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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 455 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the innovative features of the 23.5 Cu. Ft. French Door-in-Door Counter-Depth Smart Refrigerator with Craft Ice. They particularly appreciate the unique craft ice maker, which produces large round balls of ice, and the spacious interior with adjustable shelves. The door-in-door design and counter depth are also well-received for their convenience and space-saving benefits. While some customers find the refrigerator expensive, many believe it offers excellent value for its features and design.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 455 reviews
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Working refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    +Excellent refrigerator. Makes enough ice. Love the golf ball size ice cubes. Holds plenty of groceries.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge. I went in seeking a Whirlpool and after taking with the very knowledgeable salesman, was quickly convinced that LG would better fit my needs. Counter-depth is definitely smaller than regular sizes but it's workable for a smaller family. We LOVE the knock-knock light feature and easy access door. It's true the craft ice can be a bit slow but it builds up quickly and you'll have a stash in no time. A true luxury but one that we are enjoying! The fridge does make some noise but nothing unusual or loud; just something to get used to.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door-in-door

    Rated 5 out of 5 stars

    Very functional - like the InstaView Window

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put all the kids stuff in the InstaView Door and they use it all the time. I love the dual ice cube maker as well.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door-in-door

    Rated 5 out of 5 stars

    The coolest fridge ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this fridge. It has good space, well lit, quick access door, and best of all craft ice. The print proof black stainless looks amazing too.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Noise level

    Rated 5 out of 5 stars

    Spectacular voice for counter depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator not only looks awesome, it performs amazingly! Great design, super quiet, and it really keeps items super cold!! Couldn't be more pleased!!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    Very nice fridge, great features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, very spacious. Accessibility to the ice maker is much extremely useful. Nice features in the 3-layer freezer area as well.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door-in-door

    Rated 5 out of 5 stars

    Beautiful InstaView Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful smooth looking refrigerator, the craft ice is everyone's favorite. Love the counter-depth, door-in-door features.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Noise level

    Rated 5 out of 5 stars

    Excellant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with refrigerator, runs very quite,crafe ice and instantview is really good

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    amazing refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator! And the cool ice balls that it makes! Has a lot of space. It also came on time and delivery was quick and professional!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door-in-door

    Rated 5 out of 5 stars

    Refrigerator with craft ice

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge especially the craft ice and the French Insta view door, too excited to use and explore this. The price is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Noise level

    Rated 4 out of 5 stars

    Like it a lot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only had a few days. Bottom ice maker makes large, round cubes. Not normal ice. Wasn’t expecting that. Fridge seems to be quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Design

    Rated 5 out of 5 stars

    Very well designed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the thoughtful design and ease of adjustments to our specific likes. Love the craft ice feature. Great for summer drinks.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Noise level

    Rated 5 out of 5 stars

    Best refrigerator I have had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious ,quiet running, makes plenty of ice and you can keep different items in the drawers. So far everything is great.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    LG fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge big and a lot of space. And love love ice circles they are so cute

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Great features and great looking fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will admit I mainly wanted this fridge because of the craft ice, but the build quality and features of the fridge overall are fantastic as well. I'm not sure if the craft ice features warrant the premium, but I am happy with my purchase. The one thing I have found an issue with this fridge is that the standard ice maker is kind of small, so it's easy to run out of ice if you have a large family. I had to use the craft ice for the heck of it just because I was out of regular ice.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 30 cu ft fridge to 23 counter depth. Takes some getting used to. Big fan of LG appliances. Never any problems

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 4 out of 5 stars

    Highly recommend!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this refrigerator. Quick access door for those items you reach for often, we love it. The craft ice is also a real treat as it only takes 1 ice ball per glass of refreshment to stay cold lasting for a 2nd refill. The newer water ice filler does most anything you need and is a much improved version from our older LG model. Highly recommend! Would have given 5 stars but it only makes 3 craft ice balls every 24 - 36 hours.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Door-in-door

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ice balls and the the see through side its amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice, Space

    Rated 5 out of 5 stars

    New refrigerator after 25yr old broke! Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Nice and roomy! Love having ice in 2 places!

    I would recommend this to a friend
  • Pros mentioned:
    Craft ice

    Rated 5 out of 5 stars

    Very High Tech

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator. It has so much space on top and the ice/water dispenser is really convenient. You can even measure out the amount of water you would like. I also like that the fridge alerts you if a door is open. A little perk is that in the freezer section the fridge will make ice balls for you for a fancy glass of water or cocktail. Definitely recommend this fridge if you can splurge for it!

    I would recommend this to a friend