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Customer Ratings & Reviews

Your price for this item is $799.99
The comparable value price is $1,310.99

Customer reviews

Rating 4.6 out of 5 stars with 783 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
91%would recommend to a friend

Customers are saying

Customers are satisfied with the ample storage space, convenient water dispenser, and quiet operation of this refrigerator. Many appreciate its size and overall performance, finding it a great value for the price. However, some customers noted concerns about fingerprint smudges on the stainless steel and the durability of certain shelves. A few reported issues with the compressor, highlighting the need for potential improvements in these areas.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 783 reviews
  • Rated 1 out of 5 stars

    Stopped Working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing stopped keeping things cold a week after buying it.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Understandably, this is frustrating. We are sorry that your units are not working properly. LG absolutely cares and we confidently stand behind our products. Please reach out to our support team on Facebook at @LGUSSupport and use #VOC in your first message to our social media support team.. To speak with an agent via phone, you can call 800.243.0000. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work to provide an agreeable resolution. ^Venette LG

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very pleased with this refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After doing some research on efficient refrigerators that met our interior cubic space requirements and budget, this one fit the bill. It is 3" less in width than the GE French Door model we had (which stopped cooling our food!) yet had more interior space. Even better, when looking to schedule delivery (with removal of expiring unit) a slot the next day was available! We managed to save most of our food using two big coolers, but it was such a relief to have a new fridge so fast. We've had this for three weeks now, and it's done a great job keeping our food cool. We employ a temperature monitoring unit inside and it's maintained a steady 37degrees F. The water dispenser is in the interior -- our previous model it was on the outside. This makes it a bit less convenient, but overall, neither of us liked the French door style, but it was here when we bought the place two years ago. This model fits the space better and doesn't have any external handles to get in the way. We are still able to get cold water when we want to, though we do have an undersink filter system installed in the kitchen. The lack of an internal ice maker (an option we didn't select) will make for one less thing to go wrong along this unit's life span. We bought some nice plastic refrigerator storage bins to keep the large interior space tidy and one of them (designed for beverage cans, actually) holds the ice we make with our ice cube trays. Yes, very "retro" and vintage, ha ha! Overall, this unit has more than met our expectations and we've no regrets whatsoever in our decision to purchase it. Best Buy came through on this purchase for sure.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t have it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You send me a review for something that I have not had delivered and received yet. Not smart!!!

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for providing feedback. We regret to read about your experiences with the delivery of your LG - 23.8 Cu Ft Top Mount Refrigerator with Internal Water Dispenser - Stainless steel. Please contact the Customer Support at Best buy to inform them about any issues with your delivery. ^James. LG

  • Rated 1 out of 5 stars

    Bad experience

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was damaged when we received it, we made someone aware and nothing was done.

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Thank you for sharing your experience with your LG Internal Water Dispenser. This is not the experience we want for you. We would be happy to look further into resolving this. We would like to start by moving this to a private platform that supports back and forth conversation. Please send us a private message on Facebook or Twitter using @LGUSSupport or call customer service line at (800) 243-0000. We'll be more that glad to assist. ~Tanisha LG

  • Rated 1 out of 5 stars

    dont like

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i hate my frigerator never hated a appliance so much

    No, I would not recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We would like to learn more about why you are dissatisfied with your refrigerator. Please send us a private message on Facebook or Twitter using @LGUSSupport and use #VOC, your contact info along with your feedback. Thank you. ^Jennifer LG

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect fit and great installation.love the water Despenser

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    REFIGERATOR

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SO FAR IT SOES THE JOB. STRAIGHT FORWARD REFRIGERATOR

    I would recommend this to a friend
  • Pros mentioned:
    Internal space, Overall performance

    Rated 5 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    pretty spacious from the inside. Good size works well.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Nacho

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy whit this product . this refrigerator it looks nice end it works great. great product !!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Nice Fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sized fridge not to big. It is real quiet to.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Icebox

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The icebox arrived with the internal water dispenser, however it did not come with the ice dispenser that we ordered with it. That was very disappointing. Then the guys that delivered it wouldn't install the water line like we paid for. They said we had to hire a plumber to do so. I had to go to the store and pick up the icemaker and install myself. Fortunately it was plug and play as promised.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the largest refrigerator that would fit in our space. It is well designed. We especially like the simple and spacious interior. If this is the kind of refrigerator you need, we highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for at a reasonable price. About 30% less expensive than the big box stores. Good customer service and fast delivery. Only have had it for 3 weeks but pleased with the overall performance of the unit. My new store for purchasing appliances.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    LG Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator/freezer is a great size. Fits perfectly in our kitchen and it is easy to move. There is a lot of space on the door shelves and plenty of space on the inside shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it has water dispenser inside for kids not to be playing with the ones that they have it outside

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, all the features we needed,price was great compared to others.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appears to be a great value. Since just had delivered, have not used the refrigerator long enough to know if it actually is a great value

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Stainless steel refrigerator.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we love the refrigerator. It looks really nice in our kitchen,

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good for the price. It runs well and serves the purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Internal space

    Rated 5 out of 5 stars

    BIG!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Spacious! Love it - Really good freezer size

    I would recommend this to a friend