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Customer Ratings & Reviews

$869.99
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Comp. Value: $1,310.99

Customer reviews

Rating 4.6 out of 5 stars with 803 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers value the overall performance and spacious internal design of the 23.8 Cu. Ft. Top Freezer Refrigerator. Many appreciate its ideal size, quiet operation, and sleek, handle-free design. The internal water dispenser and effective temperature control are also well-received features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 803 reviews
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Wish the water was in a better place.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service anybody can ask for fast and easy....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent brand and just the right style we wanted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and very construction heavy duty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service and great refrigerator, I will go back to buy more at this store

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge just wish there was a light in freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG did it again ✨✨✨✨

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient an energy efficient easy to operate an stay of the art feat

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    delivery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery was on time, some scratches on outside left side of refrigerator were marked

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy qith ppurchase and Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this refrigerator, however I am still waiting for the ice maker

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buyers Beward

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buyers beware after having this refrigerator for three months the compressor stop working. Now, after about 9 months the compressor has stop working again. It not worth the $1222.00 that I paid.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for taking the time to review our product. We take great pride in our work, and our hope is always that it helps each one of our customers accomplish their goals. Clearly this was not your experience, and we apologize. We will be working to fix it so that an incident like this never happens again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and we would be glad to help. ^Jolly LG

  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything went smoothly from point of purchase to point of delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hujvvu

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Uvvuvuhcguugugivbiibyctdrzsedrycuvivboivvuobvikvkvhc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Was delivered on time and installed quickly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    top mount fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it fits the spot I have to fill, but the cu ft size is smaller than what i would prefer. Shelves are not as flexible as the GE model we replaced. Fewer drawers. not much choice unless i knocked out the cabinet

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is aesthetically pleasing; functions as represented.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to our garage as an extra refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has enough storage, and very nice color! Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Nightmare purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigrator is beautiful and works fine so far however only have it for 4 days. Buying this from Bestbuy was a nightmare, delivery was terrible, missed original date had to wait an additional 5 days for redelivery. Ordered hookup for water line was missing from delivery but charged on my account. Now have to go to 2 different departments to get it credited. NEVER AGAIN no water no ice. Worst buying experience ever. I recommend this item just not buying from Bestbuy

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you taking the time to communicate with LG about your experience. We would be happy to look further into this, Your feedback is very important to us and it helps us keep a fresh perspective on new ways to improve our services and future product developments. If you need further assistance with your LG refrigerator, Please send us a private message on Facebook or Twitter using @LGUSSupport and include your contact info, or call our Customer Service (800) 243-0000 and we'll be happy to assist. Thank you. ^James. LG

  • Rated 3 out of 5 stars

    Basement Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought whwn our extra refrigerator broke in our basement. Unfortunately, it does not keep drinks as cold as we would like.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missed delivery

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a delivery scheduled for 7/3, stayed home all day, called the store and was told they were 30 minutes to an hour away from delivering. No show, no call. Called the store the next day and it was ridiculous the 2 conversation I had with your employees. I canceled the order and will not purchase from Best Buy again.

    I would recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, DonaldL. Thank you for sharing your experience with us. We understand your inquiry regarding the missed delivery of your LRTLS2403S refrigerator from Best Buy and your frustration with the situation. Your feedback is important, and we'd like to assist you further.

      While we appreciate you bringing this to our attention, as this specific issue pertains to the retailer's delivery process and order fulfillment, we recommend continuing to work directly with Best Buy's customer service for resolution regarding your order cancellation and any related concerns.
      https://www.bestbuy.com/site/lg-23-8-cu-ft-top-freezer-refrigerator-with-internal-water-dispenser-stainless-steel/6470555.p?skuId=6470555
      For any questions or assistance specifically related to the features or functionality of your LG LRTLS2403S refrigerator, please send us a private message on Social Media @LGUSSupport and our team will be more than happy to explore possible solutions. We appreciate your patience. —Renzo LG