Customer Ratings & Reviews
- Model:
- LMWC23626S
- |
- SKU:
- 6397178
Customer reviews
Rating 4.6 out of 5 stars with 816 reviews
(816 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are pleased with the ample space, convenient water dispenser, and the freezer's design in this 22.7 Cu. Ft. 4-Door French Door Counter-Depth Refrigerator. Many appreciate its quiet operation and counter-depth design, which fits seamlessly into their kitchens. However, some users experienced issues with the doors not closing smoothly and concerns regarding the compressor's longevity. A few customers reported reliability problems after a short period.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
what
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.temperature bounces around all over the place and is very inconsistant even within the unit. Six degree difference most times between top shelf of refrigerator and botoom shelf of refrigerator ( above the drawers )
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello, John. Thank you for sharing your experience. We understand that the temperature in your LMWC23626S refrigerator is fluctuating significantly, with a noticeable difference between the top and bottom shelves. This inconsistency can be frustrating.
To address this issue and explore potential solutions, please send us a private message on social media @LGUSSupport. Our team is here to assist you with troubleshooting and ensure you receive the support needed. We appreciate your patience as we work to resolve this for you. —Junel
Rated 2 out of 5 stars
It's ok
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer component keeps going out and needing repair or replacement. According to the tech this is a thing with these refrigerators - almost all new refrigerators, in fact.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance. If you'd like to discuss more, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Unsatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bottom drawer, freezer is ice buildup,very hard to open and close. Not very happy at all. This is second LG refrigerator in two and half years. I wil not buy LG again.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Rated 1 out of 5 stars
Terrible delivery man.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beware. The spec reads 35 3/4 wide when it is 36 inches wide. The delivery was a disaster . The man did not wear a mask and got mad when I asked him to do so. Also was very rude to my wife and myself to the point where I told him to leave the house.
I would recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear your experience with the delivery and installation was less than satisfactory. Thank you for bringing this to our attention. It help us continue to work towards improving the overall customer experience. If you have questions or further concerns, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Rated 2 out of 5 stars
Warranty service.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unable to obtain warranty service due to a freezer problem.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette
Rated 1 out of 5 stars
Loud and will break
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loud! Stopped working after 14 months.. Best Buy and LG won’t help! Do not purchase
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit is not working as designed. We are continuously working to improve the quality of our products, availability while anticipating market demands that drive customer satisfaction. If the problem hasn't resolve, please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Door doesn’t seal properly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Door doesn’t shut correctly. Waiting for a replacement. When new refrigerator arrives will then review. It’s to arrive May 1
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate to hear you are dissatisfied with your unit's performance.If you'd like to discuss more, please reach out to our Customer Support Team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 2 out of 5 stars
Doors do not seal
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator looks nice but the doors do not seal properly.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your name, phone number, address, email, model/serial numbers, and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution.^Venette
Rated 2 out of 5 stars
Too small
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased a lg kitchen suite.. the doors slam shut all of the time and the counter depth option is too small.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We are sorry to hear that your unit did not meet your needs/expectations. This is not the quality we expect from our products.We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you ever have any questions please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. To speak with an agent via phone, you can call 800.243.0000 We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Defective / Bad Service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Water Line / Icemaker was not functioning correctly. Best Buy support has to be some of the worst I have dealt with. This may be a fine product, but I would purchase it elsewhere.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you.^Venette
Rated 1 out of 5 stars
Keep looking
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sent this back to Best Buy. It never got cold and the water tasted terrible.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .This is unfortunate. Your feedback is appreciated and important in helping us to identify practices that drive customer satisfaction. We hope that you will consider LG for your product needs in the future. We apologize for any inconvenience this caused. ^Venette
Rated 1 out of 5 stars
Item is defective on arrival
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The light on the Bottom door does not turn on when the Bottom Door is opened.
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, We hate hearing your unit is not working properly. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Vanessa
- Pros mentioned:Size, Space, Water dispenser
Rated 5 out of 5 stars
Perfect Size
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For 2 people I think this fridge is more than enough. Also, since there is no ice-maker in the upper fridge section there is so much more storage space available. Its nice having the freezer section split and the ice cubes it makes are a perfect size.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
LOVE LOVE LOVE
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with this unit - very well designed for easy organization and access. Love the double freezer and counter depth too - no more "lost" food in the bottom or back of shelves! Beautifully designed and runs very quiet. Supremely happy with this purchase and BB folks were great to work with.
I would recommend this to a friend - Pros mentioned:Space, Water dispenser
Rated 5 out of 5 stars
Trade off
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We went from a refrigerator with the water and ice dispenser in the door to this model with the ice dispenser in the freezer and an internal water dispenser. I miss the convenience but love the fact there is more room in the fridge section. It’s bright and the water dispenses quickly. Down side you lose space in the freezer section because of the ice maker.
I would recommend this to a friend - Pros mentioned:Water dispenser
Rated 4 out of 5 stars
Love Ice Maker
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Happy with this Fridge Purchase. Only complaint is small freezer space. We ended up purchasing a 5.3 cubic chest freezer which solved freezer space problem. Love the ice maker now that we figured out it has a sensor that allows for ice container to fill only about half way. Because we now have the space, we placed another ice container next to it and frequently move the ice to the other container and the ice maker makes plenty of ice now. As far as this being a finger print free stainless steal, I think we ruined that by removing the plastic coating that covered the stainless. Saw it lifting at one corner, so started pulling it off. later realized I think that was the "special coating" for print free. I wish I'd left it on for a longer trial, as my grandkids do finger print it regularly, but it cleans up easily. If that coating was the only thing that justifies it being print free, I have my doubts that it would have lasted. I love the inside water dispenser, has great water pressure, but water does not come out very cold. I wanted a fridge that had the ice maker in the freezer, no more external dispensers for me. Makes much more sense to have the ice maker as part of the freezer and not taking up precious fridge space. Consequently, the smaller freezer space, but fridge space and shelving adjustments are great.
I would recommend this to a friend - Pros mentioned:Water dispenser
Rated 5 out of 5 stars
Great layout, ample room, easy access to food.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We Purchased this from pacific sales in carlsbad , and their sales rep., Janel, helped us select it. She listened well to what we needed and showed us this refrigerator which we had not seen before, and after we looked at many others, we came back to this one and could not be happier. Thank you Janel! The counter space sized model fits our kitchen much better now than our previous, larger sized one that we were replacing. We were concerned about downsizing with a counter size, but the food is more accessible now because of the particular layout of this model. The ample sized door shelves store all of our bottled condiments sauces , drinks, milk, & butter that were harder to find in our other refrigerator. And on the inside we have plenty of room to easily store and find our fresh produce, meat, cheese and stored leftover overs. The water dispenser connected inside the refrigerator allows us easy access to filtered water when we need it without having the ice maker taking up Valuable Storage space inside the door. It comes out quickly, and has no leak issues with it. The freezer is smaller then our other one, but we have room for all we need and prefer the ease of the two drawer pullouts instead of the one large pullout freezer below. , We keep the top drawer with the ice maker for Items we access more often, so we don’t need to open the bottom drawer as often where we keep frozen meat and vegetables. The French doors have a solid close and much improved over our older refrigerator. Only con is the fingerprint resistant stainless steel which is better then our prior model and is easier to clean, but handles still get stained , and we would have preferred a no handles access option . But this is far outweighed by the layout and access provided by this refrigerator
I would recommend this to a friend - Pros mentioned:Freezer, Space
Rated 5 out of 5 stars
Great Counter Depth Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. Spacious 2 freezer drawers and very big area for refrigerator.
I would recommend this to a friend - Pros mentioned:Freezer, Size
Rated 5 out of 5 stars
MRHM
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a perfect size refrigerator with ample room and double freezer. We love the LG brand, which matches our cooktop stove and dish washer.
I would recommend this to a friend - Pros mentioned:Space, Water dispenser
Rated 5 out of 5 stars
22.7 Cu.Ft. 4Door French Door Counter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it because it has lots of space in the freezer and fridge part. Like having water dispenser inside and like the ice container in the bottom.
I would recommend this to a friend
































