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Customer Ratings & Reviews

Your price for this item is $1,499.99
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The comparable value price is $3,779.99

Customer reviews

Rating 4.4 out of 5 stars with 435 reviews

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Rating by feature

  • Quality

    Rating 3.5 out of 5 stars

  • Value

    Rating 3.5 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers regard the refrigerator's quiet operation, spacious storage, and counter-depth design very positively. Many appreciate the convenience of the door-in-door feature and the ice maker. However, some customers have concerns about the reliability of the linear compressor and find the Instaview feature unnecessary.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 435 reviews
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Beautiful refrigerator, quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the refrigerator. The Door-in-Door feature is the best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lighted door feature, ice maker b water feturer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a marvelous invention!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a new refrigerator in our future, however, between the sale at Best Buy, and the manufacturers discount, we bought a much more expensive box. Very well belt, no issues so far. Beautiful finish although the installers scratched it. We were compensated for it . Ours is the Black aluminum, beautiful and easy to keep clean. Hp is a good product. The window in the door that allows your to quickly grab a drink is really convenient. Highly recommenced.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with the fridge. Needs more door room. But it works gear and has lots of room.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent look and great storage space. The easy access beverage center is very convenient and has a nice look

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the French doors and door in door. Also the light that comes on when you touch the window door

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    love door in a door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the door in a door feature. stylish looking and easy to clean stainless steel - great value

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No regrets with this purchase. Love the door. Great room for a counter depth fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Love the layout and roominess of the Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect for our needs right now. I love the layout, the brightness and counter depth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was totally against an LG refrigerator because of reviews. ! I like the freezer on the bottom and I like the glass door. We purchased the stainless which was a mistake. Shows every touch. However that doesn’t hav anything to do with the inside. Keeps everything cold. Everything is easy to get to. Originally had a side by side so this is taking some getting used to, but we like it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced a Samsung French door, counter depth refrigerator that was only 5 years old - it had to be repaired about every 3 to 4 months due to a design flaw (I will never purchase anything from Samsung again). We got tired of the constant repair and bought this model. It seems twice the size of the Samsung, organized much better. Very pleased so far!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the way it looks! It's a tad less storage space than I'm used to but still thoroughly enjoying it!

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate and understand, cools great, the French door feels like this fridge is huge inside

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insta-view door is awesome for grabbing something quick. Only drawback is drinks in door aren't as cold as drinks in main part of fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great! Just not a Kitchen Aid

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had no complaints. This was a replacement to our favorite fridge ever. While it doesn’t meet the level of the past fridge, it’s an excellent fridge. Never had to request service, no issues whatsoever. Only reason it’s not as good as the last one is just simple interior design, layout, color, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Quiet

    Rated 5 out of 5 stars

    Excellent space inside for counter depth unit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is very well built and space efficient and effective. Nice looking and quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional and pretty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features in a pretty and functional refrigerator

    I would recommend this to a friend
  • Cons mentioned:
    Poor customer service

    Rated 1 out of 5 stars

    STOPPED COOLING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 3 years & 1 month it stopped cooling and a burning smell was coming from it while plugged in. For the amount of money LG is asking for this luxury refrigerator this is unacceptable. I called LG & I have to wait 2 weeks for a tech. Now, who in today's world can go without a fridge for 2 weeks. Hope the outcome to this dilemma will be successful. For now, I have to wait and see.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great appliance with awesome features.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. We've been using it for over a year and so far has been working perfectly. We really like the convenience of having the window in the door to access items quickly without the need of opening the whole door.

    I would recommend this to a friend
  • Pros mentioned:
    Door-in-door

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Items we love about it-door in door; lighting inside, freezer drawers and the color.

    I would recommend this to a friend