Customer Ratings & Reviews

REVIEW of LG Refrigerator LR______ Highly recommended. Very functional and high quality. Cannot comment on longevity. Only had it for four months now. WHICH MODEL? LF or LR? Note that LG makes two series of very similar looking refrigerators – the LF series and the LR series. You really can't tell from photos of the outside. This review is for the LRFXC2416S, one of the "LR" series. This is three doors with the ice maker in the top door and the Craft Ice in the freezer. The LR series differ from the LF in these ways: • Higher-priced ($500-1000 more) • A tiny bit taller (about ½”), • Chrome trim inside (instead of white), • LED lighting on the SIDES and top of the upper section • Better quality drawer rollers • “Craft Ice” in the lower ice-maker. • 3 drawers in freezer (rather than 2) FRENCH DOORS? OR SIDE-BY-SIDE? We were pretty happy with our old side-by-side and debated the switch to French Doors. We went French and are very happy. Bottom Line: going French makes the refrigerator section MUCH better, and the freezer a bit worse. The refrigerator section seems roomier and it’s a lot easier to move things around due to the wider shelves. We like the crisper drawers at waist level rather than ankle level. The shelves on the door are HUGE on the right door – that seems standard these days – and tiny on the left due to the icemaker. This works out well. We don’t buy gallons of anything, so our door shelves are filled with bottles of mayo, pickles, garlic, etc. The small shelf on the left is dedicated to hot sauce, a major convenience. Having the freezer on the bottom is just not as convenient as the side-by-side – but even as a family that uses the freezer quite a bit, we’d do the French Doors again. We are in the top section 20-30x a day, and in the freezer 4-5x. And over the three months we’ve owned it, we’ve learned to utilize the space better and remember where things are. The little extra freezer drawer on the LR series is helpful, but it is so narrow it takes some getting used to. ICE MAKER IN THE DOOR? We were reluctant to buy another model with the ice-maker in the door because our last one broke and couldn’t be fixed – and it seems everyone has problems with them. Plus, you lose some space in the refrigerator section. However, (1) my wife uses a LOT of ice, (2) I mean a LOT of ice, and OFTEN, and (3) we have all the space we need in the refrigerator section. After three months, this seems a good decision. My wife gets ice up to 10 times a day, so not having to open the freezer is handy. The drawer is just not as easy to open as the side-by-side freezer door was. Hopefully the unit will not break, or if so be easy to repair. In any event, we now have TWO ice-makers. If one breaks, we use the other. CONTROLLER: I ddon’t really like this. You can adjust the temperature of freezer and fridge sections easily from the ice dispenser. I don’t need this front and center, as we’ve changed it a few times without meaning to. Unfortunately, if you use the “lock” function, you can’t change from ice to water dispense. DOOR ALARM: Some reviews note the door open alarm chime is annoying. I totally disagree and presume they changed it? I find it soft and just the right tone to remind me to close the door if I left it open by mistake, or if one of us is spending way too much time deciding if the leftover pizza is too old to eat or not. If you ignore the chime, it stops quickly. Glad it’s there, actually. CRAFT ICE: The LR series have “craft ice” in the freezer – round golf ball size. You can make 3 a day (clear ice) or 6 a day (cloudy.) (They have to freeze them slower to keep them clear.). They’re pretty cool looking, and they last longer in water bottles, but overall we’d rather just have a regular icemaker. We don’t entertain much, maybe that’s different for you. Minor drawback. They are a good conversation piece. COUNTER-DEPTH? This was a no-brainer for us. Space is at a premium, the fridge location is central, and it sticks out much less. It has significantly less space, but it’s plenty big for us (family of three) even though we eat at home most days, my wife is Vegan, and use tons of fruits and veggies. The only real issue is that the crisper drawers are small. I’d like them to be larger. Actually, I’d like to have four of them instead of two. Even at this size I have trouble getting to the stuff on the bottom. A tad shorter and twice as many would be my request. COOLING AND ICE-MAKING SPEED: We’ve had no issues. When you get this installed, you need to give everything a week or two (!) to get cold and catch up on the ice. It makes it within 24 hours, but somehow it needs to hit a rhythm. Those first few days are a bit nerve-wracking (“will it work??”). Now that we’re in the groove, we’ve got all the ice we need. For parties – maybe not, but we haven’t had many of those lately, and probably will need to just buy some ice. Some reviews noted poor cooling or trouble making ice. Importantly (and a bit unusually) both the air intake and exhaust are on the BACK on the bottom. So you MUST have clearance in the back, plus either the top or the sides. Ours is a pretty standard install in a wall of cabinets with a countertop, and we left 2” in back, 3” on top, and is open on both sides between the upper and lower cabinets. If your space is closed on all sides and top, or if you stick this right against the back wall, I doubt it would work well unless you put some vent holes in the cabinetry somehow. Just to be OCD about it, I put a 1.5” foam cylinder (insulation sleeve for a ¾” pipe) on the back wall mounted vertically from the floor to the top of the refrigerator so that the intake air would come in from one side and the exhaust air would go out the other side. It also keeps others from pushing it too far back. Not sure if that does any good but it seems like it should. I like the intake in the back because we have two dogs, and most refrigerators that have the intake in the front suck up a lot of dog hair and dust. NOISE: This is quiet, same as our last fridge or maybe quieter? We don't notice either. Some have commented on how loud it is? Not our experience at all. It does make a bit of a racket when the ice is dropping, sounds kind of like.... ice cubes dropping... LR or LF? Which model to buy? (See top of review) We are pretty frugal, and the price of this sucker was more than I liked. We almost stuck with our old side-by-side with the broken ice maker. We have cube trays for a while. I almost got the LF series with no ice in the door, as it was way cheaper. But I really wanted the upgrade to the LR series, so I looked around and waited until I found a scratch and dent, which took many months. I am glad I did, I liked the upgrades, but my wife would definitely go with the cheaper model. I like the LED lighting on the sides (makes everything easier to see and brighter), I like the chrome trim inside, I notice the upgraded rollers every time I use the crisper drawers (the drawers in our last fridge were basically plastic scraping on plastic!), I like the extra drawer in the freezer. Hopefully it will last longer and cools more evenly. I don’t even know if the cooling systems are different, but hopefully the mechanical inside is better as well. Overall, the space and convenience, and having ice out the wazoo has been great. Worth the $$ for something we use so many times every day. LINEAR COMPRESSOR Ah, how could I forget the Linear Compressor issue? Lots of stuff on the web about this. I read quite a bit about it, and was amazed that there wasn’t more information from LG out there addressing this issue when there is so much negativity. I almost did not buy LG due to this. However, I really liked the design, and assume they fixed the manufacturing or design issues in the years since this became a problem. There is a 5 or 10-year warranty on the compressor. At work, there are two LG basic refrigerators that have been working for years. I liked that it was made in Korea. Not as good as being made here in the USA, but I couldn’t find a real USA unit that I Iiked. Overall, not sure exactly why I decided not to worry about the issue – NOTE TO LG – why not explain the issue and what you are doing about it in clear, plain language somewhere? I assume this must be something to do with liability. Our last fridge (non-LG) had a known issue with wires going into the freezer door to the ice-maker, I found quite a few videos about it and complaints online – but nothing clear from the company was ever found. I guess big companies can’t admit fault too publicly? OVERALL COMMENTS AND QUALITY Love it.

Craft ice maker failed at about 7 months, still no response from LG on warranty. (its been about 6 months) Door ice maker failed at 17 months. I know someone else who has the same refrigerator and also had the craft ice maker fail in the first few months, they were told there were know issues with the craft ice maker. I will never buy another LG product. Previously had a kitchen aid refrigerator, we got 15 years out of that one before compressor started making a lot of noise.

The LG fridge is the only counter depth fridge that has enough space. This has a fun feature that you can make spherical ice balls and the kids love it. Also have the regular cubed ice on top. Overall good fridge but he compressor and fan are quick to go (within 3 years) This is my third fridge since 2015. make sure to get the extended warranty that will be your only saving grace

Had refrigerator for about three weeks and it started making some loud noises from back of unit. Unplugged a few times to stop noise. Went online to LG about noise and assumed it was a "normal" noise. However, finally received error code "CH E" on the front panel. Did some research and believe this is the error code for compressor failure. Contacted LG and waiting on response. Fingers crossed we didn't buy a lemon. Love the refrigerator and all the optional features but not expecting to have problems within less than 30 days.

LG Sucks! Plain and simple as far as their kitchen appliances and customer (lack there of) service goes. Just outfitted my kitchen with a complete set of LG appliances and both this fridge/freezer and my oven/range are complete failures! What's worse, LG could care less and they get around to giving you a call back (IF EVER) when they choose to. My fridge lasted barely a year until I come home to hearing a horrible noise which turned out to be the fan/compressor failing and all my food in my freezer portion thawing due to failure! The first oven delivered to me said it was at 350 and after I used a reputable probe, found out it was really over 400! The computer board failed and sparked! HORRIBLE products. NEVER AGAIN!

Compressor goes out on freezer goes out after 4 to 18 months. Class action lawsuits since 2017. Never recalled and still selling this model.

We've had the frig about a year. Compressor failure, even bought the extended 3 year warranty. NO TECHS, NO RESPONSE, and saw online LG frig has a class action lawsuit for compressor failure. It's junk, don't waste your money. No frig for 3 weeks!!!