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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 766 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers have good things to say about the 23.5 Cu. Ft. French Door Counter-Depth Smart Refrigerator with Craft Ice. They rave about the craft ice feature, calling it the best and perfect for entertaining. Many also appreciate the spaciousness and counter depth of the refrigerator. Some customers have concerns about noise, water taste, and price, but overall, the positive feedback outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-6 of 6 reviews
  • Pros mentioned:
    Craft ice
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this fridge for almost a year and love it. We did have someone come out and measure and they ordered it for me while they were here. A week later it came and the delivery team was great as well. We did buy the $599 Geek Squad extended warranty. Everyone loves the Craft Ice and our family of 3 doesn’t not use up the normal ice. I was a little nervous about that due to the small compartment. I like the 4oz, 8oz and 32oz pre-measures water dispenser. I do wish it was a feature you could touch and it would fill without holding it. I have recommended this fridge to others and would buy it again. I have noticed it is quite a bit more expensive a year later.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Refrigerator size
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice fridge but pricey.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a good size but a bit pricey. One annoyance is that it's a counter depth fridge (which you pay a premium for) but you need to have a large gap between the wall and the back of the fridge otherwise it overheats. Thus, no longer a counter depth fridge. My wife likes the craft ice though.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth, Refrigerator size
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    A beautiful fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It functions well. It’s a large size fridge and it’s counter depth! Too expensive. I like the ball shape ice!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice Fridge. A little too pricey

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a pretty nice refrigerator. The craft ice maker is nice. I think it is a bit over priced, but stock was limited during this pandemic.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. A little expensive but it’s worth it not having a Samsung anymore

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge. A little pricey but really great.

    I would recommend this to a friend