room
I would recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
New kitchen new Appliances
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water stopped working after one month. Not much room in freezer.
No, I would not recommend this to a friendIssues already
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We just had this refrigerator delivered and noticed that is has icesicles in the bottom freezer. What is causing this.
No, I would not recommend this to a friendBuyer Beware!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the worst refrigerators I have owed in the 47 years that I have been a homeowner. It will not keep ice cream frozen, even at the coldest setting. It barely makes ice, and when it does, it melts. It cycles through keeping food frozen to thawing, which is very dangerous. This is clearly a health hazard! It is only 19 months old and I have already had the compressor replaced and I am ready to make my second service call. I am very disappointed with my purchase since I spent over $2,000.00 and might have to replace this refrigerator.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are deeply sorry to hear about the issues you've encountered with your refrigerator. Your satisfaction is our top priority, and we understand how frustrating and concerning it must be to experience such problems with your appliance. Furthermore, We apologize for any inconvenience caused, and we want to assure you that we take product quality and customer feedback seriously. Your safety and well-being are of utmost importance to us, and we understand the importance of having a reliable refrigerator. To address this matter promptly, we recommend getting in touch with our specialized support team on Facebook or Twitter using the handle @LGUSSupport. -Carl
LG french door refrigerator - what a disaster
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well for about 2 weeks, then stopped. I have heavy frost in both drawers, thick ice on bottom of freezer under the lower drawer, causing difficulty in opening the drawer at all. Geek Squad recommended returning the refrigerator; I can get a replacement one in two months. I hope I can keep the thing from freezing completely shut before then.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. We apologize for any inconvenience this caused. ^Venette
Not great. Poor freezer.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't keep items in the freezer frozen and makes hardly any ice.
No, I would not recommend this to a friendIce maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Icemaker does not make a lot of ice very slow wish I would have done more checkup
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi there, Joe! Thank you for your feedback regarding the ice maker in the LMWC23626S model. We understand that it’s not producing ice at the rate you expected. Ice makers can sometimes be slow if the water supply isn’t fully open or if the unit is experiencing temperature fluctuations. It may help to check that the water line is connected securely and that the temperature settings are appropriate. You may access this link related to your concern: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-enough-ice--1338395755982. If the issue persists, please reach out to @LGUSSupport for further assistance. We appreciate your input and hope to help improve your experience!
—Avril
Say NO to LG.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy LG products! My freezer crapped out after a year and a half. Called a local repair man who told me LG has the most issues. I have been dealing with the LG warranty now and working with LG customer service is a nightmare. I will continue to buy from Best Buy but i will never buy an LG product again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are concerned to learn of this ongoing issue. We would like to gather your information so that we can assist. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will research your case and doing everything in our power to expedite a resolution for you. Thank you. ^Jennifer
Only two years since we buy this refrigerator.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only Two years and start to do a noise that wake up everybody in the house, morning time also is not a supportable.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jackeline! Thank you for sharing your experience with your LG refrigerator (LMWC23626S). We appreciate your feedback as it helps us improve our products and services. We understand how disruptive it can be to experience unexpected noises, especially during morning hours. We apologize for the inconvenience this has caused you and your family.
You may visit this link related to refrigerator noise issues for future reference: https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator--20150292153479.
Should you need further assistance, we recommend reaching out to our dedicated social media support team @LGUSSupport. -Cazz
Rotten Food!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The center astrigal doesn't close leaving a gap for the cold air to escape, you can't get through to someone to schedule a repair or anyone with any common sense, just a call center in India which you can't understand them. Choose Samsung, you will be much happier with your purchase. Ice maker doesn't produce much ice either.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Water and ice is useless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator in use for over a month now. The ice and water taste awful. We have dumped ice by the bucket over 20 times and the water has probably been about 15 -20 gallons and still tastes like plastic. Worst purchase ever.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Do not purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I loved the style of this model, but would not recommend it. Refrigerator and freezer broke after a year (the only thing that works is the interior light) and LG customer service is VERY slow. I've been without a working refrigerator for 6 weeks.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. We apologize for any inconvenience this caused. ^Venette
Bad service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sorry to say, I had worst experience of my life with the delivery guys. I want wish on my worst enemy. I really don’t want to talk about. But corporate what occurred
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Waiting so long for ice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge takes SO LONG to make ice, even with the "Ice Plus" function selected! If you decide to buy this one, I suggest you also purchase additional ice trays.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Let us help you with that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to walk you through troubleshooting steps to help improve this issue. ^Jennifer
Bad Fan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had the refrigerator for a year and the fan has gone out.
No, I would not recommend this to a friend