Customer Ratings & Reviews
- Model:
- LRTLS2403S
- SKU:
- 6470555
Rating by feature
- Storage Capacity
Rating 4.8 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the ample storage space, convenient water dispenser, and quiet operation of this refrigerator. Many appreciate its size and overall performance, finding it a great value for the price. However, some customers noted concerns about fingerprint smudges on the stainless steel and the durability of certain shelves. A few reported issues with the compressor, highlighting the need for potential improvements in these areas.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like this item I would recommend it to anyone very great
I would recommend this to a friend Good business
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great and delivered on time. They didn't have to use the water kit.
I would recommend this to a friend- Pros mentioned:Size
3804 Madison
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size referigerator and good brand.My tenants are happy.
I would recommend this to a friend - Pros mentioned:Internal space
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love his fridge! It has a ton of room and cools very quickly!
I would recommend this to a friend - Pros mentioned:Overall performance
Good choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic fridge, hopefully will last a long time.
I would recommend this to a friend Wonderful and simple.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the freezer on top. 72 yr. Old going head first into bottom freezer not for me lol. Can see everything inside with one door.
I would recommend this to a friendLG Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price, great product and delivery was on time
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 4 calls to customer service they finally delivered the correct refrigerator. The delivery people did a great job. Just took too long to get the correct one ordered. The appliance works fine.
I would recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, there. Thank you for sharing your experience with us. We’re so glad to hear that the correct refrigerator, the LG Refrigerator (LRTLS2403S) model, was finally delivered and is working well. However, we understand your concern about having been to make multiple calls and deal with delays before getting the right one. We strive to provide excellent services and ensure a smooth experience.
We really appreciate your patience throughout the process, and we’re happy that the delivery team did a great job once everything was sorted. If you have any further questions or need assistance with anything else, please don’t hesitate to send us a private message on social media @LGUSSupport. We’re here to help. ^Juvy
- Pros mentioned:Overall performance
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked perfect in the rental house. Very happy with it
I would recommend this to a friend Nice Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it all except the water dispenser on the left side of refrig. It takes up too much room on the top shelf and it always gets bumped when removing anything on that side of the refrigerator.
I would recommend this to a friend- Pros mentioned:Internal space
TAB Purchaser
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator with ample space and shelving inside.
I would recommend this to a friend - Pros mentioned:Overall performance
Set up issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator is good. Many issues getting in installed and set up.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and spacious. Keeps food and drinks very cold.
I would recommend this to a friend Check your measurements..do not reply on sales
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good but make sure of the full dimensions, i had to have my handyman take off my door so it would fit the salesman said it would but it did not,,,very unhappy with that
I would recommend this to a friendSatisfied Customer!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with my new refrigerator. The sales person was knowledgeable and the delivery was on time.
I would recommend this to a friendLG Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came as said it would. Only reason not a 5 star is they did not install in house which we thought they were going to do
I would recommend this to a friendNew fridge delivered.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. Guys delivered it in good condition.
I would recommend this to a friendDon't buy from Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer light did not work. I went into the store shortly after purchase due to being charged the haul away fee. I did not have to have Best But haul the old refrigerator away. It's now been over 2 weeks and no resolution to the overcharge. While there I mentioned the freezer light does not come on. My choices, do with the light working or exchange the refrigerator. My model is on back order so the wait is 7 weeks. At that time I will have to move 3 rather heavy pieces of furniture. Also, in store they say 2 hour window for delivery. The day before delivery the notice is a 4 hour window. I will need to remove everything from the refrigerator and later put everything back. Will I be compensated for my time and effort?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Roger. Thank you for sharing your experience with the LG Refrigerator (LRTLS2403S) model. We understand your concern about dealing with unexpected issues like a non-working freezer light and delivery challenges. We strive to make every step of the ownership experience smooth and reliable. If the light isn’t working, check the light switch inside the compartment for blockages and ensure the unit has consistent power and the door properly engages the switch. For more help, visit this link: https://www.youtube.com/watch?v=NI0t5QVfPBw.
For delivery timing and compensation, please contact the retailer directly regarding haul-away charges and scheduling. You can reach Best Buy customer service at 888-237-8289. We're here for any product-related questions, so feel free to email us at lgdigitalcare@lg.sprinklrsupport.com for assistance. ^Juvy
Refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This frig has broken twice now in 1.5 years. The same part. The repairs take forever. Then you are scheduled for a repair and the Geek Squad doesn’t show up nor do they give you a call about not showing up. My repair window frame was from 7am-7pm and they didn’t have the courtesy to give me a call or text. They also wouldn’t let me hold for a supervisor. I will never buy from Best But again especially the Geek Squad insurance.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Veronica. Thank you for sharing your experience with us. We understand your concern about having your LG Refrigerator (LRTLS2403S) model break down multiple times, especially when it’s the same part, and then deal with delayed repairs and poor customer service. We strive to provide reliable, high-quality products and exceptional services to ensure a smooth and seamless experience. We recommend contacting us directly so that we can help expedite the repair process or explore other options for you.
Please send us a private message on social media @LGUSSupport with your details, and we'll work with you to ensure you receive a timely resolution. We’ll also assist in addressing any issues with your repair service.
We truly appreciate your patience, and we're here to help ensure that you have a positive experience with your LG products moving forward. ^Juvy
Great Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Having the water dispenser close to the inside is the door can get a little messy. I love how much ice I get.
I would recommend this to a friend