Customer Ratings & Reviews
- Model:
- LRTLS2403S
- |
- SKU:
- 6470555
Customer reviews
Rating 4.6 out of 5 stars with 803 reviews
(803 customer reviews)Rating by feature
- Storage Capacity4.8
Rating 4.8 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers value the overall performance and spacious internal design of the 23.8 Cu. Ft. Top Freezer Refrigerator. Many appreciate its ideal size, quiet operation, and sleek, handle-free design. The internal water dispenser and effective temperature control are also well-received features.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge delivery was great. The water filter is amazing! Taste like nothing!! Ice maker has been delayed for the second time.
I would recommend this to a friendRated 5 out of 5 stars
Extra Storage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great for extra freezer storage and drink fridge
I would recommend this to a friendRated 5 out of 5 stars
Newby
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am really happy with my new fridge. Can’t wait to get the ice maker.
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far good. Haven’t figure out the water option and did not receive the equipment besides paying for it
I would recommend this to a friendRated 1 out of 5 stars
Don't buy from Best Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer light did not work. I went into the store shortly after purchase due to being charged the haul away fee. I did not have to have Best But haul the old refrigerator away. It's now been over 2 weeks and no resolution to the overcharge. While there I mentioned the freezer light does not come on. My choices, do with the light working or exchange the refrigerator. My model is on back order so the wait is 7 weeks. At that time I will have to move 3 rather heavy pieces of furniture. Also, in store they say 2 hour window for delivery. The day before delivery the notice is a 4 hour window. I will need to remove everything from the refrigerator and later put everything back. Will I be compensated for my time and effort?
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Roger. Thank you for sharing your experience with the LG Refrigerator (LRTLS2403S) model. We understand your concern about dealing with unexpected issues like a non-working freezer light and delivery challenges. We strive to make every step of the ownership experience smooth and reliable. If the light isn’t working, check the light switch inside the compartment for blockages and ensure the unit has consistent power and the door properly engages the switch. For more help, visit this link: https://www.youtube.com/watch?v=NI0t5QVfPBw.
For delivery timing and compensation, please contact the retailer directly regarding haul-away charges and scheduling. You can reach Best Buy customer service at 888-237-8289. We're here for any product-related questions, so feel free to email us at lgdigitalcare@lg.sprinklrsupport.com for assistance. ^Juvy
Rated 5 out of 5 stars
Functional Basic Refrigerator. Satisfied to date.
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't had it long, but so far it is a nice basic refrigerator. Ask me again in aa few years. ; )
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it ! Very roomy and very satisfied . Sevice was great.
I would recommend this to a friendRated 5 out of 5 stars
Purposed solved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am satisfied with space available in refrigerator vs price paid to item. Also, I don’t have any issue with this model. I would recommend this to anyone who wants more space.
I would recommend this to a friendRated 1 out of 5 stars
A nasty associate sold my order
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this product and a very nasty and wicked Best Buy associate sold it and the freezer that was order with it. This has caused me tremendous heart ache and pain because I had to cancel and re buy the items from Home Depot. Now my shipment was late to get on the cargo and I have not collected my stuff just yet and Christmas is coming .
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Sharon. Thank you for sharing your experience with your LG Refrigerator (LRTLS2403S) model. We understand how important it is to have your appliance delivered on time, especially with the holidays approaching.
Once your unit arrives, one helpful step is to run the initial cooling setup by plugging in the refrigerator and allowing it to stabilize for at least 2–3 hours before loading food. This ensures the compressor and cooling system reach optimal performance. You can find more guidance on setup and care here: https://www.lg.com/us/support/product/lg-LRTLS2403S.ASTCNA0. If you need further assistance with your case, please send us an email at lgdigitalcare@lg.sprinklrsupport.com so we can support you directly. ^Juvy
Rated 5 out of 5 stars
Deborah
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to puchase and was delivered by 9 am the next morning and installed would recommend very highly
I would recommend this to a friendRated 5 out of 5 stars
lg frige
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love it never four the price very good quality
I would recommend this to a friendRated 4 out of 5 stars
Not Magnetic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a good purchase, but the drawback is the outside is not able to hold magnates for pictures. Still a good fridge.
I would recommend this to a friendRated 5 out of 5 stars
Garage Refrigerator- perfect fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for our garage application. Also, great buy for the overall interior size and configuration.
I would recommend this to a friendRated 5 out of 5 stars
LG-23.8 CUFT Refirgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were very impressed with the service and the quality of this product. since it was set up we have had no problems
I would recommend this to a friendRated 2 out of 5 stars
Promise not fulfilled
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best, for the first time i am disappointed not by the product but by their promises.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, AbimbolaO. Thank you for sharing your experience with your LG Refrigerator (LRTLS2403S) model. We understand the importance of expectations matching reality, especially regarding features. If you haven't already, we recommend contacting Best Buy customer service at 888-237-8289 to discuss your concerns and seek assistance. You might also want to check for the latest software update by going to Settings → General → About This Refrigerator, as updates can enhance functionality. For more details, visit https://www.lg.com/us/refrigerators/lg-lrtls2403s-top-freezer-refrigerator. If you need us to review your unit, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. We're here to help! ^Juvy
Rated 5 out of 5 stars
LG Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installation was quick and professional. We ade very happy with our new refrigerator
I would recommend this to a friendRated 4 out of 5 stars
Our new refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all we like our refrigerator. It could use a light in the freezer and another drawer. It fits our space.
I would recommend this to a friendRated 5 out of 5 stars
Great Choice Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good! It keeps my food cold and fresh. Nit a bad refrigerator for the price!
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and very good brand i recommend it all the way
I would recommend this to a friendRated 2 out of 5 stars
Do not recommend
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not even last a year before the compressor went out. Repairman was pleasant, no issues with customer service. The fridge is now working however now it makes strange and annoying high pitched noises. Cannot recommend this refrigerator.
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hi, Jennifer. Thank you for taking the time to review the LG Refrigerator (LRTLS2403S) model.
We understand how frustrating it can be when an appliance fails prematurely, especially within the first year of purchase. Please know this is not the quality and longevity we strive to deliver. We are glad that our repair team provided pleasant service and resolved the issue with the compressor. Please know we're here to help you. Please visit this link regarding the annoying noise issue: https://www.lg.com/us/support/help-library/lg-refrigerator-common-noises-from-an-lg-refrigerator-CT10000021-20150292153479#. If there's anything we can do further to assist you, please reach out to us on social media @LGUSSupport so we can help you further. We're here to assist you and provide any additional support you may need. ^Juvy





























